AsurionReviews 12,716

My daughters phone was stolen while she was in New York. We live in Florida. I got on the site to report it stolen and the replacement is on its way, and in less than five minutes of filling out the info online. And it took less than 5 minutes to do the whole thing. One of the easiest things I've had ever had to do after having any type of an issue with a cell phone.

In all the years I have had Verizon I have had asurion insurance on my phones and it's came in handy many times and saved me a ton of money. I'm a roofer and often have the occasional mishap of dropping my phone from a rooftop or crushing the screen in my pocket at least once a year and getting a brand new phone for 150 bucks or getting the screen fixed for $30 is way better than making payments on a broken device or buying a whole new phone again. This is worth it if you break your phone at least once a year the insurance pays for itself most times you can get a new phone and be back up and running by end of day or next business day at the latest thank you asurion for such great service it's always appreciated

We bought our LG OLED tv a few years ago and absolutely love it!
A while back we noticed a thin black line running vertically, dead centre, top to bottom. Very visible on a green or yellow screen. It got worse and a second line appeared dead centre running horizontally. After a month there were 6 lines dividing the screen into 16 equal portions.
I called the Costco Concierge service and they looked after everything. A service rep. Showed up within a day and two days later he was back with a new screen.
Couldn't have been easier! We're so impressed and definitely recommend the Costco extended warranty.

The first time the compressor was replaced it only lasted one year. This time an actual LG repairman came and installed the second compressor and told me exactly what was done wrong. The fridge is only four years old. Hopefully, it is fixed properly now. Time will tell but I feel confident, Ted, knew what he was doing. He cleaned up everything, used a mat to rest the fridge on, put down a drop clothe. It was a much better experience this time. I would recommend you not substitute repair companies.

Bought the Home Tech plan through ATT. Cracked my tablet screen, which would have cost me $400 through Samsung. Cost me the monthly cost and $99 service fee. Followed all directions including creating a user profile for Asurion techs to test tablet, however, they didn't test everything because they said I didn't provide username/password, which I did. Then the factory reset my tablet, which cost me hours of a backup restore and getting everything back to the "way it was" before.