BannerBuzz Canada has a rating of 4.23 stars from 267 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz Canada most frequently mention customer service, good quality, and quick delivery. BannerBuzz Canada ranks 8th among Banners sites.
No positive highlights yet
So far so good. Two things: Downloadable templates or die-lines would be very helpful. I wish we could preview the designs first.
I ordered tin signs with my business logo and the colour on the logo was printed fluorescent yellow instead of gold. Our logo was also printed vertically instead of horizontally which is incorrect and wasn't clear on the art proof I was sent. I tried to return the signs but was unable to according to their customer service rep. Very disappointed in the quality of the items and annoyed that I am now stuck with a product I can't use.
The prices are reasonable, and the products and service are excellent. I've always been impressed with the quality of the items offered, and the staff is friendly and attentive. Overall, I highly recommend for a great experience.
Jacob
Bagel Frena
I ordered tin signs with my business logo and the colour on the logo was printed fluorescent yellow instead of gold. Our logo was also printed vertically instead of horizontally which is incorrect and wasn't clear on the art proof I was sent. I tried to return the signs but was unable to according to their customer service rep. Very disappointed in the quality of the items and annoyed that I am now stuck with a product I can't use.
Products used:
None
Fast Communication from design team. Super quick discount shipping. Not all products receive website discounts. (I was ordering smallest banner so its understandable).
Great price, fast.
Hey Thomas! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy order process... helpful staff when submitting Club Logo... seamless from order to delivery!... Will 100% use again!
Cost and turnaround time...
Hey Grace! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy steps... waiting for a proof..
Everything went great. The ordering, the delivered product. Very happy so far. Thank you
Word of mouth
Hey Ed! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
So far so good. I will wait to see finished product. Tks
Word of mouth
* BannerBuzz Canada attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Easy to customize and a great price to boot. Hopefully the finished product lives up to my expectations.
Ease of use and price
Thank you, Reg, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Great company! Very happy with Banner Buzz! Everything went very smoothly, just a slight delay in delivery at customs - nothing more.
Good past service
Thank you, Denise, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Great Product, fair price ansd customer service is super efficient
Hey Frederick! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
This is my second order! The first one was amazing so I'm back again!
See question 1
Hey Heather! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great so far, but I received my 20% discount by text after I had already placed my order
Though the site reached out with concerns that the resolution of the image wasn't high enough, the design on the flag turned out perfectly and I have a very happy kid now!
Best deal for getting custom-made flags in Canada
Absolute garbage company to work with. On more than one occasion (thought I'd give them a second chance) they have messed up my order. This time, they printed the front of a folded business card upside down. They say it's my fault as I proofed it. What I saw was the same proof from my previous order which was fine. I just re-ordered and made one small change and a font change. I moved one line from the top to the bottom of the card. Get with the program BannerBuzz. I know thousands of business people to whom I will share this experience. See both samples in the photo...same style, same direction, yet the top one, came to me printed upside DOWN! It is not rocket science folks, or is it for this company!
Tip for consumers:
They are quick to jump on the "we sent you a proof". YES YOU DID, AND IT LOOKED EXACTLY LIKE MY LAST ORDER, WHICH CAME IN JUST FINE!
Products used:
folded business cards
* BannerBuzz Canada attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Easy to use design template. I hope they can deliver on time (they did with day to spare)
Pop up from Google search
Got all the help I needed and a discount in the end! I love how sturdy the flag is so it won't tear in a wind storm
Because it’s Canadian
So far to good...just ordered and can't wait to see the products…so the banners have now arrived, right on schedule. They look like great quality, nice vivid colours and professionally done.
Well the ad kept appearing at the top of the google search. The website seemed user friendly. Hope the products arrive in a timely manner. :)
I chatted with a rep asking some questions about the process while I was ordering my flags. She gave me a discount code (BBAOV350) and told me it would be better than the code I had (boost25). When I got to check out, the code from the rep was not better. I entered the online chat again to clarify and was told there was not a better code than the boost25. So I didn't like that :( We ordered a lot of flags and this is our first time dealing with BannerBuzz. I hope that if these go well we can return and order more. Just didn't like being told we would get a better deal and then it didn't happen.
The process to personalize flags seemed fairly straight forward.
We appreciate you sharing your feedback, Brenda. We sincerely apologize for any inconvenience you've experienced. Your satisfaction is our priority, and we're committed to addressing your concerns. We have relayed your feedback to the appropriate team for consideration as an opportunity for improvement.
My poster looks wonderful on the wall
Searching for proper size
Easy, reasonably priced!
Canadian option and unique options
Canadian option and unique options
Super slick design and ordering process
Google search and Canadian delivery
Ease of use of site and ordering process
Google search and Canadian delivery
Why don't i see the proof in the size ordered? Vvvvv
Hi Joe, We are sorry for the difficulty that you have faced. Our priority is to deliver prompt and efficient service to our customer and we sincerely apologize for any inconvenience. As we can check, the order has been processed in accordance with the selected shipping method, and the delivery date was changed to August 1st after we received your approval. All of our orders are shipped on time, however as we rely on outside logistics providers, we have no control over this aspect of the process, however, we have informed the FedEx team to get this delivered to you as soon as possible. We'd like to let you know that our chat and call features are available to customers 24x7. If you ever have any concerns, please get in touch with us through chat or call. Our customer service agents will make every effort to assist you right away. We value your effort and time contacting us.
It took little time but workout very good.
Being a Canadaian it easy to do business with fellow country men.
I wanted to use it for my car
Searching the web
So far the ordering process was easy
Needed added structure for distancing that can be mobile
Keep our cashiers safer.
Needed added structure for distancing that can be mobile
Don't waste your time or money! I submitted an order for backing boards for my products for an upcoming show. The show is early August and I made my order on July 10th with an estimated delivery of July 27-28th. I submitted the order with all of my own artwork and approved it. Two days later I receive an email asking me to approve my artwork again. No problem, I've used the same files with other companies with no problem. Woke up on the 20th with another email asking to approve my artwork yet again. I contacted customer support asking what the issue was especially considering I had already approved the artwork previously. No explanation could be given except a new delivery date - well past my upcoming show. Look for another company that will actually deliver on what you ordered.
Tip for consumers:
Just don't.
Products used:
none because they never arrived
They look great, accurate color!
Not impressed with the notepads. The glue along the top was messy and hard, and difficult to pull the pages off. The pages ripped at the top when tearing off. Not very professional.
Banners | High Quality Full color Banners, Custom Vinyl Banner Printing with Heavy Duty 15 oz Vinyl ► $0.99/SF ► FREE Shipping ► 100% Quality, BannerBuzz CA. 3449+ Customers Reviews from Toronto and across Canada.
Dear Jana,
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced.
Our custom printing process is designed to provide customers like you with the flexibility to choose their preferred size and upload their artwork. We understand that you approved a proof indicating a blank space at the top and bottom due to the chosen size, and we proceeded with the printing accordingly.
Upon reviewing your concerns about the color, we acknowledge that you were expecting a gold hue that may not have been accurately reflected in the final product. We assure you that we printed the artwork exactly as provided, striving to achieve the best possible result.
In light of your recent update, our team is actively seeking more information about the product you received. This additional insight will enable us to address your concerns more effectively and find a satisfactory resolution. We kindly request that you respond at your earliest convenience to assist us in better understanding the specific issues you encountered.
Once again, we apologize for any frustration this may have caused, and we appreciate your patience as we work towards a resolution. If you have any further questions or concerns, please do not hesitate to reach out.
Thank you for your understanding.
Best regards,