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Asurion

Overview

Asurion has a rating of 4.7 stars from 11,764 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone and next day. Asurion ranks 2nd among Tech Support sites.

service
1,176
value
1,106
shipping
773
returns
765
quality
1,011
This company responds to reviews on average within 2 days
+228
How would you rate Asurion?
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Missouri
1 review
0 helpful votes
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Broken screen
January 15, 2025

Casey does an amazing and quick job. Very friendly and knowledgeable. He deserves a raise or promotion.

Date of experience: January 15, 2025
South Carolina
1 review
0 helpful votes
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Excellent phone repair services.
February 1, 2025

Kara from Asurion came to my place and fix the phone in less than the time she said she supposed to spend. Very professional and reliable service.

Date of experience: February 1, 2025
New York
1 review
0 helpful votes
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Screen replacement
March 4, 2025

They came to my home and repaired my screen it was fast and very convenient

Date of experience: March 4, 2025
California
1 review
0 helpful votes
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Cracked phone
April 13, 2025

Called AT&T, they filled out a work order for me, I brought it into the AT&T store, and my phone was fixed within 2 hours. Very helpful and satisfied

Date of experience: April 13, 2025
Illinois
1 review
0 helpful votes
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Broken screen
March 28, 2025

Everything was a quite and easy experience. Staff was amazing

Date of experience: March 28, 2025
Georgia
1 review
0 helpful votes
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Keep up the great service!
February 27, 2025

My tech was on-time, detailed, and quick. He was very professional and fixed my phone really fast.

Date of experience: February 27, 2025
Louisiana
1 review
0 helpful votes
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Broken Phone Repair
March 31, 2025

Sam was on time and courteous and he resolved my issue fast like he said he would!

Date of experience: March 31, 2025
New York
1 review
0 helpful votes
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Best I've ever experienced
February 11, 2025

Good no worries no problem I would most definitely recommend

Date of experience: February 11, 2025
North Carolina
1 review
0 helpful votes
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Want the best service? Here it is!
January 15, 2025

Arrived an hour early, was willing to wait till i got home and completed the task in about 10min
Very nice and trusting.

Date of experience: January 15, 2025
Colorado
1 review
0 helpful votes
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Fast service
February 21, 2025

The Tech was on time, and very courteous. The repair was fast and complete, no hassle.

Date of experience: February 20, 2025
South Carolina
1 review
0 helpful votes
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Very Efficient
March 6, 2025

I was extremely pleased with my experience. My phone was quickly fixed with no hassle to me.

Date of experience: March 4, 2025
Massachusetts
1 review
0 helpful votes
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AWESOME SERVICE
February 18, 2025

The agent was very patient and helpful and explained everything very throughly.

Date of experience: February 18, 2025
Arizona
1 review
0 helpful votes
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Excellent service and very satisfied.
January 21, 2025

The customer service was friendly and very tactful get another phone quickly. I received my new phone the next day. Thanks /

Date of experience: January 21, 2025
North Carolina
1 review
0 helpful votes
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Great personal services
February 25, 2025

Great personal service and very good customer service.

Date of experience: February 25, 2025
New Jersey
1 review
0 helpful votes
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100% recommend
February 12, 2025

Very smooth and quick. Definitely recommend. Thank you, thank you!

Date of experience: February 12, 2025
Texas
1 review
0 helpful votes
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No fuss streamlined service.
February 18, 2025

No hassle and really convenient. Excellent service!

Date of experience: February 18, 2025
Colorado
1 review
0 helpful votes
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Customer Service & Fawless Experience
February 17, 2025

This was easy, simple, fast and I appreciate the customer service received.

Date of experience: February 17, 2025
Mississippi
1 review
0 helpful votes
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Exceeded my expectations!
February 20, 2025

Service technician was very helpful, prompt and knowledgeable.

Date of experience: February 20, 2025
Texas
1 review
0 helpful votes
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Broken iPhone screen!
February 22, 2025

It was very easy to do a claim! Great customer service!

Date of experience: February 22, 2025
Washington
1 review
0 helpful votes
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Fantastic
February 15, 2025

The tech is very fast and knowledgeable! Was a great experience

Date of experience: February 15, 2025