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Banggood

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Portugal
1 review
0 helpful votes
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Módulo Temporizador Programável
February 20, 2021
Updated review

O referido material superou as minhas espectativas, no entanto faltaram as instruções de programação.

Date of experience: February 20, 2021

Geralmente boa eficiente, mas com transporte demorado
December 1, 2020
Previous review

Geralmente boa eficiente, mas com transporte demorado

Date of experience: December 1, 2020
Brazil
1 review
0 helpful votes
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Número de ordem
August 3, 2017

O número de ordem ******* do produto que não recebi. Me informei nos correios e eles não souberam explicar onde o produto se encontra.

Date of experience: August 3, 2017
Katherine L. Banggood Rep
over a year old

Dear carloS S, thanks for contacting us. Please consider that in some rare cases, the delivery might be slightly delayed due to unexpected processing time in postal or customs office. Could you please provide us with your order number so we can help you to check your order situation? Hope to hear from you soon. For any further information please refer to the following link https://www.banggood.com/help_center

Best regards,
Banggood Team

Brazil
1 review
1 helpful vote
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Produto cecebido danificado no valor de 58 reais o valor que me sera reenbolsado sera apenas 10 reais Uma piada.

Date of experience: January 1, 2018
Katherine L. Banggood Rep
over a year old

Dear Rafael S.

Thank you for choosing banggood.

We are sorry to hear that hte item you received was damaged.It's a rare case, we test every product rigorously before we ship them. This problem may be caused by some abnormal reasons or the product may be
Damaged during the long transportation. Would you mind contacting us via the following link wiht more details:
https://www.banggood.com/Contact-Us_hi111

Our customer service will help you to find the problem with the product and try our best to find a proper solution for you.
Here we have link about All Banggood guarantees, included 3 Days DOA Product Guarantee: https://www.banggood.com/Search_hl103_at586
If your product arrives damaged, is not working or is not as described, please contact us within 3 days after receiving it. We can arrange a full refund or a reshipment of your order

Hope for your kind understanding and wish you have a nice day.

Best regards,
Banggood Team

Hungary
1 review
0 helpful votes
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Keyboard
December 26, 2020
Updated review

Mind a vásárlás menete, mind a termék kiszállítása nagyon egyszerűen ment. Azt kaptam amit vártam. A billentyűzet jó minőségű.

Date of experience: December 26, 2020

Eddig rendben van
November 29, 2020
Previous review

Eddig rendben van

Date of experience: November 29, 2020
Italy
1 review
5 helpful votes
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Prodotto non funzionante
December 19, 2019

Arrivato prodotto non funzionante e non forniscono assistenza, da evitare. Anche paypal non rimborsa più da questa azienda.

Date of experience: December 19, 2019
Katherine L. Banggood Rep
over a year old

Dear Walter A,

Thank you for choosing Banggood and sorry for any inconvenience caused.

For the product problem, here is the warranty of Banggood: https://www.banggood.com/Return-policy_hl103_at528, hope it could help you. We also hope you could contact us with the links below.
We will do our best to ensure that the products shipped to our customers are in their best conditions. If your product turns out to be defective, please provide us with the following proofs:
- This clause does not include products of a category with specific warranty terms as well as damages caused by incorrect usage of a product.
Photos of the front and the back of the package or box;
Partial shipment slips (if applicable);
Photo or video of the defective item;
Photo or video and a detailed description of the problem;

Within 90 days (from the date of shipment)
Upon being returned, the defective item will be refunded or replaced for free. Return shipping fee reimbursement is 35% of the item’s price up to a maximum of $40.
If the products malfunctions (except for reasons caused by incorrect usage and accidental or intentional damage) within 90 days after shipment, you can return the product back to us. You should receive an e-mail with the shipment date and other details after your order has been shipped. Once we receive and approve the return a full refund or replacement will be offered and a shipping cost reimbursement will be issued when you provide us with a receipt of the shipping charges you paid to send it back to us (the tracking number of the return package or a screenshot of the shipping receipt).
The return shipping fee should be less than 35% of the defective item(s) value, and also less than $40(USD). We will cover the actual postage (according to the receipt you provided). If the return shipping fee exceeds the limit above, please contact our customer service for a further confirmation.

We take the security of your personal information very seriously. Therefore, for the product problem, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html

We will work on answering your questions as soon as possible and be ready to help you at any time.

Best regards,

Banggood Team

Colombia
1 review
0 helpful votes
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Buena atención, aunque no llegó mí pedido, dicen que devolverán el dinero. Espero que así sea. Buena atención.

