AT&T

I called earlier in the day to get a business line. The guy I spoke with was in India or someplace. Yet his name was Josh.
He said he would have to have my account approved by his supervisor. It would take 30 minutes and he would call me back.
Well 3 hours went by. They didn't.
I called them back and I've been. On hold going on three hours. I gave them personal info but I don't want there service now. Just was seeing how long they would keep me waiting.

I've moved 10 times in the last 6 years. The thing on my list of to do things is contact ATT, you get transferred to someone who barely speaks our language, then you get transferred. It's a nightmare process ( beyond terrible) the personal show and do what's needed ( leave things behind) and leave. I'm doing my best to go to streaming only and leave ATT along with switching I phone service! They stink

Worst decision you will ever make in your life. Quitting alcohol & drugs & sex would be less torture than being apart of the AT &T "family". Joining a cult - signing your soul away- & giving away one of your own limbs would be less painful. Yes IT IS that bad & yes I'm a real person. My friends call me M.

We have two No Solicitors signs. Yet, that didn't stop the young man from knocking on our door. I told him he had nothing to tell me and get off my property. He was obviously trained to ignore our signs and break the no trespassing law. I've never been a fan of AT&T. Today didn't change my mind.

When trading in a phone make sure to record it. This company loves to charge you for the old phone you traded in then act like they didn't receive it. So then they can charge you the cost of that phone. At&t are scumbags acting like they are a professional business. I have more screenshots than this but it has gone on for days contacting them trying to get is resolved. Even said fine at one point told them if they send me my old phone back I'll pay for it too. But I'm not paying for a phone I don't have at all.

Since I signed a contract with ATT the journey with this company is a nightmare…. I have to fight every 3 months over bills that are way too high. They lied about everything and want your money. I wish I could give this company 0 stars but I had to gave them one. One too much. Don't make the same mistake!

This company is a joke. They don't care about their customers, they have people working in the middle east that promise you stuff over the phone and then they don't want to honor it. In my case this person promised a $20 discount for bundling 2 services, and it took them 3 -4 months to bundle the services, and after that when i called to get my discount, they said the dont offer the discount anymore. I asked them to go back and listen to the recorded conversation, and they said they conversations stay on their system for only 30 days, are you kidding me? Bunch of incompetent people and im just waiting for the phones contract to end so i can leave this stupid company. Be careful with this company, run away!

Went into my Costco and one of the crooks said they could get me a new phone and lower my bill.

I went for it and had to drop off my old phone to USPS. 4 months later they charged me $200+ for a non returned device fee and my bill has gone up to almost $120/mo for 1 line. They don't insure the returns so I found out USPS lost/stole my package and now I'm screwed.

Beware of this shady company and their greasy salespeople. I'll be switching to tmobile.

AT&T popped a hole in the screen of one of my crawl space vents rather than going through the wall. I can no longer close my vent due to the fiber optic cable blocking it. This is a problem in the winter. They want to charge me $150 to fix their faulty installation because 90 days have passed. They refuse to fix their poor workmanship at no charge.

AT&T is pushing me away after many years today. Tech support that lies and managers through phone and chat platforms that are unwilling to help. They would prefer to push customers away rather than offer customer care or value! A truly horrible company failing in every way possible!

I have audio video record from my door camera for at&t man he cam to my home and give me offers and i have signed up and the over charge every month when i call the customer service in usa she told me go find that guy he came to your home let him pay for your internet and she hang up the line

AT&T It is not a good company to have phone plans through. Gave you $5 and now the next month. They want to raise your bill 99 cents more After having my phone off for pretty much all day losing a few grain Unacceptable I will never buy devices or anything from AT&T Looking for a new server now.

Ordered a SIM card to use with my own phone, it was supposed to arrive overnight, didn't arrive for 6 days. I cancelled the account on the 5th day, before I got the SIM card. They are still sending a bill and threatening to send it to collections if I don't pay. At sign-up, they state that the account is active upon activation of the SIM card. The email is automated so it rejects replies. I called the phone number in the email, was transferred 3 times, there is no account associated with my name or SS#.

If everyone would just cancel their service and go to other providers we could really put them out our business. I was a customer for 9 years and after I changed services and paid off my phones they still didn't unlock them for me to use with another provider. I have upgraded and paid for 4 phones and they are all locked.

I have been trying to cancel my dead mother in laws account for the past 3 months. I do not have the phone or password. I been assured each time I have called in that it would be taken care of in 7 to 10 days because of this. I got a new bill this month conveniently changed to my husband name ( not requested) with the overdue charges. Still being told by ATT that their is nothing they can due. Funny they were able to go in and change the name on the account? Terrible service! Hopefully I get this taken care of and never have to deal with them again.

Issue began at point of sale at Walmart OSL. They have also been unavailable to assist. I am left with a large bill and no service. AT & T has been my only provider and I am switching after this mess. Will be contacting Attorney General. Staff are friendly but have not resolved the billing error.