Overview
BannerBuzz Australia has a rating of 4.1 stars from 231 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz Australia most frequently mention good quality, customer service and fast delivery. BannerBuzz Australia ranks 12th among Printing sites.
Instant Feedback
BannerBuzz produced the small signs I wanted at a great price. I did not know initially that these were manufactured in India but the whole process only took 3 weeks from ordering to being in my hands! The signs look exactly as I ordered using the custom sign software. They are now attached to my gate post outside and I am very happy. Thanks BannerBuzz team.
Ordering process was more complicated than I expected. Not delivering to PO Boxes added to these difficulties. A problem for people living in rural locations that primarily rely on PO Box for all deliveries. This order will be delivered to the local Post Office regardless as does all mail to my area.
I was ordering display stock to take to a conference in Manila. Had I known the goods were shipping from India, I would have had them sent directly. Instead I paid for them to arrive quickly in for delays in freight and customs which meant they arrived a full week later, well after I had gone. I am still away and have no idea what the look or the quality is. I am so disappointed. I expected it was a local company and that delivery would not be a problem.
Hey Clare! As per our records, your concern has been addressed to your satisfaction. Please check your inbox for the details, and reply us to proceed further. Thank you for your cooperation throughout. Feel free to contact us in case you require any further assistance.
This is not an Australian Company. The products are not Australian. They're made in India and then for some reason get shipped via Gemany, USA and I've lost track of where they are. Tracking details keep changing and we haven't even received the goods yet. If they don't turn up soon, we will be having our Bank investigate this company and transaction.
Hi Gavin, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Ordered products for an event and delivery dates shown lined up perfectly. Only after manually checking for update on the expected delivery date did I see order was delayed a week.
Hi Austin, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Overall experience is excellent, reply immediately when collaborating about the sizing and design. And they give detail of the actions they will take on your order.
Hey Miguel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The site it's self was very easy to use, and offered some great options - the floor matts we ordered however were horrific - the quality was appalling. Stick to ordering banners etc
Hey Hamish! Thank you for taking the time to share your experience with us. We’re glad to hear that you found our website easy to use and that it offered great options. However, we’re truly sorry to hear that the quality of the floor mats did not meet your expectations. Your feedback is valuable, and we take it seriously. We will review the quality of our products and work to ensure that they align with the high standards we strive for. If you would like to discuss your order further or need assistance, please don't hesitate to reach out.
Choosing the size and uploading the design was made easy because it didn't need to be an image file it could be a PDF. Which was great.
Hey Colleen! Thank you for sharing your feedback with us! We're thrilled to hear that you found the process of choosing the size and uploading your design easy, especially with the option to upload a PDF file. We strive to make every step as convenient as possible for our customers. If you have any further questions or need assistance with future orders, feel free to reach out. We're always here to help!
The website is easy to use. I'll have to wait to see what the product is like
As above comment. Very easy to deal with, very helpful and attentive and a simple, easy to use on line ordering process.
Hey Howard! Thank you for the wonderful feedback! We’re so glad you found our pricing fair and the ordering process easy. It's great to hear that our team was helpful and attentive throughout—customer satisfaction is always our priority. We look forward to serving you again!
Easy and quick. Clear instructions and simple quoting system.
The processing of ordering and timing of delivery was fine, although the time and effort I had to go through to confirm and reconfirm both artwork and invoicing detail was horrendous.
The transcript between me and customer service trying to confirm that i was overcharged was almost comedic. I felt like banging my head against the wall. Just an absolute nightmare.
Additionally... i opened a separate package, internationally couriered from India... to find x8 zip-ties wrapped in a roll of paper... I thought at least I had bought a full bag of zip-ties for my banners... but no... they sent x8 pieces. Honestly... either just include these in the purchase of each banner... or don't offer them at all. X8 zip ties were picked, packed, parceled, and couriered from India to Australia... *headslap*
Hello Travis, we apologize for the inconvenience. We strive to provide efficient service to every customer, but we understand there is always room for improvement. Regarding the Zip Ties, the product page states that they are sold in packs of 4. Since you purchased 2 packs, you correctly received 8 ties in total. However, we truly value your feedback and will take it into consideration to enhance the customer experience.
I wanted a windscreen banner. Uploaded what I wanted. Got a confirmation email of the design. 100% happy with how it came!
Hey Daniel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great Service, Price and Quality with easy to use site.
Will sure use again shortly for the local sporting club.
Hey Kyle! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Really happy with our purchase - banners are really well priced. We will order again :)
Hey Evelyn! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The end product was OK, but the process of confirming the design and project was harder than I thought it would be, and a little time consuming.
Hello Dan, thank you for your feedback! We're happy to hear that you're satisfied with the product. However, we're sorry to learn about your disappointment with the proofing process. We strive to provide efficient service and make the process as seamless as possible for our customers. That said, we recognize there is always room for improvement. Your feedback is valuable, and we will certainly take it into account to enhance the customer experience.
I wish all online selling platforms would deliver their promises as Banner Buzz did.
Quality was as expected.
Speed of ordering to online assistance and delivery was excellent.
Hey Greg! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Un happy with the banner light flimsy material you can see through. Won't buy again
Hello Bazz, we apologize for the inconvenience. Your order was placed with the single-sided printing option, where the design appears as a mirrored image on the back with 50-60% visibility, as stated on our website. The flag is made from knitted polyester fabric, and due to its material nature and the selected printing method, you may perceive a quality issue. However, the product has been manufactured as per the listed specifications. Your feedback is important to us, and we will certainly consider it to improve the customer experience.
Very happy with the service and product. Will continue to use Banner Buzz as my preferred provider.
Hey Andrea! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very impressed, great service and prompt delivery - thanks
Hey Angela! We truly appreciate your kind words and recommendation! We're thrilled to hear that you were impressed with our service and prompt delivery. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. Thank you for choosing us—we look forward to serving you again in the future!
The time taken from order to delivery was surprisingly short. Product was exactly as I had designed and of a fantastic quality. Very happy to recommend.
Hey Zach! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Excellent service arrived when they promised and were just what they showed on the preview. Delighted with the Lanyards.
Hey Sheila! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I was a klutz at designing such a simple sign. I wish I could've selected "center" instead of trying to line everything up. It became a tad frustrating. However, they were there to lend a hand, and when I described the problem, their tweaking made it perfect. I thought the options were varied and promising for future signs. Thanks for the help.
Hi Steve! Thank you for the feedback. We are sorry for any inconvenience caused. We have received your comments, and our team will carefully consider them. We appreciate your input and are always working towards making things smoother for our customers. Please feel free to reach out if there’s anything further we can assist with!
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- Sydney, NSW, Australia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Peter! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!