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Banggood

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Spain
1 review
0 helpful votes
Follow Oscar L.
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Es la tercera vez que hago un pedido y después de casi tres meses me dicen que si quiero me lo reenvían o me devuelven el dinero. Mi impresión es que por algún motivo no lo han enviado y hasta que no les reclamé no me dicen nada... Por si cuela? Estarán así a mucha gente que no se den cuenta o que no sepan cómo reclamar?, Prefiero Aliexpress, no me dan estos problemas y se puede reclamar más fácilmente abriendo muy rápido una disputa.

Date of experience: December 7, 2017
Katherine L. Banggood Rep
over a year old

Dear Oscar L.,thanks for your feedback and sorry for this inconvenience caused. About the logistic, there's so many uncontrollable factors like bad weather, customs, inspect security etc.
Thus can be caused the item lost or delayed in the shipping way.We will try our best to improve our service. You could contact us via this link(https://www.banggood.com/Contact-Us_hi111), our customer will reply by email within 24 hours.If you need instant reply, you could contact our live chat for help. Hope for your kind understanding and wish you have a nice day.

Spain
1 review
0 helpful votes
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Lampara para ordenador
January 11, 2021
Updated review

En general la experiencia ha sido perfecta, un poco caro, ya que he visto mi compra un 25% más económica en otras plataformas, exactamente la misma lampara. Pero en fin, así es la vida, la próxima vez buscaré con más detenimiento. Una lastima!

Date of experience: January 11, 2021

Resulta fácil de utilizar, es mi primera compra y espero...
January 3, 2021
Previous review

Resulta fácil de utilizar, es mi primera compra y espero que todo valla bien.

Date of experience: January 3, 2021
Brazil
3 reviews
1 helpful vote
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Eu recomendo a banggood pra mim e o melhor site de compras internacional, o atendimento deles chegar ser ater melhor que os sites que tem no Brasil, eu compro sem medo e chega tudo certo como descrito no site, antes só comprava no aliexpress mas depois que conheci a banggog só compro celular com eles, a banggood e nota 10

Date of experience: July 18, 2017
Brazil
1 review
0 helpful votes
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Péssimo Serviço!
October 31, 2017

Meu produto não chegou, pedi reenvio várias vezes, mas eles só mandam mensagem de resposta que vão reembolsar, como uma resposta mecanizada de uma máquina. Agora como eles vão me reembolsar se eu paguei com boleto bancário? Então vão simplesmente ficar com meu dinheiro? Muita falta de respeito mesmo dessa empresa!

Date of experience: October 31, 2017
Katherine L. Banggood Rep
over a year old

Dear Haroldo D, thank you for your review. We are sorry for this inconvenience.The EBANX will inform you to get your money back. Or you can contact EBNAX.
Please take into consideration the fact that different banks have different timings for processing the refunds. Normally the average time is within 48 hours.
For any additional information or assistance that you might need, do not hesitate to contact us again. We will be glad to assist you. Contact us https://www.banggood.com/Contact-Us_hi111

Best Regards,
Banggood Team.

Mexico
1 review
0 helpful votes
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Reclamo
December 16, 2020
Updated review

Lo compre por medio de una promoción de BG BEE... en donde decía que te rembolsarian el 100% de lo que pagaste... pero al momento de hacer la compra no lo hacen con la promoción si no que te manda a venta normal y entonces a la hora de reclamar no te devuelven nada por qué según ellos fue una compra normal... sin promoción... y eso no se vale... que engañen con eso... yo soy un cliente abitual de BANGGOOD... y el producto está muy bueno... no por este error voy a dejar de comprar con ellos... vendedor execelente. Envío excelente y Bangood. Buena tienda... Ojalá publiquen mi comentario y corrija ese error Bangood

Date of experience: December 16, 2020
Katherine L. Banggood Rep
over a year old

Dear Customer,

Thanks for your comments and suggestions. We cheris hevery custome's the opinions and suggestions.

We will continue to improve our website, products and customer services.