Date of experience: October 18, 2017
Katherine L. Banggood Rep
over a year old

Dear Paula e, thank you for your feedback. We're sorry for this inconvenience. Hope you can be satisfied with our service. For any further assistance do not hesitate to contact us. https://www.banggood.com/Contact-Us_hi111
We will do our best to find the best possible solution for you.

Best Regards,
Banggood Team.

Slovenia
1 review
0 helpful votes
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SLABA DOSTAVA
March 13, 2017

Servis je zelo dober, ampak pazite na dostavo. Artikli se večkrat izgubijo. Drugače pa sem zadovoljen in izdelki so kvalitetni.

Date of experience: March 13, 2017
Katherine L. Banggood Rep
over a year old

Dear PETER Z, thanks for your feedback. We always to hope to provide better service to our customer. However, the journey from China to your shipping country takes a long time and way. In some rare cases, the item might get lost or damaged. If there is this kind of problem occurring to your order, please contact us right away. We will try our best to help you to solve the problem. Hope for your kind understanding. For any further information or assistance feel free to contact us, we will do our best to assist you. http://www.banggood.com/Contact-Us_hi111

Best regards,
Banggood Teams

Greece
1 review
0 helpful votes
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Πολυ καλο μηχανημα
February 4, 2021
Updated review

Ηταν πολυ καλη, απλα θα πρεπει να προσεχετε την καθαροτερη αναγραφη των στοιχειων στο δεμα αποστολης.

Date of experience: February 4, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.

Have a nice day!


Very good
January 13, 2021
Previous review

Very good

Date of experience: January 13, 2021
Brazil
1 review
0 helpful votes
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Tive um problema específico e resolveram estou muito satisfeito com o atendimento da bangood parabéns equipe do suporte.

Date of experience: January 28, 2019
Mexico
1 review
0 helpful votes
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MAS ATENCION A LAS COMPRAS MSI
September 11, 2020
Updated review

Hola, tuve problemas para pagar a MSI y acabe pagando 100%, lo intente varias veces, pero ya pague espero no me tarden en entregar, gracias.
Saludos.

Date of experience: September 11, 2020

Hola, tuve problemas para pagar a MSI y acabe pagando...
September 30, 2020
Previous review

Hola, tuve problemas para pagar a MSI y acabe pagando 100%, lo intente varias veces, pero ya pague espero no me tarden en entregar, gracias.
Saludos.

Date of experience: August 19, 2020
France
1 review
0 helpful votes
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Très bien!
January 11, 2021
Updated review

Conforme et rapide, de quoi bien s'amuser, très bon rapport qualité/prix, son petit gabarit fait peur en exterieur mais il est à la hauteur

Date of experience: January 11, 2021

Complicated order
December 25, 2020
Previous review

Complicated order

Date of experience: December 25, 2020
Brazil
1 review
0 helpful votes
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Excelente atendimento, um ótimo sistema de suporte ao cliente. Resolveram meu problema rapidamente, fui muito bem atendido

Date of experience: October 21, 2020
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!

Hungary
1 review
0 helpful votes
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Korrekt
December 14, 2020
Updated review

Sok jó árú - korrekt áron. Megfelelő csomagolásban, elfogadható idő alatt! Kell ennél több? Igy szeretem.

Date of experience: December 14, 2020

Korrekt
November 11, 2020
Previous review

Korrekt

Date of experience: November 11, 2020
Spain
1 review
0 helpful votes
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Sin sorpresas
February 25, 2021
Updated review

El envio fue bastante rápido, lo esperado viniendo desde mi pais. La impresora, de momento perfecto.

Date of experience: February 25, 2021

Claro y rápido
December 30, 2020
Previous review

Claro y rápido

Date of experience: December 30, 2020
Mexico
1 review
0 helpful votes
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Servicio adecuado
October 21, 2019

He recibido mis productos, algunos han llegado incompletas o rotos, pero el servicio de postventa es adecuado.

Date of experience: October 19, 2019
Katherine L. Banggood Rep
over a year old

Dear David J,

Thank you for sending such a kind and enthusiastic comment.

We sincerely the product we sent you has a problem. Banggood will improve this to provide a better shopping experience for customers.

We are also glad to hear that you are satisfied with our service. Your positive feedback allows us to know our efforts are appreciated and you are satisfied with our service. We feel deeply grateful when our customers take time out of their busy days to provide us with some open and honest feedback about our products and services.

Once again, thank you for taking the time to let us know how you feel. We appreciate your feedback and truly want to make your shopping experience as pleasant as possible.

If you have any questions, feel free to contact us: Personal Computer: http://www.banggood.com/Contact-Us_hi111. Mobile: https://m.banggood.com/contact_us.html.

We look forward to continuing to serve you for years to come and we wish you a nice day.

