Autohance

My experience with Autohance was pretty good; the rim (Enkei J10) was fairly priced and arrived within a reasonable timeframe. I would say that the best improvement that could be made to the site would be having the option to sort by rim style or sort by lug pattern. Because while looking, I would find what I thought was the right one, click on it, and realize it was the wrong lug pattern, and I had to go back to scrolling through the various different rims and sizes jumbled together.

I ordered an item and they still have not shipped it after a week of waiting. Whenever I call, it goes straight to a voicemail if I select the option to inquire about my order. If I choose the option to place an order, someone picks up right away, but won't help with order status. I have sent repeated emails asking for status and tracking information and have only received emails back that are dodging the answer. Now I am fighting for a refund if my money and dealing with that nightmare. I wish I had ordered elsewhere.

I called customer service a few days after my order was placed but not shipped. Customer service explained the situation and stated he would take care of the issue. As promised my order was delivered shortly thereafter. No complaints. Happy with the parts and the service.

Site stated "in stock", ordered and 8 days later no communication, no tracking number, was told hands were put on it and shipping next day after waiting 8. "Next day" nothing, cancelled order day after and explained I cant wait half a month for a part, bought it local and it cost me 20 bucks more. Am i happy? 24yr member PCA porsche club, 40 yr member okc corvette club, own a wrecker service, charter member alfieri maserati owners club and board member of STAR mercedes benz owners club...think i know anybody and tell them about my experience?

We had some shipping issues through a vendor but Autohance went above and beyond to get things worked out and made sure I had good communication through the process and made everything work out in the end.

I'm always satisfied with my purchases. I have ordered twice from Autohance and never had an issue with anything. I will be purchasing more from them.

I placed an order for an AFE intake and a day later it went on sale from AFE. It was a painless process ordering and getting the price match. It was shipped in a timely manner and everything was intact.

Very good and I am very satisfactory
I can buy more with you
Very profesional

Easy to order but communication and shipping was poor. After several calls finally shipped from the manufacturer late…not sure if they sold me items the manufacturer didn't have in stock. Guys on the phone were helpful but it was a slow and bulky process to get a couple of shocks.

I saved a fortune using Autohance! Now my Tundra has an awesome Flowmaster Catback that turns heads…without being obnoxious!

First can't get anyone one phone to deal with customer service issues when I emailed to get return request I was told they would email with in 6-12 hours the instructions for return I didn't get that till 2 days later only when I emailed requesting it again then I had to pay for return shipping which must site have prepaid return shipping so customer doesn't have to pay. Not sure if I will buy from you ever again

Glad I decided to finally invest in a stage 2 intake. My package arrived untouched (no kicks) an came with all advertised hardware.

Was had to get a hold of sales had to use opt 0 to get a hold of operator. Gentleman was great and providing the info needed to complete sell with confidence

There was a special offer of 10% off purchase using code 10Moto. The code and discount were never offered in the checkout and pay webpages...

Ordered floor.matts.which look and fit great. Shipping took a little.long, otherwise had a good experience.

Had a good first time with autohance will definitely be buying again. My fx250 clutch came in with no problems at all at the discounted price than everyone else

*Product description* Does the Box/shield come with it? I looked at the product code so I hoped that it was accurate. A description to confirm it would be nice. I work sales so I usually check the code but others might not know about product codes. Before I came to this site, I was check a few others and the pictures were deceiving because the product code does not add up and only a few mentioned what was actually included and what was not.

Best price I found on the exhaust system I ordered and delivery was super quick. Got it delivered 2 days after placing the order with the free shipping method! I had a couple of questions before I placed the order and the sales rep was really nice, helpful and made sure I was ordering the correct one. Will definitely be coming back for more parts. Maybe an intake system next. If you're looking for the best prices and super fast shipping this is the place to buy from!

If exhaust comes w out shipping damage or hassle I'd know to rate your company higher than any other

I never could get the front wheels to lock on my 64 gasser with manual disc/ drum brakes. EBC yellow stuff fixed that! Autohance has best price, and quick delivery. I will order specialty brakes again, as needed

Best price; website showed item "in stock" and it was truly in stock; promptly shipped and received.

Received exactly what I was looking for in two days after paying the best price I could find. Exactly what I was looking for and already installed in less than a week from ordering.

They failed to deliver the product(brake pads) so that wasted my time. To be fair though, maybe a lot of things are currently not available because of the ongoing supply-chain back up. Where they made their mistake is by not being vigilant in making sure the product WAS obtainable before taking the customer's money. I will buy from them again because customer service was excellent. However, I WILL NEVER buy from them again if I now go to the website and see the product NOT listed "unavailable at this time". In other words, they should only sell products that they know they can get in a timely fashion. That's their responsibility! Otherwise, it's a major hassle for the customer to wait and wait for nothing.

It was easy to find the rite air intake for my car, usually it is a hard find. And very happy with the price .