You are our very important customer, If you require any more further information or assistance, please do not hesitate to contact us at vipservice@Banggood.com

Best regards,

Banggood Team


Estamos en espera de mi producto...
November 3, 2020
Previous review

Estamos en espera de mi producto... después comentare

Date of experience: November 3, 2020
Spain
1 review
1 helpful vote
Follow Alfonso A.
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Hola, he comprado 2 veces en banggood, la primera vez me llegó el pedido a los 8 dias y la segunda me tardó 25 días.
Los productos todos correctos y la calidad esperada.
Seguiré comprando en Bangood.
Pedido #*******

Date of experience: October 14, 2014
Brazil
2 reviews
0 helpful votes
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Banggood é uma das empresas mais renomada e bem avaliadas no meu país (Brasil). No meu primeiro pedido pode comprovar a qualidade do serviço da empresa, primeiramente o preço foi o melhor dentre todas as empresas que vendia o produto que estava a procura, segundo a rapidez de envio da mercadoria, mas o melhor de tudo foi o pós-venda. Por infelicidade o meu produto veio com problema de fábrica, porém assim que entrei em contato com a empresa e expliquei o ocorrido rapidamente o problema foi resolvido e um novo produto será enviado. Recomendo a todos os brasileiros a empresa, com certeza é a empresa mais séria e preocupada com os clientes.

Date of experience: August 6, 2019
France
1 review
0 helpful votes
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P. E. R. F. E. C. T
February 17, 2021
Updated review

Magnifique vidéoprojecteur
Très performant et simple d'utilisation, image incroyable de 3m de diagonale, ultra lmineuse et contrastée,
Ce videoprojo lit parfaitement tous les formats de fichier, même les fichiers lourds en 4k x265 (2160p) et en HDR10.
Je recomande +++++ ce videoprojecteur impressionnant!

Date of experience: February 17, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


P. E. R. F. E. C. T
January 13, 2021
Previous review

P. E. R. F. E. C. T. +++++

Date of experience: January 13, 2021
Mexico
7 reviews
1 helpful vote
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Excelente
November 11, 2017

Buenas noches quiere realizar unboxing para hacer videos en youtube espero y me apoyen esto es un proyecto para mi y porque ese siempre ha sido mi sueño ser un gran youtuber como jose tecnofanatico espero me puedan apoyar mandandome productos tecnologico espero me puedan apoyar

Date of experience: November 10, 2017
Mexico
1 review
0 helpful votes
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XANES® 84 * LED 1680LM 1.8m LED
March 27, 2021
Updated review

No se mantiene encendida se apaga en 1 min y hay que volver a encenderla, eso no fue lo que decía en la descripción, ademas el soporte venia roto, lo tuve que pegar, pero lo que mas me molesta es que no se mantiene encendida

Banggood attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 25, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for taking the time to leave your comment.

According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/Search_hl103_at1168

We take the security of your personal information very seriously, you could contact us at vipservice@banggood.com

Best regards,
Banggood Team


OK
August 9, 2020
Previous review

OK

Date of experience: August 9, 2020
Brazil
1 review
0 helpful votes
Follow Italo P.
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Tive um problema com um par de lâmpadas que eu comprei em menos de uma semana deu problema, e em menos de 2 dias após apresentar o problema com vídeos e fotos a empresa solucionou o meu problema! Recomendo.

Date of experience: April 17, 2019
France
1 review
3 helpful votes
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J'ai commande j'ai reçu le problème je demande une facture pour l'entreprise impossible de l'avoir
Pour justifier mon achat pour une société pas de facture meme je l'est demande à plusieurs reprise pas de réponse à ma demande

Date of experience: April 5, 2017
Katherine L. Banggood Rep
over a year old

Dear Ben M, thanks for contacting us. If you want to get your invoice of your order, there is a simple and convenient way for you. It is suggested you could log in your account then click into My Orders and you should find download the invoice option. Would you like to try it later? For any further information or assistance please feel free to contact us. We will do our best to assist you. http://www.banggood.com/Contact-Us_hi111

Best regards,
Banggood Teams

RU
1 review
0 helpful votes
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Нормальная зарядка.
February 16, 2021
Updated review

Проверял, напряжение выдает нормально, ток тоже почти не врет, циклы зарядки выдерживает, в режиме восстановления импульсами чего-то делает. Акб 95ач, слегка оживило, в морозы напруга стала 12,2 без нагрузки. То есть на много лучше, чем было раньше, после обычной зарядки 11,9. Еще пару раз прогоню, в надежде аккум восстановить, все же ему всего 3 года.
Второго хватило просто зарядить, обычным тоже не дозаряжался. Первый раз за 4 года снял, зарядил, и забыл. В общем чудес не будет, но зарядное хорошее, качественное, рабочее.

