Asurion has a rating of 4.7 stars from 11,760 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone and next day. Asurion ranks 2nd among Tech Support sites.
Wonderful service as always! Fast and easy process to get your phone
The turn around point for my phone to be done was surprisingly fast. Great service
Awesome experience at this ATT store. The tech is very helpful!
Extremely satisfied and customer service are very happy to assist you
Email issue resolved in a few minutes. Great communication…thanks
I am grateful for the assistance provided. Always very courteous and patient! Thank you!
The gentlemen that came were very courteous and fixed my issue quickly.
Very easy on line setup for a 75 year old man, that's not tech savvy.
The representative did a awesome job assisting me in getting my claim filed quickly.
The process was very simple.The Staff is really nice.
Easy like Sunday morning, fast response and the claim was approved almost immediately
The best experience I have ever had processing a claim. Very fast & easy.
My experience with Asurion was so good, I really appreciated what they helped me to accomplish.
The representative that came out to our house was very professional, friendly and helpful.
Answer: Asurion insurance is who: Cricket Wireless, Verizon, & most remaining cell phone companies are with now! Just be careful b/c they are IMO SCAMMERS that will get you at one time or another!
Answer: Well, when that happened to me they sent me their IMO SPYWARE phone by the next day. I think it was like twenty-five days for my phone! I hope you kept your charger, case, & took the cards out of your phone first!
Hello. We appreciate your feedback. Our deductibles are only a portion of the retail cost of your device. Pease let us know if we can assist any further. -Rue