O referido material superou as minhas espectativas, no entanto faltaram as instruções de programação.
Geralmente boa eficiente, mas com transporte demorado
O número de ordem ******* do produto que não recebi. Me informei nos correios e eles não souberam explicar onde o produto se encontra.
Produto cecebido danificado no valor de 58 reais o valor que me sera reenbolsado sera apenas 10 reais Uma piada.
Dear Rafael S.
Thank you for choosing banggood.
We are sorry to hear that hte item you received was damaged.It's a rare case, we test every product rigorously before we ship them. This problem may be caused by some abnormal reasons or the product may be
Damaged during the long transportation. Would you mind contacting us via the following link wiht more details:
https://www.banggood.com/Contact-Us_hi111
Our customer service will help you to find the problem with the product and try our best to find a proper solution for you.
Here we have link about All Banggood guarantees, included 3 Days DOA Product Guarantee: https://www.banggood.com/Search_hl103_at586
If your product arrives damaged, is not working or is not as described, please contact us within 3 days after receiving it. We can arrange a full refund or a reshipment of your order
Hope for your kind understanding and wish you have a nice day.
Best regards,
Banggood Team
Mind a vásárlás menete, mind a termék kiszállítása nagyon egyszerűen ment. Azt kaptam amit vártam. A billentyűzet jó minőségű.
Arrivato prodotto non funzionante e non forniscono assistenza, da evitare. Anche paypal non rimborsa più da questa azienda.
Dear Walter A,
Thank you for choosing Banggood and sorry for any inconvenience caused.
For the product problem, here is the warranty of Banggood: https://www.banggood.com/Return-policy_hl103_at528, hope it could help you. We also hope you could contact us with the links below.
We will do our best to ensure that the products shipped to our customers are in their best conditions. If your product turns out to be defective, please provide us with the following proofs:
- This clause does not include products of a category with specific warranty terms as well as damages caused by incorrect usage of a product.
Photos of the front and the back of the package or box;
Partial shipment slips (if applicable);
Photo or video of the defective item;
Photo or video and a detailed description of the problem;
Within 90 days (from the date of shipment)
Upon being returned, the defective item will be refunded or replaced for free. Return shipping fee reimbursement is 35% of the item’s price up to a maximum of $40.
If the products malfunctions (except for reasons caused by incorrect usage and accidental or intentional damage) within 90 days after shipment, you can return the product back to us. You should receive an e-mail with the shipment date and other details after your order has been shipped. Once we receive and approve the return a full refund or replacement will be offered and a shipping cost reimbursement will be issued when you provide us with a receipt of the shipping charges you paid to send it back to us (the tracking number of the return package or a screenshot of the shipping receipt).
The return shipping fee should be less than 35% of the defective item(s) value, and also less than $40(USD). We will cover the actual postage (according to the receipt you provided). If the return shipping fee exceeds the limit above, please contact our customer service for a further confirmation.
We take the security of your personal information very seriously. Therefore, for the product problem, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
Buena atención, aunque no llegó mí pedido, dicen que devolverán el dinero. Espero que así sea. Buena atención.
Dear Paula e, thank you for your feedback. We're sorry for this inconvenience. Hope you can be satisfied with our service. For any further assistance do not hesitate to contact us. https://www.banggood.com/Contact-Us_hi111
We will do our best to find the best possible solution for you.
Best Regards,
Banggood Team.
Servis je zelo dober, ampak pazite na dostavo. Artikli se večkrat izgubijo. Drugače pa sem zadovoljen in izdelki so kvalitetni.
Dear PETER Z, thanks for your feedback. We always to hope to provide better service to our customer. However, the journey from China to your shipping country takes a long time and way. In some rare cases, the item might get lost or damaged. If there is this kind of problem occurring to your order, please contact us right away. We will try our best to help you to solve the problem. Hope for your kind understanding. For any further information or assistance feel free to contact us, we will do our best to assist you. http://www.banggood.com/Contact-Us_hi111
Best regards,
Banggood Teams
Ηταν πολυ καλη, απλα θα πρεπει να προσεχετε την καθαροτερη αναγραφη των στοιχειων στο δεμα αποστολης.
