Avas Flowers

My work family sent an arrangement to my sister for her husband's Celebration of life services. The date of delivery was wrong so the arrangement never made it to the service. Had to call multiple times to get corrected. Then upon arrival the arrangement was poorly put together and was tiny not many flowers or the beautiful green foliage as pictured nothing even close. It's supposed to be a standing basket and the basket is too tiny to even fit in the stand we have. Totally disappointed!

My (new) boss lost her dear husband, I contracted with Ava's for delivery of an "appropriate" arrangement, along with a very specific condolence message. Flowers delivered - NO CARD - only because a mutual friend was aware, did my boss know of my family's concern for her. Also - 1/2 of the flowers (according to my friend) were wilted. I called customer support - they negotiated a small "refund", yet I was still left embarrassed and dissatisfied.
CHOOSE SOMEONE ELSE!

This company sucks. I ordered flowers for same day delivery and they didn't get to address requested until the evening of the next day. They tried argue me down that they delivered the flowers. After digging deeper the representative said oh we did not deliver. Then the order comes and it looks nothing like what I ordered.

We ordered a medium sized plant and floral arrangement for a in-laws funeral. Arrangement received was the small size and was absolutely terrible. Went through the website to express my concerns but did not get a response. From the pictures below- the arrangement delivered- for a $24.95 fee was poor quality and nothing like the picture. Embarrassing.

Ordered flowers for Valentines Day, ordered 4 days in advance. They were never delivered, although they claim they were. Called my CC company to stop payment, the operator said, wow, you're the second call today about AVAS FLOWERS. This company is really a scam. Google should not allow it to come in so high up on the search.

This business is a scam I suggest never doing business with them what a nightmare. They are not trustworthy with their information. They stated delivery couldn't be made due to inclement weather in my area. The delivery was 1,622 miles away where weather was ok. Bill $117.59 refund was $94.59. Charged a service fee. What service? Scammer's.

I ordered flowers for my friend funeral.
It should be delivered on Monday no later than 6:30pm. It was pushed for Tuesday morning, promising that I'll receive confirmation call after delivery and my basket will be delivered before the service. The flower basket WAS NEWER DELIVERED to a funeral home. No one called. It was so big shame! I've newer had such an terrible experience in my life. Don't order flowers from that company.

I ordered flowers for my friend's birthday, half way across the country. The first problem was a $24 Service fee at checkout which increased the cost 62%! They did have a coupon for free delivery. I ordered on Friday for Monday delivery. I then received a message saying they were out of what I ordered and they gave me options to select from. I ordered new flowers which were delivered a day late. The good thing is that the flowers were fresh when delivered and my friend was pleased. My rating is generous!

I ordered flowers for my boss. Paid for the rush delivery. They then don't deliver it. But proceed to inform me that they were delivered. I spent $113.70 on flowers to be delivered and they never received them. Now I can't get my money back. Don't order from here. They are crooks. Order from somewhere else. I'm very unhappy. On top of that there is no one to talk to. It's all computerized. Such horrible business.

Ordered a 36 stem roses and carnation arrangement. My lady got less than 20 stems. 3 days not fixed

I ordered flowers for a friend's 96th birthday three weeks ago, and they were not delivered to the recipient as Ava's Flowers reported they were. I have responded to email and text messages prompting a review, and I've spoken to three different service people by phone to report the error and request a full refund and have received absolutely no acknowledgement that there was an error and they're prepared to make me whole on it. They seem prepared to keep my money — about $100 — and do nothing to fix the problem. I will never ever use this service again, and I'll spread the word far and wide.

I'm not sure that this company actually ever delivers flowers, as there are many reviews about them taking a customer's money and then never delivering or responding to inquiries. If you place an "order," you are basically just authorizing them to steal your money.

Ordered Birthday/Valentine's Day 2/14/24 flowers for my wife.
It's Friday 2/16/24. No flowers and no answers from this fake company.
This company needs to be taken out of business.

I ordered my mom's birthday flowers on Jan 9 to be delivered by the 11. On the 11th, they told me they can't deliver them until the 12 and it has to be a different bouquet. She promised me it would be as beautiful as the one I originally chose. What a joke! I tried to show photos but it will not allow them to upload. I could have bought better flowers at Walmart for $10 or less. Please don't trust this company.

Delivered flower arrangement to a front porch northern Indiana in January. Unwrapped and no door knock of phone call. Arrangement was substituted to not impressive. And flowers frozen solid. Said they would redeliver later, missed the event.

Ordered $159 spray to be delivered for a funeral. Was suppose to be delivered the day before the funeral, and never happened. When I finally got them on the phone, they apologized, said they were cancelling and refunding my order. Never received refund, and had to dispute the charge with my credit card company. Couldnt attend funeral, and wanted to give my condolences, but wasnt able to, because of poor service. Then went through a huge hassle of getting my money back. Never again!

I wish I could give negative stars in this review! 😤
From the first phone call to the last this company disappoints! I called and the rep had a very heavy accent (not his fault) but it took forever to make him understand my name, address and email. THEN the call disconnected! 😡. So I call back. Get the info across to the next rep and confirmed what I wanted and the desired colors. She assured me that while the did not have tulips this soon in the year (understood) they could achieve a 'springy' color scheme with white daisys, purple delphinium and yellow iris. I said fine. What daughter received had NONE of these colors and looked like a thanksgiving centerpiece! Very poorly arranged at that. Now the frustration of trying to reach them again…calls disconnected, manager busy and will have to call back. They finally gave me a $20 refund. I was just glad to be done wasting my time with them! Don't use Ava's flowers unless you like headaches, poor customer service and ugly arrangements!

Avas Flowers did NOT deliver my Flowers order for Valentine's Day. No text, email, call - terrible service. They also have a hidden service charge of $23. Will never use the again!

The fruit was bad I paid 130 for a basket that showed cheese n meat n fruit nothibg bad bad fruit my sister on Christmas received the basket with 8 fruit I paid large basket n received a small basket 4 of the fruit bad n this is discouraging as hell n ambarrassment to my family.I would never ever use again do not trust these screwy people at. Ava's the card even was wet from bad fruit.what a scam

Placed an expensive order on January 22 for a Valentine delivery to a very important person way early enough! Only to receive an email at 7:45 pm the evening before Valentines stating the order had been cancelled and money refunded! Why the night before? No time to make other arrangements! A very crappy way to do business! No excuses with an order placed that early in advance! Do not ever use this flower company and please don't make the same mistake i did READ THE REVIEWS ON THIS FLORIST!

I ordered some flowers, the couldn't get what I ordered so they called me said they will upgrade and 20% discount, but I wanted a certain color so they said they have that color but couldn't give discount. I agreed but it took the 2 day later and they were already late. Then barely purple and the flower they promised not in arrangement. This is second tome I used them, I won't use them again.

They charge you $24.95 for a service fee, for doing the job you hired them to do! DON'T ORDER FROM THEM, THEY ARE A RIP OFF. I've filed a complaint with the State AG to look into this practice because at no point are you informed about this fee added to your bill. You authorize 65.00 and without your knowledge they tack on the 24.95. Totally illegal. Contact your State AG and file a complaint better yet don't order from them.

Paid 90$ for a 10$ bouquet. I know better than to order something before I read the reviews. Obviously they don't care. What I ordered what I got. Flowers were old and wilting. This place needs to be shut down.