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Dr. P.

Contributor Level

Total Points
80

1 Review by Dr.

  • Avenue

10/17/21
Verified purchase

Since hitting menopause and gaining five pounds for last ten years, I felt terrible shopping for clothes until I discovered Avenue and City Chic where I have now spent over $1, 000.The measurement guidelines and careful tailoring that have been 95% accurate have led me to just a few returns--much better than my luck at my former in-person department stores. Now instead of feeling ashamed and mournful about my new body size in Department Store fitting rooms, I feel happy about trying clothes on in the comfort and privacy of my home. And returns are conveniently a skip through the park and down the street at my local UPS. The ingeniously designed comfortable clothes that accentuate my curves and features, have helped teach me to love my body and feel beautiful again. Strangers will stop me on the street to compliment me! I haven't seen clothes this well made since the 1980s, with beautiful silky linings, extra inseam zippers, bows and ties and all the touches that made me feel spoiled in my youth in a special birthday dress. These clothes are beyond my wildest dreams. I can feel good about going to work and out on date night with my spouse. On my first order, the company had just gone bankrupt, was bought out and transitioning to an Australian company and I had to wait over a month. The returns were difficult as well. Now all those website and return kinks have been ironed out and reviews have started to be much more positive. I had no trouble on subsequent orders. My suggestion is to call the store the NEW AVENUE, because obviously things are night and day from the Avenue that received all the poor reviews. Congratulations NEW AVENUE, my new favorite clothes store!

Tip for consumers:
Read the site carefully to navigate returns and purchases. Customer service and chat are also helpful. Any problems, email your local Better Business Bureau with a cc to Avenue customer service.

Products used:
Dresses, tops, pants. There is about a $5-$6 return fee on each return shipment, not each item.

Service
Value
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Returns
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