Asurion has a rating of 4.7 stars from 11,763 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone and next day. Asurion ranks 2nd among Tech Support sites.
Ed was helpful and stayed with me until we could get it resolved. Thanks!
Great support.
Thank you…very helpful and fast recovery..
Asurion makes filing claims easy and hassle-free! Best way to cover your products!
Amanda was proficient, congenial, and focused. Extremely helpful.
Completely user friendly... very polite stress-free transaction
Actually enjoyed enter acting with this very nice young man. He made the process seamless.
Was easy and faster. Just in one day i have it my new cel phone.
They explained everything and were very easy to deal with.
Sam was very professional. He repaired my screen without any problems.
This was by far my best experience with warranty claims. Quick and simple!
Stay tuned. We'll see how satisfied I am but have to wait till Asurion offices open in the morning
The technician that assisted me was very friendly and super helpful.
Really good service and easy to understand I didn't had no issues at all
Had no trouble connecting and the agent was very quick to reply. Only took minutes
Very fast service I recommend it no doubt about having my phone insured
The customer service rep was so kind, super accommodating and reassuring of services.
Nicole from Georgia was awesome very helpful and knowledgeable..
The work done for us was unexpected. Totally satisfied with outcome.
Answer: Asurion insurance is who: Cricket Wireless, Verizon, & most remaining cell phone companies are with now! Just be careful b/c they are IMO SCAMMERS that will get you at one time or another!
Answer: Well, when that happened to me they sent me their IMO SPYWARE phone by the next day. I think it was like twenty-five days for my phone! I hope you kept your charger, case, & took the cards out of your phone first!
Hi W. D, we are happy to help. We do sincerely appreciate your patience and well as your feedback. Please let us know if you need additional assistance with this matter. Feel free to reach out to us directly.-Ari