Asurion has a rating of 4.7 stars from 11,762 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone and next day. Asurion ranks 2nd among Tech Support sites.
Came much faster than we expected and everything was correct
Fairly easy except for locating the serial number and model # because it rubbed off.
The associate was very friendly and knowledgeable. What a great experience. Thank you.
Asurion made our experience a very easy process and we were well taken care of
I appreciate the technician for doing a job well done
I Absolutely appreciate Patrick's help, he took care of business and got me going.
Extremely easy to deal with. So glad I bought the extended warranty.
Loved the experience will definitely recommend I was able to repair my device in no time!
Very professional and fast. Always asking for necessary things to make the claim.
My experience with Matt at customer care was very great
Please commended jordan on a excellent job being done
Very easy to use for us non technical people! Than you!
Jasmine, was very patience and helping with assisting my needs today. Thank you!
Was told phone would be here next day came three days later
Carlos was extremely fast, he is a great tech definitely recommend him.
Headphones repaired and returned pretty quick. Working like new. Thank you.
I struggled initially with task, but rep was extremely helpful
The best customer service I've ever received in my life.
Answer: Asurion insurance is who: Cricket Wireless, Verizon, & most remaining cell phone companies are with now! Just be careful b/c they are IMO SCAMMERS that will get you at one time or another!
Answer: Well, when that happened to me they sent me their IMO SPYWARE phone by the next day. I think it was like twenty-five days for my phone! I hope you kept your charger, case, & took the cards out of your phone first!
Hello. We apologize for the delays with receiving your replacement device. We hope you are back up and running! Please let us know if you have issues. -Rue