My order was delivered complete and about 2 weeks ahead of the estimated delivery date. I was very impressed
Great price great service. This was a return purchase and I will head back to AutoEQ for future purchases
So far so good, comment more when I get product
Perfect experience! Would buy again from this retailer
I was dissapointed first with the delivery. I still had not received my orderafter five days, or confirmation of the order shipping. After emailing I was told my order would go out that same day and I would receive a tracking number that day. I waited another day, but still no tracking number I emailed again and this time received a response stating they now needed confirmation of two different mats and asked me to identify the picture they had emailed me and respond back. I did. I was however confused as I originally gave them my year, model and make of my vehicle. The order then shipped the next day. Upon receipt of the order I installed these mats in my wife's new Jeep Cherokee. The front mats were great and fit perfectly. The rear mats fit okay in the wheel wells, but the overlap for the transmission tunnel fit poorly and fit loose. The rear cargo mat is a poor fit, and the fins at the end of the mat at the end of the hatch are too long and interfere with the door closing. To rectify this I have to squish the cargo mat up against the seats. Something that should not happen in fitment if laser measured as advertised.It would have been nice to have a contact phone number to call, and not just have to communicate through email.
Got a great deal just after new years had a sale going on saved on my cover and free delivery was happy with it all
Just ordered. Waiting for my product. Will update upon delivery.
Finally got it: 10 days lead time instead of 2-3!
Product matches my order.
Thanks
Very disorganized sales
Don't seem to know what they have in stock(running boards)
Good prices on interior matts and moulded mud flaps
Reasonably decent delivery time
Easy site to find what I needed...easy to view the options and compare...will definitely shop here again.
Easy website and great products, price, and delivery time. Look forward to putting the rain guards on
Easy search and lots of options to choose from. Great price. Looking forward to receiving the product.
Easy to navigate the site. Great shopping in Canada and finding what I need without going to US sites and paying ridiculous brokerage fees
Delivery was super fast, the price was 50% cheaper than buying locally for the same product. Great quality products and very user friendly website.
Had a question: Dannie responded so fast and clear it made me feel comfortable to order from you. Thanks. Update: received and installed. Very good.
The biggest factor for me is the fact that you are in Canada.I like to support local businesses. I hope these will fit my 2019 Toyota Tundra Crewmax.
I have received my cover in one piece but was unaware that some cutting adjustments were required for the plastic bedliner of my Ram truck.
Your website and specifically the ordering process was "glichy" I had to reprocess my purchase a number of times to get it right
Navigation of website is not user friendly. Need to add more recent pics of cars and deat covers on them.
Easy to navigate and find what I'm shopping for. Though side by side pics of Clazzio seat colour options/materials needed.
The packaging of one of your products kits was improper. I do believe u have corrected the issue. New kit is coming again.
Products were great, lots of options. Price was good as well. Delivery was fast, overall great experience and will return for future purchases.
Overview
The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members