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AuthenticateFirst

How would you rate AuthenticateFirst?
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Kentucky
1 review
10 helpful votes
Follow Laurie M.
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I am a repeat customer of AF. I have used them to authenticate items not only for personal use, but items I have purchased to resell. These items have also been authenticated by an additional party on the buying platform I use. I 100% trust them! Low prices, quick turn around and easy submission of pics for authentication. I will keep coming back for any luxury products I purchase! Thank you Authenticate First!

Date of experience: October 13, 2019
California
2 reviews
0 helpful votes
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Trusted Company
September 5, 2019

I have used the services of Authenticate First twice. They correctly identified the first item as counterfeit and the second item as authentic. Their turnaround time is fast and their prices are fair. Having a certificate of authenticity is necessary for resale these days. I will use them in the future for all questionable luxury items I am considering purchasing. Highly recommend this company to anyone who is worried about purchasing counterfeit items.

Date of experience: September 5, 2019
Italy
1 review
0 helpful votes
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I'm a fan of Chanel bags, but the risk of cheating is high if I buy a product outside official stores. I wanted to try this service and I am extremely happy with the result. Excellent communication and professionalism. I will use this service again. Thank you!

Date of experience: May 22, 2019
Utah
1 review
12 helpful votes
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These guys are the best. I have only been using them for the past month, but I can not tell you how much money they have saved me by making sure that all my products are authentic and that my customers are getting what they pay for.

Date of experience: April 3, 2020
G N. AuthenticateFirst Rep
over a year old

Many thanks for the kind words! We love clients like you <3

California
1 review
1 helpful vote
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I have now used AuthenticateFirst twice and both times the service was impeccable, fast, professional. I believe it's worth having the peace of mind that the COA gives for just a small fee, especially when you invest in a beautiful but pricey bag.
I recommend AuthenticateFirst and will be using it again.

Date of experience: March 26, 2019
North Carolina
1 review
0 helpful votes
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Fast and Reliable!
March 30, 2021

Love Authenticate First! They are fast and reliable for authenticating designer pieces. I have used them multiple times. Great to have peace of mind when selling online. I love that they offer different levels of services and you can add on items after the initial purchase. Customer service is great too they are quick to respond and professional!

Date of experience: March 29, 2021
Australia
1 review
0 helpful votes
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Peace of mind
January 1, 2019

Using the services of Authenticate First gives me the peace of mind to buy, sell and own that something special. I have used the service a few times now and find them friendly, professional with an amazingly quick turnaround. I will continue to use their services.

Date of experience: January 1, 2019
Oregon
1 review
0 helpful votes
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Fast and thorough!
March 30, 2021

I've had Authenticate First review several bags for me, and have had quick turnaround times, and found them to be great to work with, responsive, and provide accurate results! So grateful for their service!

Date of experience: March 29, 2021
Wisconsin
1 review
0 helpful votes
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Would highly recommend!
November 6, 2018

Very professional and super fast results for a great price! Would highly recommend! Wasn't sure if they'd be able to authenticate my vintage Louis Vuitton because it didn't have a date code, but that was no problem!

Date of experience: November 4, 2018
Angela R.
North Carolina
3 reviews
11 helpful votes
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I've had 8 pairs of CHANEL earring authenticated by Authenticate First.5 counterfeit 3 real.It is a lot of money yo spend on these earrings as an investment.I do not mind spending that extra money to get a real evaluation. Though disappointed at the fakes with this service I am able to get my money back and move forward.They will always be my reliable Authenticator Service

Date of experience: April 7, 2020
G N. AuthenticateFirst Rep
over a year old

Thank you so much for your kind review and for your trust in Authenticate First!

Finland
1 review
1 helpful vote
Follow Sari H.
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I have used A1st several times with my LV purses. I have always received the best service. They only give their statement after very close examination, they do not hesitate to ask for more pictures if needed. That tells me, they are just not guessing, but really examine the items in question. I can truly recommend them and I surely will be a returning customer.

Date of experience: August 29, 2018
Australia
1 review
2 helpful votes
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Poor website, no email updates to notify you there are awaiting a response from you. Took too long for the price of $45. I've found cheaper options for $25 that responded the same day and were very friendly. Wouldn't recommend.

Date of experience: March 26, 2021
G N. AuthenticateFirst Rep
over a year old

HI Jada - upon review of your order we wanted to address your issues. We emailed you 5 days before we received a response from you. Please check your SPAM folder, as our email may have ended up there. Our system sends an automated email, we do let you know we are waiting on a response. Next - Your order totaled $30, not $45. We regret we did not live up to your expectations but hope we have addressed the issues you had.