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
Tive um problema específico e resolveram estou muito satisfeito com o atendimento da bangood parabéns equipe do suporte.
Hola, tuve problemas para pagar a MSI y acabe pagando 100%, lo intente varias veces, pero ya pague espero no me tarden en entregar, gracias.
Saludos.
Hola, tuve problemas para pagar a MSI y acabe pagando 100%, lo intente varias veces, pero ya pague espero no me tarden en entregar, gracias.
Saludos.
Conforme et rapide, de quoi bien s'amuser, très bon rapport qualité/prix, son petit gabarit fait peur en exterieur mais il est à la hauteur
Excelente atendimento, um ótimo sistema de suporte ao cliente. Resolveram meu problema rapidamente, fui muito bem atendido
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Sok jó árú - korrekt áron. Megfelelő csomagolásban, elfogadható idő alatt! Kell ennél több? Igy szeretem.
El envio fue bastante rápido, lo esperado viniendo desde mi pais. La impresora, de momento perfecto.
He recibido mis productos, algunos han llegado incompletas o rotos, pero el servicio de postventa es adecuado.
Dear David J,
Thank you for sending such a kind and enthusiastic comment.
We sincerely the product we sent you has a problem. Banggood will improve this to provide a better shopping experience for customers.
We are also glad to hear that you are satisfied with our service. Your positive feedback allows us to know our efforts are appreciated and you are satisfied with our service. We feel deeply grateful when our customers take time out of their busy days to provide us with some open and honest feedback about our products and services.
Once again, thank you for taking the time to let us know how you feel. We appreciate your feedback and truly want to make your shopping experience as pleasant as possible.
If you have any questions, feel free to contact us: Personal Computer: http://www.banggood.com/Contact-Us_hi111. Mobile: https://m.banggood.com/contact_us.html.
We look forward to continuing to serve you for years to come and we wish you a nice day.
Best regards,
Banggood Team
Toujours aussi bon site mais la j'ai tester le SAV et franchement top
Meilleur que beaucoup de SAV en France.
Je conseil ce site
Pessimo servizio. Il sito è solo per far sganciare soldi alle persone illudendoli di merci inesistenti. Mancanza toltale di serieta al momento dell'acquisto dichiarano merce disponibile in magazzino dopo settimane che uno aspetta il pacco a casa neanche il traking inviano o comunicano il loro problema. Dopo quasi un mese scopro la verita mi assicurano che entro 4/5 giorni spediranno sicuramente la merce che sta per arrivare al loro magazzino. Passano giorni e ancora niente, che poi uno paga la spedizione tracciabile che arrivi entro un mese se ne fregano. Stesso problema per molti a quanto leggo dalla recensioni in giro. Il mio ordine:
Italy
Metodo di spedizione: Air Parcel Register
Spedisce da: CN
Data d'ordine: 2019-01-22 16:50:33
Data prevista per la spedizione: 2019-01-25 16:50:36
Questo è quello che risulta nella loro pagina Numero d'ordine: *******
In Rifornimento
1
Ordine presentato
Jan/22/2019 16:50:33
2
Pagamento confermato
Jan/22/2019 16:50:36
3
Elaborazione dell'ordine
Jan/22/2019 16:52:26
4
Spedito
5
Ricevuto
Niente spedizione Neanche tra due mesi potrebbe arrivare visti i tempi che loo dichiarano. Compro spesso dall'estero Cina taiwan Honkong mai successo che un pacco per mesi non riescono a farsi ritornare lo stock di magazzino. Pero sul sito risulta merce disponibile per far sborsare i soldi alla gente tramite Pay pal. E loro con quei soldi invece di spedire la merce si curano sicuramente altri affari per poi rimborsarti l'ordine dopo mesi come leggo da svariate recensioni. Cercano gente che li finanzi non sono venditori seri. Serieta è inserire informazioni corrette e veritiere al momento dellácquisto, informare la clientela immediatamente se un ordine non puo essere spedito e non dopo mesi e provvedere immediatamente a rifornire un magazzino invece di far credere alla gente che avete merce pronta per la partenza quando sapete da mesei che non c'e ma lasciate sul sito informazioni fuorvianti. Pessimo sito. E nonostante la non disponibilita dei loro prodotti dopo che uno lo scopre continuano a lasciare la pagina attiva con le informazioni false per farsi autofinanzare dalla clientela i loro affari > ANCHE UN CANE TROVA LA STRADA DI CASA PRIMA DI UN MESE> VERGOGNA SIETE UN SITO INDECENTE E FRAUDOLENTO>
Dear Angela C,
Thank you for contacting us and sorry for any inconvenience caused.
