BannerBuzz Canada

I love your service, top notch, you have a new continuous customer, I was amazed from start during and arrival of product, I will be ordering your products for my business from now on.

Thank you.

So far to good...just ordered and can't wait to see the products…so the banners have now arrived, right on schedule. They look like great quality, nice vivid colours and professionally done.

I ordered a step and repeat banner for my sons birthday weeks in advance.
I was guaranteed, multiple times, the banner would be delivered on time. I offered to upgrade shipping to ensure deliver and was told no need to. The day before my party the banner didn't arrive. Even though they provided a tracking number showing shipment, i was unable to track the package. When i called to find out where my banner was, they told me it never actually shipped out! And that it was shipping from India!
They were not willing to pay for a banner company to create a banner for my my event same day, saying it was too expensive bc of being expedited. I ended up paying $750 to a company to make my banner same day, or else I would have lost hundreds of dollars as i hired a photographer and props to surround the banner.
HORRIBLE COMPANY. HORRIBLE SERVICE. GUARANTEES MEAN NOTHING. RUINED MY SONS PARTY

WHERE DO I START?
Their website does not work when they send you a link. The email address *******@BANNERBUZZ.CA DOES NOT EXIST. Their pull-down menus do not apply. The links for approval do not work. They put you on hold four times or more to address one small confirmation. You cannot reply to any of their emails yet there is no "does not accept reply" notice. YIKES

They now are not likely to make the deadline.

What a waste of time and a lot of aggravation.

Bought for my grandson to mark a tree I bought for him when he turned one. The sign is great, even bigger than I thought, very sturdy...hopefully it survives the elements!

Fantastic Crisp bright print!
Super happy with these table covers!
I will order again!

I had a terrible experience with Bannerbuzz.

I had ordered on May 24 and paid for the most expensive shipping which would arrive May 31. My product did not arrive until June 6th. They blamed it on delays with the shipping company (FedEx) however I didn't receive a shipping notification until May 29th. I did not realize that Bannerbuzz.CA was not in Canada, but the product was coming from India. It took a week, not the "2-5 days" the shipping email said. For this issue, I asked and received the shipping credit.

However the bigger issue was that I only received 1 of the 2 flags I ordered. Dealing with BB was a hassle on this. I had to check with them almost every day for a week. Finally they said that they believed based on the weight of the box sent, they believe I was sent 2 flags. NOTE: I highly suggest filming yourself opening your package to prove what you received! They finally sent out a replacement flag, and I received it June 21st which was 3 weeks after I was expecting the original order. And the weight on the package was the exact same as the first flag (1 flag in each shipment weighs the same amount), so their argument was completely invalid. Essentially they called me a liar.

Do NOT order from this company!

They sent me a botched product.They refused to take responsibility for it saying I sent a faulty image. I then tried another company and it was perfect.

It was as expected and the price was good. It arrived when they said it would. Overall quite satisfied with my experience and I will be ordering again soon.

I had trouble filling in my address, but everything else seemed to be easy to use site.
I didn't have any issues getting my sign designed.
I like the size and content of the sign.
I am pleased.

Always love working with BannerBuzz, prices are good, service is fast, and they're always willing to go the extra mile to make your graphics work

Asked for help which I did not get. Never figured out how to have different designs on each of the two sides. I figured it out enough to get an acceptable flag.

Process was simple and easy. Website was very straight forward.

I contact you company after putting my order in and no one ever answer me, not on the chat, not on the 800 phone number, to the point I was wondering if the company still existed

To fill out the address information was a bit tricky. There are two address lines. One for the civic number and one for the name of the street. This should be specified..

My delivery was delayed twice. I needed my labels for the new business I am starting and the delays have cost me a lot of money and time. I am not impressed

Customer service at BannerBuzz was fantastic. We are very pleased with our product and it arrived when expected. Thank you Vincent and you colleagues at BannerBuzz!

Fast Communication from design team. Super quick discount shipping. Not all products receive website discounts. (I was ordering smallest banner so its understandable).

I ordered 3 banners for various events for my company. We order banners fairly often, so we were looking for other suppliers that could deliver quickly. I ordered an 8'x8' backdrop for already existing 8x8 frames. We receive the banners promptly, but the backdrops do not fit on our stand. We measure and the backdrops are actually 7.5'x7.5' and the material does not stretch so there isn't a way to get them on the stand. The answer from customer service was basically that we needed to buy their stands, then it will make it an 8'x8'. What? No. A unit of measurement is standard, and there was no indicator on the product description that it the actual size would be anything different. The actual size of the banner and frame are 7.5'x7.5'. Their product is being falsely advertised and they will scam you out of your money and their customer satisfaction guarantee is a lie. I will post this review on every website I can find (except theirs, it conveniently leaves out anything negative) so people can know what they are getting into.