Florida
2 reviews
31 helpful votes
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Scam!
October 21, 2015

http://thedirty.com/gossip/montreal/authenticate-first-fraud-company/

I found the review above when I was looking for info on authenticatefirst.com. Boy are they right! This site is just 2 women from Indiana who threw together a website and make money on bogus reviews! They actually made $69,000 last year, their first year of business! I want to say "fake" or "real" and print out a certificate for $$$. What a joke! They have no clue what they are talking about. They were wrong about my Louis Vuitton and someone paid good money for their "expertise". Oh yeah, about that... where is their resume? What makes them experts? Yeah, nothing. They are just new scam artists. Buyer beware!

Date of experience: October 21, 2015
G N. AuthenticateFirst Rep
over a year old

You are very misguided about Authenticate First, who they are as a company and their authenticators. While 1 of the Founders resides in Indiana, everything else you stated is far from the truth. Our authentication team consists of many authenticators, who reside world wide. Each authenticator has many years of experience in buying, selling and authenticating. Each authenticator also has professional experience in the brand they authenticate. Many of our authenticators work for other authentication companies, well known websites (on their authentication team) as well as volunteer their services on social media sites, such as the Purse Forum. Our clientele includes many well known and reputable websites and consignment shops worldwide. I'm sorry if your agenda was declared fake, but you are more than welcome to get a 2nd opinion.

The review on "The Dirty" was written by a known scam artist, who we exposed for selling fakes. He also altered our authentication letters in order to sell his fakes. He's been sued so many times, he had to close his shops and re-brand under a different name. Again, a very misguided internet post that is far from the truth.

As for financial information, this is not public or known to anyone outside of the founders, so we ask that you stop putting falsified information on social media, as that is slanderous. If you have any questions, you are welcome to contact us directly. Please note: you were not the client in this case and we maintain client confidentiality and cannot discuss our authentication w/anyone except the original client. Thank you for your understanding.

Pennsylvania
1 review
1 helpful vote
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I am very happy with Authenticate First and their services.
They have helped me with three different luxury items over the past two years and saved me a lot of issues with anxiety over the authenticity of my items.
I hope they stay in business forever!
They have prompt and courteous service and answer all questions by email within the day,
Whether or not they have been "paid"
For a service... that is the hallmark of a great company.

Date of experience: January 4, 2019
Texas
1 review
2 helpful votes
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I wasn't going to post anything publicly because I hate going online and saying anything, but this was truly a very childish encounter I had and I have been ignored a lot when I have asked to talk to someone higher up

+9
Date of experience: March 18, 2022
G N. AuthenticateFirst Rep
over a year old

Customer was rude and refused to believe her 2 fake Chinese made Louis Vuitton are fake. We did all we could but she would not accept it and demanded a refund for no reason.

Rhode Island
1 review
22 helpful votes
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Fast turnaround!
May 4, 2020

Their website has improved drastically. For the better! However, still the same grade A+ quality service! They really take the time to review each and every little detail and if something isn't clear enough, they'll ask you for more photos. I had my LV SLG authenticated as I bought it pre-loved and they've given me piece of mind. ALSO, they are the most affordable online authentication service I could find. You really can't beat it for $15 and another $10 for paperwork!

Date of experience: May 4, 2020
G N. AuthenticateFirst Rep
over a year old

Thank you so much for the review! We truly appreciate you taking the time out of your busy schedule. We look forward to working with you again!

Georgia
2 reviews
5 helpful votes
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Name: ReplayFashions

I have used Authenticate First on more than one occasion and have always been very satisfied with them. My most recent experience resulted in extremely fast and efficient service! Reasonably priced. Confirmed my opinion of the item to be authenticated. Very satisfied and will definitely use again!

Date of experience: August 15, 2018
Greece
1 review
0 helpful votes
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Excellent service
March 30, 2021

I've authenticated various brands with them, they are excellent and fast. They saved me a lot of money recently when I inadvertently bought the best replica I've ever seen (it was a duplicate to the authentics in my existing collection, I would have NEVER picked up on it). I upgraded to their official authentication document and PayPal closed the case in two days' time. I was so relieved.

Date of experience: March 29, 2021
Rhode Island
1 review
0 helpful votes
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Well worth the investment to authenticate a bag that we wanted to sell, but were not 100% sure of its authenticity. There are so many good fakes out there, it is reassuring to have a partner we can turn to in order to authenticate our bags for sale. Plus, it is a second pair of eyes in our authentication process, which adds value to our customers as well.

Date of experience: August 12, 2019
Washington
1 review
1 helpful vote
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I have hired Authenticate First to confirm the validity of a few bags including Hermès Birkin and Louis Vuitton. They are very good, provide details and confirm whether the item is authentic or not.

The company also enable a expedited service which for me, was extremely helpful. I highly recommend this company and I will continue to hire them for my authentication questions.

Date of experience: August 22, 2018

Overview

AuthenticateFirst has a rating of 2.7 stars from 215 reviews, indicating that most customers are generally dissatisfied with their purchases. AuthenticateFirst ranks 54th among Business sites.

service
68
value
67
shipping
30
returns
26
quality
53
+40