AsurionReviews 12,717

I bought a desk chair from Staples and bought the insurance which was thru Asurion. 3 weeks before the insurance expired, the chair broke. I was expecting the process of dealing with the I surance company to be long and drawn out. I was so surprised when I called Asurion. The rep was super helpful. The process went so fast and in a 2 day.period, I received my virtual gift card to replace the chair. So easy.

Fast and easy, almost makes you want to break your phone

I needed help setting up my new printer, and my tech went above and beyond to help me!

John, an Asurion technician helped me connect my replacement phone in a matter of minutes over the weekend. Quick and easy!

Lost my phone was told to go to this site and the site was very easy to use

Daphne was a great help. It was so easy for her to know what to do and I appreciated that.

Online chat was quick and easy to understand, Tech had humor and cheered me on throughout with each step (it made it fun).

Small diamond fell out of ring; always have gotten Asurion jewelry policy;

Armonie was patient and very efficient! She took the time to understand and address my issue. She made sure my phone was functioning properly before leaving.

Jailyn was great and so talented. This was a difficult issue and Jailyn was patient and extremely professional and patient

Tech Coach Derrick very professionally answered my question of how to best clear emails as my box was 90 percent full. So I am going to click on the circle icons next to my emails and make sure I empty the trash. Thank You Derrick!

Asurion is the only protection plan we use. We even have Asurion Home protection. Using your protection plan is fast and easy.

I called Assurion and the message said I had to make a claim online and I kept getting an error message so I requested a chat. The person was very helpful and got the claim processed immediately. It would've been most helpful to have done this over the phone in the first place.

I had difficulty with processing a claim and Maria Cristina assisted me and stayed on the chat until my problem was resolved.

ASURION stayed right with me, giving me directions to try and get my internet connection back. They were patient, and kept giving me different options to try and get my internet connection working properly again. I'm very grateful for the help extended to resolve this issue.

Really simple, quick, and easy. First time having to use a claim but it makes me want to add it each time since you never know what you're gonna get w Amazon.

I am a doctor and took the day off of work. Technician was supposed to come 1-5pm. I called at 4pm and was told they were running a little late. At 5:30 I received a text that they are cancelling/postponing. I lost a day off work for nothing.

We contacted home depot web sight and was contacted within 24 hours. The repair company called my husband told them what going on they ordered the part came and installed it. Extremely pleased with the company that was sent out. I told everyone how happy I was with Home Depot warranty