AsurionReviews 12,668

Received my phone in the morning but was unable to use it till DeChanta solved the problem!
Extremely capable and knowledgeable

Representative was very knowledgeable and helpful! Always grateful for good customer service.

Instruction to file my claim were easy to answer and straight to the point!

Muy profesional y amable. Me orientaron y me trataron con la importancia que se merece un cliente.

Tech was great! Got my problem resolved...but issue I had was trying to offer me more add ons. I know this is part of his job but this is where verizon went wrong. I already spend enough with Verizon I am having an issue, why you think is a good time to see if I want to spend more money with you...there's are problem fix it!

I'm not happy with the process of getting the help I paid for, when I purchased my washer and dryer. I had no problem paying for it, but I had to go through red tape to get the help I paid for

Very easy to file a claim I would recommend anyone to have their phone insured!

Asurion process was very easy and the representative was very friendly, helpful, and professional

I chatted with Rolando to cancel a claim as it was for a different product that I was not filing a claim for.

You've guy done an awesome job! Turnaround time was less than a week. When it was delivered I said no way this could be my laptop back this quick. IT WAS and right on time to get my business done.
Thanks again! AWESOME!

Had two successful back to back, activations and transfers from old phone to new phone with a very patient and experienced tech support coach. Christian was awesome and stayed with us throughout.

My daughter broke the screen on our I pad pro. And luckily I had this service. Very easy to file claim and had my I pad fixed in just a day. Very pleased!

I recently got an iPhone 14 and realized that I was not getting group chats with android users or I could not send or receive picture messages with android users. I got a representative named Valentino and he helped me fix my problem very fast.!

My phone was damaged in the water and I got a new phone very quickly. The ATT help desk walked me through the new set up, getting the new iOS and downloading my data from the cloud. Then installing the SIM card was easy.
I usually like to talk with people but the chat box worked this time, which hasn't always been my experience.

Great awesome man just awesome that you very much this was great

Tyler was very helpful activating my new phone. He made it very easy for this tech challenged guy.

This is my second time having to file a claim with Asurion (yes, I am very clumsy). Both times were seamless. Their insurance is worth every penny. I had to chat with a rep online to set up my phone this time as I did not get a new SIM card. The representative, Vanessa, was extremely friendly and informative. I could not be more pleased Asurion.

Experience INCREDIBLE Unit broke. Went online did claim in 5 minutes. No hassles Very nice, professional. Very satisfied. Buying another and will get Asurion I HOPE!

I was very satisfied with the process to get my electronics repaired. It surely was a help to me. The process was straight forward and depending on what repairs were needed, handled efficiently and promptly.

Had an awesome agent named Alexander. I do not have anything else to say but you are making me use 50 characters so there ya go.