Dear PETER Z, thanks for your feedback. We always to hope to provide better service to our customer. However, the journey from China to your shipping country takes a long time and way. In some rare cases, the item might get lost or damaged. If there is this kind of problem occurring to your order, please contact us right away. We will try our best to help you to solve the problem. Hope for your kind understanding. For any further information or assistance feel free to contact us, we will do our best to assist you. http://www.banggood.com/Contact-Us_hi111
Dear PETER Z, thanks for your feedback. We always to hope to provide better service to our customer. However, the journey from China to your shipping country takes a long time and way. In some rare cases, the item might get lost or damaged. If there is this kind of problem occurring to your order, please contact us right away. We will try our best to help you to solve the problem. Hope for your kind understanding. For any further information or assistance feel free to contact us, we will do our best to assist you. http://www.banggood.com/Contact-Us_hi111
Best regards,
Banggood Teams