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BannerBuzz Australia Reviews Summary
BannerBuzz Australia has a rating of 4.2 stars from 345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz Australia most frequently mention fast delivery, good quality and customer service. BannerBuzz Australia ranks 15th among Printing sites.
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The whole process worked well except the jpeg I supplied had black print and the sample sent for authorization was white print. I contacted by phone and it was corrected and reconfirmed. The quality is good, just disappointed in the colour.
Did like the way you kept in touch and up to date. You also delivered right on the stated date
Hey Mel! We are delighted to hear that you are pleased with our process and delivery service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Experience was streamlined, continued updates and professional.
Hey Oliver! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent service. Very pleased with the product. I think my comment said enough.
Hey Terry! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I could have printed them myself on sticker paper, not at all what I was expecting for the money I paid
Hi Karen, We're truly sorry to hear that the product didn’t meet your expectations. We completely understand how important quality is when you place an order with us, and we sincerely apologize for any disappointment caused. We’d like to mention that all prices are transparently displayed on our website at the time of purchase, and the product was prepared as per the specifications provided and shown on the product page. We value your feedback and will certainly share it with our team to help us improve further. Thank you for giving us the opportunity to address your concern.
Constantly making appointments for team meetings that no from bannerbuzz showed up to
Hi Rob, We’re very sorry for the inconvenience caused and sincerely apologize for the lack of follow-through on the scheduled appointments. This is not the level of service we aim to provide. Your feedback has been noted and shared with the concerned team to ensure this is addressed promptly and does not happen again. Thank you for bringing it to our attention.
I've ordered a few signs from Banner Buzz and have been happy with the signs each time. The online design tool makes it easy to personalise the signs and the quality is always great. Thanks!
Hey Rd! We are delighted to hear that you are pleased with our product and design tool service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Had an amazing experience with plenty of communication and and image to approve in quick time. Only had a week and they nailed it. Thank you.
Hey Chris! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Not really the service i was expecintg, very spanny, a million emails and tickets and online checks when it cones to "hiring a designer" i think its best you just have your own art work. The Hire a Designer is the most complex process ive ever dealt with. Better off with a cheap banner for Vitaprint.
Hey Jess! We’re truly sorry to hear that your experience did not meet your expectations. Our goal is always to provide a smooth and efficient service for every customer, and we regret that the 'Hire a Designer' process felt overwhelming in your case. We understand that the number of emails, tickets, and proofing steps may have caused confusion, and we sincerely apologize for the inconvenience. While our design process is intended to ensure accuracy and customer approval, we recognize that it may not have been the right fit for your needs. As per your request, the order was cancelled and fully refunded. We appreciate you taking the time to share your feedback, it’s valuable and will help us identify ways to simplify and improve our designer services moving forward. We hope you'll consider giving us another opportunity in the future.
Easy to use ordering system. Proofing was simple and the end product is fantastic. No issues with delivery. Would definitely use this service again.
Hey Angela! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to place customised order via website. Thank you
Ordered and received with a week to 1.5 weeks. Really impressed with the quality of the banner and the colours. Exactly what I was hoping for.
Hey Erin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Sadly the whole experience was a mess, however thankyou eventually for the refund.
Hello Roberto, we’re sorry for the inconvenience caused to you. We always strive to provide efficient service to every customer. However, we understand that there is always room for improvement. Your feedback is valuable to us, and we will certainly take it into consideration to enhance the overall customer experience.
Easy to order what I wanted - professional finish and quick delivery
Hey Jan! We are delighted to hear that you are pleased with our product and process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very pleased
With the quality and service and delivery time
Hey Geoffrey! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Daryl! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Parcel arrived today very disappointed not the colour I asked for got light mauve when I wanted purple
Hi Sheila, We’re very sorry for any inconvenience caused, and we truly apologize that you’re still waiting to receive your order. We’d like to share that your order was shipped on schedule with an estimated delivery date of July 11, as shown at the time of design approval. Tracking details should have been sent to your email, and they also confirm July 11 as the estimated delivery date. Please rest assured we’re closely monitoring the shipment and are here to help if you need any further updates or assistance. Thank you for your patience. Your feedback is valuable, and we’ll continue working hard to provide a smooth experience.
Great communication with order delivery. Customer service was great.
Thank you, Annie, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Found part of the upload a little hard to understand. Did not realise that the logo needed to be uploaded after the purchase was made
Hey Bronwyn! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Thank you for your instructions on how to order
Hey Elle! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great quality material, order came sooner then expected. Team were really transparent regarding the colours for the banner and checking in with our organisation to ensure we received exactly what was expected. We intend to use banner buzz again.
Hey Ellie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Philip! Thank you for your feedback, and we sincerely apologize for the confusion caused during the proofing stage. While we're glad to hear the overall process went well and that you’re satisfied with the product quality, we're sorry that the sample initially showed white print instead of the black print you had submitted. We appreciate you reaching out by phone so we could correct and reconfirm the design in time. Your input helps us improve, and we’ll make sure to be more accurate in future previews to avoid such issues.