Avas Flowers

This florist is awful. So far my delivery is a day late and still have no update on when it will be delivered. They keep telling me I need to call to resolve but I have told them multiple times that I am deployed and do not have phone service for making calls. Besides I paid enough money to not have to call. You already have my money. Deliver my order!

I ordered 4 arrangements from this place and the 3 that got delivered were not what I ordered and paid for, instead they were smaller and cheap looking. The 4th arrangement was never delivered. Stay away from this place. No one at AVA flowers has returned my calls or emails. I was really hoping this was my new florist.

Ripoff is an understatement! $10 fee for same day delivery is bad enough, but an additional $29 for a "service fee" to cover same day delivery as well?! Flowers that arrived were wilted and half dead. Embarrassing! NEVER, EVER use this company!

Ordered flowers for my DIL's birthday. She received them a day early and NOT what I ordered. Embarrassing doesn't even begin to describe what she received. This "arrangement" cost $75. Complete bait and switch.

I ordered a balloon bouquet for a friend who's in a nursing home. I was shocked when after entering my credit card service fee $24.95 popped up. I couldn't cancel or stop it. Worst of all the card did not include name of sender. Bad. Bad. My friend didn't know who it came from!

These people pose as an actual flower shop and they are not. They are order gatherers taking your order then keeping 50% of it sending it to a flower shop only giving them the other 50% so if you spent 80 the shop gets 40 and then they have the nerve to cancel an order a week a month or three months after it's been done and try and take that other percent from the florist. They are thieves and criminals. Stay away from them call your local flower shop.

I ordered flowers for a hotel delivery for an employee that was graduating. I paid extra for same day delivery. They called me after hours to tell me they would not be delivered until the next day. Would not refund me. I am so sorry I did not check their reviews before I ordered. Totally ruined his surprise.

Ordered flowers to send to my niece in Atlanta for her graduation day. Made sure the florist was local - or thought so - Ava's flowers showed a physical google maps address in the Toco Hills neighborhood within a mile of my sister/ niece's house. After order placement I noticed a $28 (!) service charge added to my order in the final step (on a $75 bouquet). It looked scammy, so I tried to call and make sure the flowers would be delivered the day requested, told them to leave at door if no answer (even though someone would be home all day). First two times phone didn't work. Then a voice message in Spanish came on. Third time a person answered in English. Assured me my arrangement would be delivered that day by 5pm. Flowers never delivered. My credit card charged over $120, trying to get my money back. Crooks.

The experience was an awful experience. I spent a great deal of time on the phone with the floral sales agent. When I received the confirmation receipt it was not written the way we discussed. You do not get a copy of the receipt until after they receive payment. They add a 24.99 sevice charge plus a delivery charge in addition to the flowers plus tax. They didn't deliver the flowers till 7 pm the day it was supposed to arrive. I called numerous times to find out where the flowers were and they had no information.

If I could give them a -0 I would. I ordared flowers for a lived ones memorial service that were never delivered, they charged me the next day. I have filed a claim with my cc company to get my moneyback. Check the yelp and BBB reviews b4 ordering from this horrible company. It should be shut down immediately.

I purchased a vase of flowers costing $134 with delivery. I purchased the large version of the arrangement. When I arrived at the wake I was completely embarrassed by the size and lack of flowers. It was mostly greenery. I could have purchased better flowers at a supermarket. They refunded me $30. Big deal! Shame on you Avas. Never again!

We had ordered a beautiful flower arrangement from Ava's in Gallatin mo.
For a very special client/friend Who had a very serious operation. After placing the order.We get a call from Ava's the next morning we're thinking, it's confirmation on delivery. First they say they couldn't get the exact flowers ok, I realize stuff happens but I had asked them to get it as close as possible.So not only was delivery late but the first pic is what she got the second one is what we ordered... Not even close hell not even a the same flowers in a different color. So please buyer Beware I can assure you that they lost our business... Also after their charges it was over a 100. Hell we could of sent a dozen rose's. Absolutely Pathetic... Never again
Crickett & Chris

If i could give negative 5 stars, i would!
We ordered the "Luxury" Bouquet for a close friend who lost both of her parents in one day. We were out of town, so looked for a local florist close to her for delivery. Avas in Citrus Heights came up first, so we thought it was local. Not only was it not local to California as they are in Delaware, they upcharged us $29.00 afterwards as a service fee. Then the flowers came and were such a disappointment as there was NOTHING luxury about them, nor did they even resemble the photo. Beware as you've been warned! Wish I would have researched reviews as most give 1 star. Please note we paid $112.00 for these! Total Ripoff!

Ordered flowers for Valentines Day, ordered 4 days in advance. They were never delivered, although they claim they were. Called my CC company to stop payment, the operator said, wow, you're the second call today about AVAS FLOWERS. This company is really a scam. Google should not allow it to come in so high up on the search.

I placed a floral order for delivery on 4/2 and paid much more than such items delivered in the past have cost. The website indicated that delivery would be 4/3-4/4 (Easter).

The next day (10:52am), I received notification that I should call so my needs would be better served.

I called and was told the delivery could not be made until 4/5 because the arrangement I ordered was unavailable. This information should have been shared prior to accepting my payment. No refund was offered, just an insignificant discount on a future order.

Later (8:24pm on 4/3), I received an e-mail with a link to select an alternative floral arrangement. The link does not work.

These people are thieves (taking money when not having the item to deliver) with incompetent supply chain/website communication.

I was running behind on Christmas gifts for out-of-town relatives. On 12/23/23 I placed an order to send flowers to a relative in Wisconsin. The website accepted my payment and confirmed my order and I thought everything was great. Seven hours later, I was told the order was canceled because they could not fulfill it. I really had to scramble to find a more credible vendor. Never again with Avas Flowers!