Avas FlowersReviews 664

I was running behind on Christmas gifts for out-of-town relatives. On 12/23/23 I placed an order to send flowers to a relative in Wisconsin. The website accepted my payment and confirmed my order and I thought everything was great. Seven hours later, I was told the order was canceled because they could not fulfill it. I really had to scramble to find a more credible vendor. Never again with Avas Flowers!

Ordered for Christmas for my mom. Was assured delivery would be on 24 December. Recoeved call on 23 December informing me delivery would be on 27th as well as needed to substitute flower arrangement. Buyer beware never again will I attempt to do business with this vompany.

We ordered a funeral spray for my mother's service. Got to call the day before saying it would be delivered between 4:00 and 7:00 p.m. we had requested it go to our rental house because we didn't trust it to go to the cemetery. We shouldn't have trusted anything about Ava's flowers. The flowers never came the next morning our funeral was scheduled for 10:30 I got on the phone at 9:00 reached customer service they tried to negotiate that it would still arrive it not in time or they would give us 10% discount, but we had a funeral to go to and no flowers. After 20 minutes of demanding an immediate refund we were finally given a confirmation code, refund took 3 more days. Some of the folks in our funeral party rushed to the local grocery store and bought every bouquet they could find. That is not the kind of stress that you want on the morning of your mother's funeral. It's unconscionable cruel and bad business, avoid at all costs and tell your friends.

I spent w hours ordering the right flowers. Then next day, urgent message that they didn't have those flowers, but would give me an upgrade for holiday flowers. Choose flowers, and once they delivered them, they looked like a grade school person through them in a vase. Worst arrangement and too expensive to get what I got. Never again will I order from them EVER!

This company failed 2 days in a row to deliver the flowers that I had ordered for my bed ridden mother's 83rd birthday(possibly her last). I got nothing but a run around from them and promises to deliver but they did not! 6 phone calls later and 2 escalations later still no resolution.

Flowers didn't arrive on two separate schedule dates hours spent on customer service wait time, several emails. 3 weeks after the original scheduled date the flowers arrived. Shop local!

I tried for over an hour to contact them either by email or other means to change an order. They kept redirecting me back to the original page and never was I able to get to a site that would allow me to do any changes I wanted to do. I tried my cell phone, order number, and email address. No matter what I did. They just kept sending me back to Square one. Very frustrating. I finally gave up. I almost canceled my order.

This company added a service charge after I had ordered. It is a classic bate and switch. It is impossible to reach the company. I would never use them again.

We saw the Ava's Flowers ad stating "Free delivery " so my husband and I bought (at 8:00 am today) a bouquet for our friend. The price was around $89.00. Then they asked if we wanted a card attached to it with message, we said "sure". That was another $4.00 (other flowers business give you a free card). At the end WITHOUT ANY WARNING we were charged $28.94 for a "Service fee" PLUS $10.00 of delivery fee!

What exactly that "Service fee" is? Only Ava's flowers know!

An $89.00 bouquet turned out to be $140.00!

In the evening we received delivery confirmation from Ava's Flowers. We called our friend and she said the flowers never arrived!

We will NEVER buy again from AVAS FLOWERS.

I ordered flowers for my boss. Paid for the rush delivery. They then don't deliver it. But proceed to inform me that they were delivered. I spent $113.70 on flowers to be delivered and they never received them. Now I can't get my money back. Don't order from here. They are crooks. Order from somewhere else. I'm very unhappy. On top of that there is no one to talk to. It's all computerized. Such horrible business.

They were out of what I originally ordered for my fiancé. But in place was even a better beautiful plant. Her co workers loved it and so does she! I am more satisfied with this order than any before… thanks so much!

First pic is what was ordered. Second pic is what was delivered. I believe the pics speak for themselves. I contacted CS and they refused to contact the florist and have the order redelivered. With todays technology businesses have to understand that the recipients will send pics to the sender. As you can see based on the pics - this purchase was a complete waste of $$. Ava's flowers does not fill the order themselves but sub contracts the orders to local florist and refuses to hold the sub contracted local florist accountable when they do not understand the assignment. If you are going to subcontract then stand behind your customers and be sure they are getting what they pay for.

Ordered picture number 2 received pictures number 1. After many phone calls received picture number 3! Criminals!

I ordered a specific arrangement that was online and was notified after i paid it was unavailable. That was Nov 17th and cancelled on Nov 18 and still as of Dec 6th no refund received!

Ordered flowers for a birthday, delivery was never made and they lied about making an attempt as the recipients were home all day. The phone CS was not America and couldn't really help aside from offering to make the delivery a different day. At the end I got a full refund, they are a waste of time. Don't try them

I ordered a get well bouquet for my daughter in law in December. This is what I ordered with the blue vase. And this is what I received in the pumpkin. Nothing like I views. Go somewhere else

Searching for a "local" florist to send a thank you/birthday I found Avas Flowers. On check out, there is a "service fee" that was half the cost of the floral arrangement I ordered. My sister LOVES fresh cut flowers, not so much plants... Avas delivered a plant and NOT what I ordered. Upon some research, it appears that Avas Flowers is not located in Middletown, RI but possibly in NJ (?). A replacement was requested of the arrangement that was ordered... looks like they may want to take the plant back which is fine with me but my sister may "regift" this to someone. It was requested in my complaint to Avas that they call here ASAP if they are going to deliver what was ordered and they will want the plant back. I don't have much faith that Avas Flowers will do the right thing. They will NEVER get my business again (turns out, my sister was also robbed by this company for an arrangement for a memorial service... if I had only known).

BUYER BEWARE. Do NOT order from this company. My friend finished chemo and I sent her a bouquet via Ava's Flowers as they advertise they sell flowers from "local florists" and I wanted her to receive a beautiful bouquet. I ordered for next day delivery, which did not happen but wasn't even the main issue here.

My friend asks me if I had sent her flowers via DoorDash from the supermarket (King Sooper). I said no that was not me, I ordered from a florist.

She shows me the card which is my name. They literally just DoorDashed her a grocery store bouquet of flowers. I spent 81$ to get her something really nice, and they quite literally scammed me. The bouquet was nothing like the picture, and obviously from a chain supermarket. I could have done that myself.

When I called customer service, they put me on hold and called the recipient (without telling me) she was nice and said she liked the flowers, which they used as their case for there being "clearly no issues." Please do not give this company your money.

Called to order bouquet listed on website. They immediately doubled the advertised Price then proceeded to add costly additions.