Good prices and website pretty easy to navigate extremely fast delivery. Only issue is I was shipped 2 wrong brackets for my running boards but that's on Westin not AutoEQ
Good response time, but never got information back when I asked a question on an open box discounted item which I ordered so not to happy with that!
I spent an hour looking for this specific Jeep part and once I hit your site it only took 3 minutes to complete the purchase - nice change!
Great prices, easy to navigate web site for searching products. Placed the order on a Friday and received the following Tuesday. Speedy delivery!
I knew I'd like the product as I had bought it before. Buying from AutoEQ was smooth and efficient. Would buy here again.
Was not able to take advantage of sale on two items at same time, have to order separately which seems silly...
I've ordered from auto eq before and been very satisfied.
However,they don't have everything i want so i had to compromise.
Your customer service was extremely helpful and assisted in providing more product information when asked. Thank you for all your assistance
Brand new product with all the parts and pieces. Better than going to a dealer and spending an extra 400-600 bucks
Product is being installed today, so will know better once its installed.
But my overall experience with auto.ca was very positive
Still Awaiting for information how to return because it was wrong item. I have ordered another item. From you as well
Autoeq.ca had the best price and the delivery time was excellent. Very well satisfied overall. I would recommend Autoeq. To anyone
Customer service, price was great. Only thing to improve would have been Purolator not delivering due to the item being heavy.
Very easy to use. Will buy from your website again in the future for sure, very happy with product looks amazing.
Would help if you upgraded your website with available and or out of stock items
But otherwise I really like your business practices/services
I would Definitely recommend you to my friends
Pleasure to deal with. Product arrived quickly. Price was much lower than auto dealer that was selling the same item.
So far so good - can't wait to see the product. Running boards arrived in a timely manner and as advertised.
The only problem was that your site was frozen yesterday - probably too busy. It took me 2 tries to order
1 to 3 day shipping. That's why I ordered from your site. Took 3 extra days. Otherwise nice website.
Saved six hundred dollars by ordering online and installing myself over purchasing from local supplier and having them install.
Overview
The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members