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Autohance

Overview

Autohance has a rating of 4.1 stars from 2,391 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Autohance most frequently mention and best price. Autohance ranks 801st among Auto Parts sites.

service
13
value
13
shipping
13
returns
9
quality
12
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9,668 reviews
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Dustin P.
0 reviews
0 helpful votes
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I received the ordered part(s) in a decent time
September 6, 2020

I received the ordered part(s) in a decent time. After tying to install the parts with the help of a professional mechanic, we realized the parts do not go with my engine. I sent an email with pictures of my engine and said part and have not received ANY ADDITIONAL INFORMATION in regards to the wrong part/engine from the parent company.

Date of experience: September 6, 2020
mark J.
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I paid for 2 day shipping and my order was not even processed until 3 days later.

Date of experience: March 30, 2015
Florida
1 review
0 helpful votes
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Awesome pads
September 9, 2022

I never could get the front wheels to lock on my 64 gasser with manual disc/ drum brakes. EBC yellow stuff fixed that! Autohance has best price, and quick delivery. I will order specialty brakes again, as needed

Date of experience: September 9, 2022
Oklahoma
1 review
0 helpful votes
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Fail
December 12, 2023

Site stated "in stock", ordered and 8 days later no communication, no tracking number, was told hands were put on it and shipping next day after waiting 8. "Next day" nothing, cancelled order day after and explained I cant wait half a month for a part, bought it local and it cost me 20 bucks more. Am i happy? 24yr member PCA porsche club, 40 yr member okc corvette club, own a wrecker service, charter member alfieri maserati owners club and board member of STAR mercedes benz owners club...think i know anybody and tell them about my experience?

Date of experience: December 12, 2023
Washington
1 review
0 helpful votes
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Fast, no hassle, and great price!
March 23, 2023

These folks are the real deal. Price was about 15% less than most other vendors, and I didn't get a sub-par knock off product. Literally received my order 4 business days after my order and couldn't be happier! Love this company and highly recommend

Date of experience: March 23, 2023
North Carolina
1 review
0 helpful votes
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EBC Brakes
March 29, 2023

Easy online purchase, the item was shown in stock when I purchased but took two days until it was shipped out. My expectation is that when an item is in stock and the order should ship within 24 hours (at least).

Date of experience: March 29, 2023
Georgia
1 review
1 helpful vote
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Better communication
January 27, 2021

Placed my order on 1/6/21, called on 1/26/21 to check status. I understand that it would be 3-4 weeks, but why did I have to call for them to tell me that my order was on backorder til 3/1/21. Instead of the representative giving me an apology for the delay, but give me the option to wait or refund. Better communication and service.

Date of experience: January 27, 2021
New Jersey
1 review
0 helpful votes
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Web site info true as shown
May 19, 2023

Best price; website showed item "in stock" and it was truly in stock; promptly shipped and received.

Date of experience: May 19, 2023
Florida
1 review
1 helpful vote
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Great service
April 25, 2023

Had a good first time with autohance will definitely be buying again. My fx250 clutch came in with no problems at all at the discounted price than everyone else

Date of experience: April 25, 2023
Oklahoma
1 review
0 helpful votes
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2009 Ford Expedition led headlamps
May 1, 2024

Very satisfied with the headlamps and the service. Will look forward doing more business in the future….

Date of experience: May 1, 2024
Texas
1 review
0 helpful votes
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Coil Springs
July 24, 2022

Customer Service was AWESOME! My original pkg was damaged during shipping causing most of contents inside to fall out and not be delivered. I contacted AUTOHANCE customer service and they hand walked me through process of getting my issue fixed... fast! Again AWESOME customer service! Will definitely buy from AUTOHANCE again.

Date of experience: July 24, 2022
Minnesota
1 review
0 helpful votes
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Website exhaust order
March 10, 2023

Found what I was looking for, great price, easy check out. Good Order confirmation emails, fast shipping. Thank You

Date of experience: March 10, 2023
Illinois
3 reviews
1 helpful vote
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I looked on the site for a catalytic converter for my Jeep Grand Cherokee there was so many I couldn't figure it out I called them on the phone and ask them which one I should use no one asked me if my car was California or not and to be honest I didn't even know. They recommended want to me I bought it it was put on buy a local muffler shop and it was the wrong catalytic converter. They did nothing to help with this issue and I am out the money because my engine light keeps coming on. I called MagnaFlow about it and tell them the issue I was having and they knew right away and told me to go outside lift up my hood and tell me what the code was on the inside of the hood. That's when I found out my car was a California model. A regular consumer would not know if their car was a California car unless they had to do something with the catalytic converter there's no other items on my jeep that are different because it's California. This is the only company I've ever had an issue with ordering parts everybody else you call them up and they can help you find out what part you need and a lot of companies you can put your VIN number in to find the exact part. And on top of that they lied and said I never contacted anyone there.

Date of experience: December 1, 2018
Alabama
1 review
1 helpful vote
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Great Pricing
June 26, 2023

I saved a fortune using Autohance! Now my Tundra has an awesome Flowmaster Catback that turns heads…without being obnoxious!

Date of experience: June 26, 2023
New York
1 review
0 helpful votes
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Great price and great service!
July 24, 2023

Best price I could fine on Flowmaster mufflers. Received quickly. Will defiantly buy from them again.

Date of experience: July 24, 2023
Chris L.
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Autohance met my every expectation
January 24, 2017

Autohance met my every expectation. The equipment purchased arrived very quickly (3 days) and in perfect condition. I would recommend this site to anyone looking to upgrade or replace anything on their vehicle.

Date of experience: January 24, 2017
Mihail D.
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Was a pleasure talking to customer service to help me decide on the right application and fit. Very knowledgeable. Really like the selection of performance parts. Already told others about this site. Awesome price and fast delivery. Will be back... thank you.

Date of experience: May 13, 2018
marcel F.
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Order came fairly quick and all parts fit also worked properly.
Wish that customer service would answer phone calls but email was about half a day delay on replies.
Because great prices and prompt shipping i would still highly recommend to shop here.

Date of experience: April 30, 2018
Gary S.
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Easy to use on-line ordering, and finding products that fit my vehicle. Good prices. Appreciate the promo discount codes too. Haven't installed the new exhaust system yet. I opened the box an it appears it is all there. For certain, Autohance has done its job very well.

Date of experience: December 29, 2019
Brandon D.
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Everything is straight forward hope for good parts.
Being rotors I didn't expect speedy delivery but they got here fast with no damage.
Already installed the front pads and rotors. Work well so far even in the rain.

Date of experience: May 1, 2019