Best regards,
Banggood Team

France
3 reviews
1 helpful vote
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Toujours aussi bon site mais la j'ai tester le SAV et franchement top
Meilleur que beaucoup de SAV en France.

Je conseil ce site

Date of experience: July 7, 2017
Italy
2 reviews
8 helpful votes
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Pessimo servizio. Il sito è solo per far sganciare soldi alle persone illudendoli di merci inesistenti. Mancanza toltale di serieta al momento dell'acquisto dichiarano merce disponibile in magazzino dopo settimane che uno aspetta il pacco a casa neanche il traking inviano o comunicano il loro problema. Dopo quasi un mese scopro la verita mi assicurano che entro 4/5 giorni spediranno sicuramente la merce che sta per arrivare al loro magazzino. Passano giorni e ancora niente, che poi uno paga la spedizione tracciabile che arrivi entro un mese se ne fregano. Stesso problema per molti a quanto leggo dalla recensioni in giro. Il mio ordine:
Italy
Metodo di spedizione: Air Parcel Register
Spedisce da: CN
Data d'ordine: 2019-01-22 16:50:33
Data prevista per la spedizione: 2019-01-25 16:50:36
Questo è quello che risulta nella loro pagina Numero d'ordine: *******
In Rifornimento
1
Ordine presentato
Jan/22/2019 16:50:33
2
Pagamento confermato
Jan/22/2019 16:50:36
3
Elaborazione dell'ordine
Jan/22/2019 16:52:26
4
Spedito
5
Ricevuto
Niente spedizione Neanche tra due mesi potrebbe arrivare visti i tempi che loo dichiarano. Compro spesso dall'estero Cina taiwan Honkong mai successo che un pacco per mesi non riescono a farsi ritornare lo stock di magazzino. Pero sul sito risulta merce disponibile per far sborsare i soldi alla gente tramite Pay pal. E loro con quei soldi invece di spedire la merce si curano sicuramente altri affari per poi rimborsarti l'ordine dopo mesi come leggo da svariate recensioni. Cercano gente che li finanzi non sono venditori seri. Serieta è inserire informazioni corrette e veritiere al momento dellácquisto, informare la clientela immediatamente se un ordine non puo essere spedito e non dopo mesi e provvedere immediatamente a rifornire un magazzino invece di far credere alla gente che avete merce pronta per la partenza quando sapete da mesei che non c'e ma lasciate sul sito informazioni fuorvianti. Pessimo sito. E nonostante la non disponibilita dei loro prodotti dopo che uno lo scopre continuano a lasciare la pagina attiva con le informazioni false per farsi autofinanzare dalla clientela i loro affari > ANCHE UN CANE TROVA LA STRADA DI CASA PRIMA DI UN MESE> VERGOGNA SIETE UN SITO INDECENTE E FRAUDOLENTO>

Date of experience: February 17, 2019
Katherine L. Banggood Rep
over a year old

Dear Angela C,

Thank you for contacting us and sorry for any inconvenience caused.

Your order is being processed by our colleagues. Would you mind checking your mailbox and reply the e-mail? Thank you for your cooperation. If the solution violates our policy of the Help Center, please do not hesitate to contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html

We will work on answering your questions as soon as possible and be ready to help you at any time.

Best regards,

Banggood Team

Brazil
1 review
0 helpful votes
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Um pouco confuso o site, muitas informações, informações em inglês e português ao mesmo tempo

Date of experience: January 14, 2021

Um pouco confuso o site, muitas informações
October 25, 2020
Previous review

Um pouco confuso o site, muitas informações

Date of experience: October 25, 2020
Spain
1 review
0 helpful votes
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Producto excelente
February 21, 2021
Updated review

Ok, todo excelente. Un buen producto de gran calidad y relación precio /calidad. Muchas gracias

Date of experience: February 21, 2021

Ok, t odo excelente
January 25, 2021
Previous review

Ok, t odo excelente. Muchas gracias

Date of experience: January 25, 2021
Italy
1 review
0 helpful votes
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Tanti prodotti
February 4, 2021
Updated review

Buona, a volte i tempi di consegna sono lunghi, ma sono sempre arrivati

Date of experience: February 4, 2021

Buona, a volte i tempi di consegna sono lunghi, ma...
December 31, 2020
Previous review

Buona, a volte i tempi di consegna sono lunghi, ma sono sempre arrivati

Date of experience: December 31, 2020

Overview

Banggood has a rating of 1.9 stars from 3,251 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Banggood most frequently mention customer service, tracking number and credit card. Banggood ranks 803rd among Electronics sites.

service
547
value
1,259
shipping
1,269
returns
263
quality
1,262
This company responds to reviews on average within 2 days

Instant Feedback

124,110 reviews
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