AsurionReviews 12,647

This company is very professional and easy to use! I got my refund quickly with no problems. I highly recommend them.

I recieved a replacement phone for my damaged iphone 14. Without a sim card it was difficult to restore my cellular service... the representive on the chat line guided me through it with 15 minutes the issure resolved and my cellular service was restore. Merry christmas. Thank you.

They're awesome. Best agents to talk to and they understand what you're saying. Thank you.

Great, on line was very easy to use, looking forward to having my phone repaired

Asurion has a great featured chat experience that is fast, easy and suitable to use versus calling on the phone and talking to prompts before you get to an agent. The agent was very nice, and experienced to my needs and concerns. Thank you Asurion for such a reliable online service.

Chat was so helpful and fast. No long wait for help. It was awesome!

Asurion certainly made it easy to resolve the problem of my dead-as-a-doornail iPhone. Glad we had the insurance.

My problem was resolved with professionalism and with complete assurance that it would work.

In every interaction I've had with Asurion, my claims were taken care of quickly and hassle-free.

I've come to rely on them as my go to product protection solution.

Get the 5 year extended warranty on refrigerator if you want to have ice maker working. They will go out. I've have bought two and both ice makers have gone out twice in 5 years. Unless you like to go thru you tube and find the correct video

Everyone I spoke to was extremely professional, courteous and great customer service

Everything went smooth sailing. The tech that I spoke with was very professional and quick to reply back to all my questions. She made it very easy to activate my phone!

Torn baseball gloves, Always have a problem with claims with $#*!s sporting group through the website and have to do it in the store or with customer service. Your website will not accept the store number or claim and I'm imputing all information correctly as your customer service support team says and $#*!s. A issue that your IT department needs to look at.

This is really easy now. I hate going to the store to get a new phone. This is so easy.

When I tried to file my claim online, it was turned down. I called and was sent a form to file a claim. I emailed it back with the required info and I received $299.99 on a gift card to Staples, the price of my printer, that evening. I purchased a more expensive printer, used the $299.99 and purchased another plan. Did not have to send old printer back.

My phone has all kinds of issues. I went to the AT&T store and the employee told me to call the claims number. The number sent me a link and I followed the instructions. Replacing just the cracked screen was not going to fix everything and I was given another option to replace the phone which is what needed to happen.

I've always traded my phone in at Att but purchased it elsewhere this time. I was nervous about preparing my old phone for credit. Paul walked me through the steps with great patience.

My service call technician came the day after my call, found the problem and ordered the part. The part was shipped to my home. Upon his return to install the part, he also helped me clean the floor Under the stove while it was moved. All within an hour and my problems were fixed. The best warranty service call ever. Thank you.