Date of experience: February 16, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.

Have a nice day!


Very Good
December 29, 2020
Previous review

Very Good.

Date of experience: December 29, 2020
Belgium
1 review
0 helpful votes
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Ik koop een 60 watt lamp en hij is maar 29 watt
Ik koop een UVC lamp die virussen dood maar het is een blauwe lamp die lijkt op een UVC lamp en die geen virussen dood.
Alles is fake.
Ik wil mijn geld terug en dan zeggen ze bewijs maar eens dat die lamp geen virussen dood.

Date of experience: June 3, 2020
Katherine L. Banggood Rep
over a year old

Dear marco d,

We are sorry to hear that you are not satisfied with the product or service from us and we will try our best to help you.

We take the security of your personal information very seriously. Therefore, regarding your issue, we suggest that you could contact us through this email address:
vipservice@banggood.com

Best regards,

Banggood Team

Spain
1 review
0 helpful votes
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Locked
March 4, 2021
Updated review

The service was quite good, the apm was blocked but the after sales service, in my opinion, has been very good

Date of experience: March 4, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


He tenido problemas con otras compras en esta pagina...
March 7, 2021
Previous review

He tenido problemas con otras compras en esta pagina con el periodo de entrega, por eso de momento se queda en tres estrellas

Date of experience: February 5, 2021
Belgium
2 reviews
0 helpful votes
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From klient bg******* terugbetaling komt niet bij bestelling direkt betaald aan adyen bewijs van storting gekregen men stuurt wel verontschuldigingen maar daar blijft het bij

Banggood attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 19, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for choosing Banggood and we apologize for any inconvenience caused.

Due to insufficient information, and in order to safeguard your personal information. We regret to inform you that we are not able to assist you in a better way here. Would you please contact us at vipservice@banggood.com.

Best regards,
Banggood Team

Brazil
2 reviews
0 helpful votes
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Top
August 17, 2017

Melhor loja para se comprar!
Super confiável uma grande diversidade de produtos e o mais importante preço e atendimento sem contar que parcela suas compras

Date of experience: August 17, 2017
Germany
2 reviews
0 helpful votes
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Beurteilung
October 7, 2023

Bin mit Banggood sehr zufrieden Service stimmt günstige Preise. So soll es sein. Habe schon mehrmals Bestellungen aufgegeben und war immer zufrieden. Ich kann den Shop nur weiterempfehlen.

Date of experience: February 18, 2019
Brazil
3 reviews
0 helpful votes
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Excelente atendimento
September 20, 2017

Bom dia, gostaria de parabenizar a Banggood pelo excelente atendimento, meu produto chegou com problema e em dois dias já foi resolvido, continuem assim que vocês só têm a ganhar.

Date of experience: September 20, 2017
Spain
1 review
0 helpful votes
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Compra cartera
February 27, 2017

Buen servicio algo lento pero un reto agradable para cualquier problema
Han sido satisfactorios volvería a comprar aunque sin prisa de recibirlo tardan un poco más de lo q me esperaba

Date of experience: February 24, 2017
Katherine L. Banggood Rep
over a year old

Dear Ana H., thanks for your feedback. Please be informed that in some rare cases, the delivery might be slightly delayed due to unexpected processing time in postal or customs office. Hope for your kind understanding. We always hope to provide with a better service to customers. For any further information or assistance please feel free to contact us. We will do our best to assist you. http://www.banggood.com/Contact-Us_hi111

Best regards,
Banggood Teams

Overview

Banggood has a rating of 1.9 stars from 3,251 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Banggood most frequently mention customer service, tracking number and credit card. Banggood ranks 803rd among Electronics sites.

service
547
value
1,259
shipping
1,269
returns
263
quality
1,262
This company responds to reviews on average within 2 days

Instant Feedback

124,110 reviews
+410