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Asurion

Overview

Asurion has a rating of 4.7 stars from 11,762 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone and next day. Asurion ranks 2nd among Tech Support sites.

service
1,176
value
1,106
shipping
773
returns
765
quality
1,011
This company responds to reviews on average within 2 days
+228
How would you rate Asurion?
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Mississippi
1 review
0 helpful votes
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I broke my phone, and Asurion fixed it!
July 6, 2023

Great customer service! Fast and efficient! Looks like a brand new phone.

Date of experience: July 6, 2023
Arizona
1 review
0 helpful votes
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Lost phone
October 1, 2022

Very easy. Always Verizon availability works for my family y

Date of experience: October 1, 2022
California
1 review
0 helpful votes
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AT&T EVER FOREVER
October 1, 2022

They always very helpful thanks guys. 5 stars my number 1 phone companies I really appreciate

Date of experience: October 1, 2022
Florida
1 review
0 helpful votes
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Warranty
October 1, 2022

Very easy to get dropped phone replacement. We had roof problems from hurricane

Date of experience: October 1, 2022
New York
1 review
0 helpful votes
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Great brand
September 19, 2022

I love the way they are quick to problem solve! Very fast and efficient

Date of experience: September 19, 2022
California
1 review
0 helpful votes
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………………..
November 19, 2022

Everything went perfect no complaints on my end…………………..

Date of experience: November 19, 2022
Florida
1 review
0 helpful votes
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Phone done
October 7, 2023

I missed my original appointment, Blair went the extra step to get me up and running again! SHE IS ABSOLUTELY EXCELLENT!

Date of experience: October 7, 2023
Louisiana
1 review
0 helpful votes
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Service
October 9, 2023

Excellent service and so nice to answer my questions!

Date of experience: October 9, 2023
Tennessee
1 review
0 helpful votes
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Awesome
November 19, 2022

Easy process thanks for the great experience hope I never do this to my phone again

Date of experience: November 19, 2022
Florida
1 review
0 helpful votes
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Easy peasy screen repair
July 7, 2023

Easy to set-up, great people at the shop, done in no-time. A+. Would recommend.

Date of experience: July 7, 2023
Georgia
1 review
0 helpful votes
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Great servise
February 6, 2023

My watch was back and working in less than 7 days.

Date of experience: February 6, 2023
Alabama
1 review
0 helpful votes
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Great job marrissa
November 18, 2022

Great service to get my new phone up and running, thanks so much!

Date of experience: November 18, 2022
Texas
1 review
0 helpful votes
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Spectacular
April 13, 2023

Technician at store really an expert on customer service, fixing phones and explaining procedures

Date of experience: April 13, 2023
California
1 review
0 helpful votes
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Customer Service
December 21, 2022

Great service! Provided all the information I needed

Date of experience: December 21, 2022
Arkansas
1 review
0 helpful votes
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Excellent service
November 18, 2022

Michael was so great! I would recommend him every time

Date of experience: November 18, 2022
Texas
1 review
0 helpful votes
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Fast service
November 18, 2022

Great service took less then a second everything resolved

Date of experience: November 18, 2022
New Jersey
1 review
0 helpful votes
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Valentino was very patient and helpful
December 26, 2022

Had text message issues after data transfer. Now resolved

Date of experience: December 26, 2022
New Mexico
1 review
0 helpful votes
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Flawless
June 18, 2023

Great experience with work completed to my satisfaction.

Date of experience: June 18, 2023
Washington
1 review
0 helpful votes
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Very good.
November 18, 2022

The information was where I could understand it. Very good experience.

Date of experience: November 18, 2022
Illinois
1 review
0 helpful votes
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Great Experience
November 17, 2022

Chatting was easy to get our phone issue resolved.

Date of experience: November 17, 2022