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Asurion

Overview

Asurion has a rating of 4.7 stars from 11,762 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone and next day. Asurion ranks 2nd among Tech Support sites.

service
1,176
value
1,106
shipping
773
returns
765
quality
1,011
This company responds to reviews on average within 2 days
+228
How would you rate Asurion?
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North Carolina
1 review
0 helpful votes
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Woopie
November 17, 2022

Overall great insurance investment on electronic in the home

Date of experience: November 17, 2022
Alabama
1 review
0 helpful votes
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Too awesome
November 15, 2022

Too awesome it was not hard at all to make my claim

Date of experience: November 15, 2022
California
1 review
0 helpful votes
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Highly recommended.
September 23, 2023

You will get your expectations with Asurion. Highly recommended

Date of experience: September 23, 2023
Canada
1 review
0 helpful votes
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Very good services
December 17, 2022

It's very easy to make a claim and they provide quite quick services.

Date of experience: December 17, 2022
Oregon
1 review
0 helpful votes
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Banging fridge
December 16, 2022

Michael was awesome. Got the job done quickly! Respectful and friendly.

Date of experience: December 16, 2022
North Carolina
1 review
0 helpful votes
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Awesome service
October 19, 2022

This was the easiest claim I've ever done. I love cricket wireless

Date of experience: October 19, 2022
Texas
1 review
0 helpful votes
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Thank you too the last person I talked too!
December 17, 2022

She took care of business like a boss y'all! Tell her "thank you" for me please!

Date of experience: December 17, 2022
Nevada
1 review
0 helpful votes
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Easy Claims
October 23, 2022

Easiest claim system ever to file. Better than calling in.

Date of experience: October 23, 2022
Tennessee
1 review
0 helpful votes
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Phone return
October 21, 2022

My agent was the best,! Explained everything real good

Date of experience: October 21, 2022
Kentucky
1 review
0 helpful votes
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Extremely helpful
October 19, 2022

They completely fixed my issue in less than 10 min

Date of experience: October 19, 2022
Texas
1 review
0 helpful votes
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Amazing
October 21, 2022

Asurion made it so easy for me to make my claim thank you!

Date of experience: October 21, 2022
Texas
1 review
0 helpful votes
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Speed.
December 6, 2022

The complete cycle from shipping to you and return was one week. Outstanding.

Date of experience: December 6, 2022
Tennessee
1 review
0 helpful votes
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Good I guess
October 20, 2022

Good I guess deductible sucks! Better then spending another $1200 on a phone

Date of experience: October 20, 2022
Florida
1 review
0 helpful votes
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Good service
December 6, 2022

Was quick and easy. Wish I could have done with out doing the survey.

Date of experience: December 6, 2022
Pennsylvania
1 review
0 helpful votes
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Screen
December 3, 2022

Very helpful was easy to navigate. Will definitely use this again in the future.

Date of experience: December 3, 2022
California
1 review
0 helpful votes
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Toviana was great
December 3, 2022

She was very helpful and friendly, would give 6 stars if possible

Date of experience: December 3, 2022
Florida
1 review
0 helpful votes
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Cracked screen
December 3, 2022

Great experience, ver easy to navigate through in getting my claim filed

Date of experience: December 3, 2022
Florida
1 review
0 helpful votes
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Awesome Customer Service Rep
August 25, 2023

Awesome customer service rep reassured me of smooth activation and phone transfer very happy

Date of experience: August 25, 2023
Wyoming
1 review
0 helpful votes
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Great
November 30, 2022

Quick easy and simple. If I get the replacement in a timely manner it will be great

Date of experience: November 30, 2022
South Dakota
2 reviews
0 helpful votes
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Awesome help
October 20, 2022

Was so easily worked out with Jessica's help! A very wonderful gal! Yah!

Date of experience: October 20, 2022