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Asurion

Overview

Asurion has a rating of 4.7 stars from 11,761 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone and next day. Asurion ranks 2nd among Tech Support sites.

service
1,176
value
1,106
shipping
773
returns
765
quality
1,011
This company responds to reviews on average within 2 days
+228
How would you rate Asurion?
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Hawaii
1 review
0 helpful votes
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Good
November 19, 2022

Customer service had good knowledge of the my claim

Date of experience: November 19, 2022
Ohio
1 review
0 helpful votes
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Perfect
December 23, 2022

The representative was very efficient fast and not boring

Date of experience: December 23, 2022
Illinois
1 review
0 helpful votes
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She was really great
October 24, 2022

She was super helpful with ther service i received today

Date of experience: October 24, 2022
Delaware
1 review
0 helpful votes
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Best tech service!
December 10, 2022

Tech Coach agents are always very helpful and knowledgeable!

Date of experience: December 10, 2022
Oklahoma
1 review
0 helpful votes
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Activate Replacement phone
October 25, 2022

Way better to get the help needed setting at home rather fight traffic!

Date of experience: October 25, 2022
California
1 review
0 helpful votes
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Great customer service
March 13, 2023

Wonderful customer service today very helpful representative.

Date of experience: March 13, 2023
Florida
1 review
0 helpful votes
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Small diamond fell out of ring; always have gotten Asurion jewelry policy;

Date of experience: December 4, 2022
Georgia
1 review
0 helpful votes
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Love this company!
October 23, 2022

Easy, fast, and super convenient! Thanks! I will always refer people to this platform!

Date of experience: October 23, 2022
Georgia
1 review
0 helpful votes
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Easy peesee lemon squeezee
December 4, 2022

Fast and easy, almost makes you want to break your phone

Date of experience: December 4, 2022
North Carolina
1 review
0 helpful votes
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Top Notch Service
May 26, 2023

Excellent service from start to finish.Very please and will use again.

Date of experience: May 26, 2023
Virginia
1 review
0 helpful votes
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Great job and keep me up to date the whole experience

Date of experience: October 24, 2022
New York
1 review
0 helpful votes
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Great job very Happy with Phone
August 20, 2023

Fixed within an hour! Very friendly customer service

Date of experience: August 20, 2023
Washington
1 review
0 helpful votes
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Thank You! Great experience
August 21, 2023

Great job to all who helped me get my issue resolved! Thank you!

Date of experience: August 21, 2023
Georgia
1 review
0 helpful votes
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Great help via chat
October 23, 2022

Very east using chat. Edward was able to resolve my issue quickly and efficiently.

Date of experience: October 23, 2022
Georgia
1 review
0 helpful votes
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Kind very professional and knowledgeable did not hesitate to help me register my printer warranty

Date of experience: October 22, 2022
Hawaii
1 review
0 helpful votes
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Great service
October 24, 2022

The techs are very helpful and get thing resolved quickly

Date of experience: October 24, 2022
Michigan
1 review
0 helpful votes
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Service was fast and great customer service
October 22, 2022

Fast and easy will recommend to others teenagers are happy

Date of experience: October 22, 2022
Georgia
1 review
0 helpful votes
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Great Service by our Delivery Person
August 15, 2023

He was so knowledgeable and patient while we set up our replacement device!

Date of experience: August 15, 2023
Texas
1 review
0 helpful votes
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Lapttop apple fixed
February 16, 2023

The process was smooth and my college son back to completing his assignments, Thank you Asurion.

Date of experience: February 16, 2023
New York
1 review
0 helpful votes
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Clueless
October 2, 2022

Tech was understanding & patient; answered my questions.

Date of experience: October 2, 2022