Avas Flowers

I ordered flowers for mothers day, they were 2 days late and then I was told they couldn't fill my order and had gave me options of something different which did not come close to what I ordered. Then I asked for a refund of my money and they tried to talk me out of refunding me 3 times before I got off the phone not to mention the day before I was told they couldn't fill my order customer service said they had called the florist personally and it was going to be delivered the next day. I will never go through them again. The first and last time I'll ever use them

Terrible experience! Canceled my order AFTER the delivery date with ZERO notice, ruining the holiday! I placed the order weeks in advance. Now i can't get a hold of customer service to even get an explanation.

I ordered flowers stating it would be as shown from the photo. The flowers that arrived to my brother were much smaller than expected. I am disappointed with the money I paid for a small arrangement that does not match the size of the indicated photo. I also ordered balloons and he was sent different ones in a different color and style. Some of them were also deflated upon arrival to him. I called them about this to have the order resent to him and still he was sent a small order of flowers that looked worse and were missing certain flowers. The balloons were also missing from this reorder. I had to call again to at least get the balloons refunded.

Regardless of how hard they try to make you think you are ordering from a local florist Avas is a on-line order only. They get top billing in paid search mostly because the name starts with an "A", they also buy the position. But rest assured, when you place an order with Avas, they then send the order via the web to a local florist in the market you are trying to send flowers to.

It is very misleading!

If you don't believe me, just go to any market you want and see what name comes up when you click local florist regardless of what city or State you chose.

They should be shut down for being so dishonest/deceptive.

Ya'll I don't do this usually but I feel the need to steer Ya'll away from scammers whenever possible.
So I purchased a dozen roses, "gourmet" chocolates, and card from this company TWO DAYS AGO, to be delivered on her birthday before 3pm. Not only did this company not get it done after charging me well over $100, but when they finally tried they simply dropped them off, without the chocolates at the gate outside Perkins. After hours. In the middle of Booker Park. This all after they refused to give me a refund the previous day.
Save yourself some money. Don't buy from Avas Flowers

I ordered a blue and white sympathy standing basket. (Total cost $127.81) what I got was 6 cut stems in a clear vase. I will never use them again. The first picture is what I ordered, the second was what I got.

WORST Customer Service of my life! After an hour and a half, 3 different calls, talking to 4 different people, they quoted me twice the price for a simple order. They told me they couldn't call me back if we got disconnected. Our phone calls kept getting dropped, so I had to keep repeating the same uncomplicated order each time. Then, when I told them I would think about the grossly over priced quote they gave me, they inferred that they couldn't save my notes and pressured me to place the order. When I hung up with them, THEY CALLED ME BACK. Yes, after telling me they couldn't. I felt extremely uncomfortable doing business with them. Do your homework. The writing is on the wall. I am positive I dogged a bullet by not doing business with them!

I ordered flowers for my mom and what she got wasn't what I picked out. Will not be ordering from this place again. I called to report my problem and was told they would contact me back and I haven't heard from no one

Ordered a week prior. They texted me an hour before they were supposed to be delivered to say not only that they weren't able to make the delivery, but that the flowers I ordered weren't available at all. This is customer service in 2023.

The title of the review says it all: flowers ordered, credit card charged (including ridiculously high fees and add-ons from Avas) and the bouquet simply never showed up. Avas provided tracker is no help either, it simply states that the details are unavailable, and are the domain of FedEx, USPS or the local florist - except Avas doesn't provide any of that information, just their internal order and tracking number. Avoid at all costs!

Ordered flowers for my neice for my sister's funeral. They were sent 3 days later and looked like something you picked in the back yard.I didn't want a refund I wanted her to have the flowers. They offered a 50% refund. They didn't even send the blue vase and they didn't put my name. If I didn't call my neice she would not have known who sent them. Never using them again or

I tried to secretly orders for my wife, she loves Daisies. I ordered the largest bouquet they offered. They. Called back and said that the designer's in our area only had. 4 Gerber Daisies in our entire area. I said to cancel the order, I'll look elsewhere. The lady said that they would add other flowers as fillers, so after a couple of phone calls, I agreed, They said the order would be there around 5:00, I said five was late but they had to be there by 5. She then said for sure by 6 but that they deliver until 7.
I got home at six and my wife hated the small bouquet of flowers, and why did they text her 3 times and called her one time. So the surprise was over and she was actually mad at me for spending $88.00 on a set of flowers that was an oversized corsage. I will never buy from them again. I ran out to Kroger and got a large bouquet of flowers for $30 and she loved them. Thanks Kroger!

My friend sent me flowers recently. She got a text that they delivered them but I never received them. After much back and forth between she and Avis and I and Avis they agreed to send again.

They sent with overnight UPS delivery, but they weren't picked up for a day and arrived after five days. Needless to say the flowers were very dead and very stinky. They went into the trash. This is the third time friends have sent me flowers from Avis Flowers aka 1-800-Flowers and the flowers were dead upon arrival. I would never recommend this company.

I ordered this morning at 8am for a delivery for today paid $136. I was calling all day as I got no time frame of delivery. Finally got a hold of someone to only be hung up on I called back and they said they were closed. I will never order from this florist again and I guess the delivery won't happen till tomorrow and no one will be home to except it as she will already be in the hospital. So unhappy

If i could give them a 0 i would. Absolute scammers. DO NOT BUY FROM THEM. Apparently they have changed names to Terrys flowers. BEWARE. My flowers got to my family member 3 days late and they were dead. In the process of trying to get a refund. Good luck to me.

I recently ordered flowers for a visitation and funeral and the flowers were not there. I called customer service several times and got the run around. They told me that the flowers were given to the funeral director, but I looked at all the flowers and mine were not there. I never got a resolution or my money back. Don't use this company unless you have money to throw away.

We saw the Ava's Flowers ad stating "Free delivery " so my husband and I bought (at 8:00 am today) a bouquet for our friend. The price was around $89.00. Then they asked if we wanted a card attached to it with message, we said "sure". That was another $4.00 (other flowers business give you a free card). At the end WITHOUT ANY WARNING we were charged $28.94 for a "Service fee" PLUS $10.00 of delivery fee!

What exactly that "Service fee" is? Only Ava's flowers know!

An $89.00 bouquet turned out to be $140.00!

In the evening we received delivery confirmation from Ava's Flowers. We called our friend and she said the flowers never arrived!

We will NEVER buy again from AVAS FLOWERS.

Ordered flowers for sons funeral. Adequate time for florist to fulfill order. My 3 daughters also ordered flowers. All paid for on line. On evening of viewing at funeral home, our flowers were not there as promised. Checked with funeral director who confirmed that no flowers had arrived. My daughters called Avas only to confirm our order had been received but was not able to be filled. What? No phone call or any notification from Avas. These flowers were for my son! How could they do such a thing? Yes we were given a refund a few days later but that did nothing to produce the hundreds of dollars worth of flowers that we ordered for my son!
If you are reading this, please do NOT ever order from Avas.

This florist is awful. So far my delivery is a day late and still have no update on when it will be delivered. They keep telling me I need to call to resolve but I have told them multiple times that I am deployed and do not have phone service for making calls. Besides I paid enough money to not have to call. You already have my money. Deliver my order!