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Asurion

Overview

Asurion has a rating of 4.7 stars from 11,762 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone and next day. Asurion ranks 2nd among Tech Support sites.

service
1,176
value
1,106
shipping
773
returns
765
quality
1,011
This company responds to reviews on average within 2 days
+228
How would you rate Asurion?
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South Carolina
1 review
0 helpful votes
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Good experience
December 26, 2022

I will be buying equipment from Quill in the future because of my good experience with Asurion.

Date of experience: December 26, 2022
New Jersey
1 review
0 helpful votes
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Asurion Protection Plan
December 10, 2022

Easy, affordable and received my refund without any issues.

Date of experience: December 10, 2022
Texas
1 review
0 helpful votes
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Quick service
October 22, 2022

A few questions but pretty much 1 main question, what happened to the toy

Date of experience: October 22, 2022
VI
1 review
0 helpful votes
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Setting up replacement phone
October 21, 2022

Great experience Made it easy to get my new phone set up

Date of experience: October 21, 2022
Texas
1 review
0 helpful votes
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Replace iphone
December 5, 2022

Simple. Fast
Definitely better than having to replace in full@$1650
Thank you at&t and Asurion!

Date of experience: December 5, 2022
New Jersey
1 review
0 helpful votes
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Thank you
October 22, 2022

He give me a short answer but very clear instructions to follow up

Date of experience: October 22, 2022
California
1 review
0 helpful votes
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Excellent
October 21, 2022

I'm every satisfied with the service they are doing right by me

Date of experience: October 21, 2022
New Jersey
1 review
0 helpful votes
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Screen repair
August 20, 2023

I needed to get my cracked screen fixed. The process was easy and effortless.

Date of experience: August 20, 2023
Georgia
1 review
0 helpful votes
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Fast and easy.
November 28, 2022

Easy access, friendly tech, very professional. I got my device activated in no time at all. Thanks!

Date of experience: November 28, 2022
Arizona
1 review
0 helpful votes
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Great service
October 21, 2022

Very satisfactory with claim form
and questions not complicated

Date of experience: October 21, 2022
Texas
1 review
0 helpful votes
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Very nice replacement devices
July 8, 2023

I love these refurbished devices they literally look brand new

Date of experience: July 8, 2023
Nevada
1 review
0 helpful votes
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Quick and easy
May 13, 2023

Technician was friendly and professional. He answered all my questions. Great, convenient service.

Date of experience: May 13, 2023
Georgia
1 review
0 helpful votes
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Brianna
October 2, 2022

Very kind, helpful, precise, and efficient. Thank you

Date of experience: October 2, 2022
Arkansas
1 review
0 helpful votes
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Broke phone
July 7, 2023

Thank y'all for sending me phone in a timely manner

Date of experience: July 7, 2023
Florida
1 review
0 helpful votes
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Pressure washer
October 2, 2022

Jason was very helpful in getting my claim processed

Date of experience: October 2, 2022
California
1 review
0 helpful votes
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Ipad pro
October 1, 2022

Easy website and able ton complete without too much help.

Date of experience: October 1, 2022
Minnesota
1 review
0 helpful votes
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Keep improving, you have good customer service
February 15, 2023

Lots of phone calls and time to resolve the situation. But it always gets done.

Date of experience: February 15, 2023
Texas
1 review
0 helpful votes
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Easy
January 10, 2023

1st time doing a claim by phone. It was super easy.

Date of experience: January 10, 2023
North Carolina
1 review
0 helpful votes
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Excellent
January 11, 2023

This company is true to their word.
Excellent service

Date of experience: January 11, 2023
Kentucky
1 review
0 helpful votes
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Telephone Reset
January 10, 2023

Experience excellent. Penny was friendly helpful and resolved my problem

Date of experience: January 10, 2023