I live in California and have been purchasing Avenue clothes and shoes ever since they opened their Whittier location (years ago). They use to have coupons often and could be used on everything including sales and clearance! I have an Avenue card and have purchased over $4,000 worth of clothes and shoes. I recieve their coupons But they have many restrictions on coupons and what coupons can be used together. One of the reasons I go to the Avenue is it convientally across the street from my home. At times i was unable to drive but could at least walk. Over the years I've had health issues and or car accidents that have helped my weight fluctuate. So i found the need for plus-sized clothing. I've tried online plus-purchases but can run in to size and or return issues. I buy their shoes since they have wide size avaiable. Some of my reasons that make me feel Avenue clothing is poorly made

-Shirts stitching comes undun, fades quickly, almost all of my shirts, blouses, tank tops, etc.
-Beading always falls off clothing and Shoes.
-Pants, seams unravel at waste/ ankle and fade after a couple washes
-Underwear unravels at waist
- Shoes beads and jews come off, straps break, linning and bottom off shoes come off /unglued
They are Cute styles but none of my Avenue shoes lasted over 9 to 12 months.

I much rather drive to A Torrid at the Mall and pay same prices for Quality clothes that are not all the same just varying prints and shoes that are of Better Quality

Submitted my cellphone
July 2016
Age 34
Sizes purchased over the years 14 to 20

Since hitting menopause and gaining five pounds for last ten years, I felt terrible shopping for clothes until I discovered Avenue and City Chic where I have now spent over $1, 000.The measurement guidelines and careful tailoring that have been 95% accurate have led me to just a few returns--much better than my luck at my former in-person department stores. Now instead of feeling ashamed and mournful about my new body size in Department Store fitting rooms, I feel happy about trying clothes on in the comfort and privacy of my home. And returns are conveniently a skip through the park and down the street at my local UPS. The ingeniously designed comfortable clothes that accentuate my curves and features, have helped teach me to love my body and feel beautiful again. Strangers will stop me on the street to compliment me! I haven't seen clothes this well made since the 1980s, with beautiful silky linings, extra inseam zippers, bows and ties and all the touches that made me feel spoiled in my youth in a special birthday dress. These clothes are beyond my wildest dreams. I can feel good about going to work and out on date night with my spouse. On my first order, the company had just gone bankrupt, was bought out and transitioning to an Australian company and I had to wait over a month. The returns were difficult as well. Now all those website and return kinks have been ironed out and reviews have started to be much more positive. I had no trouble on subsequent orders. My suggestion is to call the store the NEW AVENUE, because obviously things are night and day from the Avenue that received all the poor reviews. Congratulations NEW AVENUE, my new favorite clothes store!

I placed an order on March 13th. Was told I would receive the order within 7-10 days. ALL LIES! I am stll waiting for it! Reported them to BBB.

I went to the closest store to where I live which was the Nashua, NH store off of Daniel Webster highway. First time ever shopping here was greeted upon entering, but no name was given if needed help and was never informed of any sales. I looked up and down left and right not finding too much. Online definitely had more to choose from that looked more appealing. I tried on quite a few items only found 1 shirt and one pair of butter denim pants. Upon check out a different women who looked to be the stores manager seemed friendly at first. We chatted I gave her my coupons and at the end she offered me the magazine subscription. This is where things took a wrong turn and both me and my nana were stunned. I picked out 3 and because I had a picked out one geared more towards African American women she stopped me and stated "you know that's a "colored persons" magazine right? With such a nasty face and tone. I said I'm aware (I am a Caucasian person) but then she replied with "I just didn't know if that would bother you?" I replied with why would it? It's only a magazine. She sneered and brushed it off as if it was normal to say "colored people" we are in 2017 right? I was so shocked that a cashier would make such a comment in front of me who is a young girl in her 20's and my nana who just happens to be on the darker side skin tone wise. How did she not know if my husband was black or if I had black children? Or if my nana was black? People especially employees of a store should be very careful with whom they speak with and especially what they say and how they say it. That ruined my experience completely. I walked out of there with a sinking feeling in my stomach I wish I had just stopped the transaction and walked out without anything in hand. That is how much this women whose name I did not get but will be following up with put a sour taste in my mouth. I thought companies weren't allowed to discriminate I thought all our free to shop where they please here in the United States of America? Well apparently because I am a white girl subscribing to a black persons magazine I am frowned upon. Need less to say I will not only never return to this store I will make sure my friends and family do not attempt to either. Racism is disgusting and we live in a world where still everything has to be about black and white. To me it's not about color it's about character! I will be reporting this to their customer service 800 number as well!

I have been ordering from The Avenue for 2 years now once "one stop" completely ruined their sizing, quality and jacked up their prices. I LOVE AVENUE! The ONLY time I had an issue was in Fall of 2021 when an order hadn't shipped in a week. I CALLED them and they apologized, stating that over 50% of the warehouse staff was out with COVID. They, without asking, immediately upgraded me to 2 day shipping, free of charge and gave me a $20 off coupon with no order minimum. If you would have an issue, CALL or ONLINE CHAT... Email takes longer.

As for quality, the only thing I can compare to is OLD Lane Bryant from back in the 90's before they decided to alienate their customer base and charge $90 for a pair of jeans. The quality is WAY BEYOND the price you will pay. The fabrics are unbelievable quality, the sizing is 100% correct and the website lists the fit for every measurement... example - every item lists the fabric and in tops, it lists the fit in bust, waist, etc in terms of fit (relaxed, fitted). It also lists if the fabric has stretch, how much stretch, etc. In pants, lists the inseam, waist, etc. It tells you what size the model is, etc.

They also have fantastic extended sizes on many items. I love my pj's extra roomy and order a bigger extended size and LOVE THEM!

Price-wise, I have yet to pay full price for anything! Their sales are constant (usually 50 to 60% off!) and the clearance and last chance offerings are extensive.

I usually receive my orders in a week or less... normal shipping or free shipping. Every order I place, they send a coupon for $10 off my next order with NO limitations other than $40 order... good for clearance! I just received an order today... $59.95 for 4 clearance tops and a pair of pj's with a scrunchie!

Looking at most negative reviews here, they seem to be during the peak of covid... or are from people that likely can't be pleased or have an entitled mentality (I never trust reviews with typos, either).

I am 49 years old and worked at LB for 7 years back in the 90's and since then, no clothes have even come close to the incredible quality, price and fit of The Avenue!