Costway Reviews Summary
The company demonstrates a mixed reputation among customers, with notable strengths in product quality and ease of online shopping. Many customers appreciate the affordability and functionality of items, alongside prompt delivery and a generally smooth purchasing process. However, significant concerns arise regarding customer service, particularly in the areas of support for product issues and difficulty in reaching representatives for order cancellations or replacements. A recurring theme is the frustration with self-service solutions provided for repairs, leading to dissatisfaction. Overall, while product satisfaction is evident, the customer service experience requires substantial improvement.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The ordering process was easy and the product arrived quickly and I was well informed with the delivery too. The product is good quality and good value for what I paid for. It's my first time buying from Costway and I'm very happy with it.
Delivery wa so quick and instructions were easy. Even got spare parts.
Don't know how it happened but my order went through twice. Got a real surprise when double everything turned up. I contacted Costway straightaway and followed the instructions to return half the items. Miya was very helpful. Would've been better if there had been a telephone number to ring. I am very happy with the kitchen cart and side tables - they're exactly as described.
Excellent service. Extremely helpful. Would buy from again. Great products at great prices. Very honest.
Very easy online purchase. Accurate and informative description.
Arrived on time. Happy with the purchased. The shelf is very sturdy and good quality
My order was processed and delivered very quickly. Order process was easy. Thankyou
It was good well informed & order was what we expected
Easy to order from site and arrived as predicted. The item was packaged well however product did have a defect in slates several were bowed in.
I did keep product as is as too difficult to return and as at end defect not visible where I use it.
Extremely quick delivery. Cheap item and great experience. Would buy again!
Fast & efficient deliver. Very good tracking service.
Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
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Kind regards,
Costway inc.
Fast delivery and product good quality and perfect for our travel requirements.
Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
Product exactly as described, postage was fast, mesh easy to work with and effective for keeping my pup safe on the decking, thanks Costway, would buy again :)
Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
Impress with shopping on line and the service had some follow up questions as delivery was to a holiday address. All question were answered in a promotional manner
Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
Very pleased with the golf bag and even more impressed with the quick delivery...thank you
Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
Easy site to travel through
Quick delivery! Not assembled yet!
Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
Excellent service fast response when emailed. Delivery was quick
Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
Easy to shop, ordered one day, received within days, great product.
Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
Fast and easy shopping.Lowest prices
Great service.good quality products
Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
From the business
Costway believes every home is versatile -- with multi-style possibilities. We embrace reinvention with the philosophy of going beyond the furniture itself. To delight our home lovers with not only space refreshing but life blooming.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.