Overview
Asurion has a rating of 4.7 stars from 11,762 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone and next day. Asurion ranks 2nd among Tech Support sites.
I'd rather speak with someone, but coming to my location is not bad.
Absolutely worth getting insurance, easy claim. Best thing I ever spend
I always have great experience with your company and service
Site is easy to use and only took about 10 minutes.
Filed a claim with no problem, very easy to follow instructions..
Only took about 3 minutes to file my claim with same day delivery!
AT&T made submission of a claim so easy and fast. Right to the end!
Good experience with company overall would recommend
Had a great experience! Took literally under 10 minutes.
Particularly appreciated her mid course checking on progress; nice touch.
It's extremely easy and fast to have your replacement
I call AT&T Asurion they helped me to change a new phone only two days. Thanks!
File the claim is easy. I sure My Cam will be fixed fast and perfect.
Tech helped me with my problems and we got them solved
Made my claim online got a store assigned to fix it was finished in one day with broken screen
They made it so easy and we're very helpful putting in my claim.
Pleasant, easy, successful. My questions were answered
I had a broken toddler tablet and they replaced it with no problem.
It took me less than 3 minutes to get my concern resolved. Thank you Abigail
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- Nashville,, TN
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tinsley, we appreciate your patience and your feedback. Feel free to let us know if you need any additional assistance. -Ari