Your order is being processed by our colleagues. Would you mind checking your mailbox and reply the e-mail? Thank you for your cooperation. If the solution violates our policy of the Help Center, please do not hesitate to contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
Um pouco confuso o site, muitas informações, informações em inglês e português ao mesmo tempo
Um pouco confuso o site, muitas informações
Ok, todo excelente. Un buen producto de gran calidad y relación precio /calidad. Muchas gracias
Buona, a volte i tempi di consegna sono lunghi, ma sono sempre arrivati
Buona, a volte i tempi di consegna sono lunghi, ma sono sempre arrivati
Answer: There customer service is horrible.
Answer: Best thing you can do with Banggood is AVOID THEM LIKE THE PLAUGE
Answer: Dear Efren R, all most products are made in China. Banggood is aimed at choosing the best supplier and product for customer from all over the world. Welcome to place an order. Thank you so much!
Answer: I've ordered over 20 items from Banggood and only had problems with two, in both cases their customers services sent me a replacement promptly. I had to send them a picture and short video of the problem. I wasn't asked to return the faulty item. One one occaision I was sent a discount voucher as well to compensate me for the inconvenience. A measure of how good a company is, is how well they deal with problems, so far customer service has been first class. Terry
Answer: Don't take their timing to being the truth. They take more time than they are suppose to. You keep trying to contact them, and they seem not to care or take what you say to their consideration. I'm sorry, but this site is horrible. I hate it and will never ordering anything off here again. I learned my lesson.
Answer: I have to say, I agree with John S. They will ask you to send the item back, after making you send them pics and video etc. but I very much doubt you will get any refund or replacement. They agreed to give me a refund on items that were not delivered but to date, I have not received the refund so I have now given up and I also tell everyone I can not to deal with these crooks. I would imagine that the cost of sending the goods back to China will outweigh the value of the goods. If I were you, I would cut my losses and not buy from them again. You can see from most of the reviews left by others that you will most likely be wasting your time and effort. They don't even bother replying to your emails and when you contact their online chat, they tell you that they haven't received your emails. This has to be the worst company I've ever had the misfortune of dealing with.
Answer: My shipments took 3 months to New Mexico, and they lose tracking ability after a certain point. It took 3 weeks just to get it to the Chinese customs office. All items broke down within weeks, and one caught fire.
Answer: Don't worry Dean, Katherine from Banggood will probably make a comment along the lines of "Sorry for your unhappy experience at Banggood." My experience with them was such a hassle, I don't know what the quality of their products is like though because my orders were still processing weeks later even though they had been paid for. Out of stock they finally told me when in reality it was a discontinued line and they were still advertising them and still taking the payments for them. Untrustworthy and rude was my experience. Good luck with getting any satisfaction from them.
Answer: I find that very dubious, it has never happened to me on any site. Personally, I would look elsewhere. It is not worth the risk.
Answer: Dear rodrigo m, we are very sorry to hear that your parcel didn't arrive. Could you please tell us your order number, so we can have a check?
Banggood has a rating of 1.9 stars from 3,251 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Banggood most frequently mention customer service, tracking number and credit card. Banggood ranks 803rd among Electronics sites.
Dear carloS S, thanks for contacting us. Please consider that in some rare cases, the delivery might be slightly delayed due to unexpected processing time in postal or customs office. Could you please provide us with your order number so we can help you to check your order situation? Hope to hear from you soon. For any further information please refer to the following link https://www.banggood.com/help_center
Best regards,
Banggood Team