Jennifer C.

I ordered a step and repeat banner for my sons birthday weeks in advance.
I was guaranteed, multiple times, the banner would be delivered on time. I offered to upgrade shipping to ensure deliver and was told no need to. The day before my party the banner didn't arrive. Even though they provided a tracking number showing shipment, i was unable to track the package. When i called to find out where my banner was, they told me it never actually shipped out! And that it was shipping from India!
They were not willing to pay for a banner company to create a banner for my my event same day, saying it was too expensive bc of being expedited. I ended up paying $750 to a company to make my banner same day, or else I would have lost hundreds of dollars as i hired a photographer and props to surround the banner.
HORRIBLE COMPANY. HORRIBLE SERVICE. GUARANTEES MEAN NOTHING. RUINED MY SONS PARTY