AsurionReviews 12,642

I've used them before and have never had a problem. New phones show up quickly. Almost all mine within a day. Easy all around so I have good hopes this one will fly smoothly as well.

The tech people are great but I can't help but think the first thing on the list is sales, money and marketing i have a hard enough time keeping my phone bill paid now I'm going to pay for protection for being hacked by a woman down the hallway her name is Jean Wheeler she has 18 alies and 34 addresses

Verizon are always there whenever I need to contact someone with a problem. That in itself is great especially we all know the frustration of never being able to speak to someone on automated systems. Pretty happy with my service. I hope it stays that way...

Excellent service. Easy directions to follow. Highly recommend this service.

Filed claim was very easy and fast. Had no problems at all was nice.

The turnaround was swift and snooth. My overall experience was a good one. Am glad I signed up for this service, and each time I get a phone I will consider getting asurion.

My experience was awesome, it was also fast.
I hope to get the new set of gloves soon.

I purchased an extended warranty on a refurbished laptop that I purchased from Amazon. I had to file a claim and they made it so easy to file my claim. By far the best warranty company to deal with.

Tessa really took care of my situation and helped me through the process of completing my warranty on my canopy and connected me through $#*!'s customer service.

My representative was very professional and courteous even when I had to ask home to hang on while I got information needed.

I am extremely pleased with my chat session tonight. I had received an email with a link to add a shipping label. It appeared the label was not working so I initiated a chat session to try to figure it out and your associate got to the bottom of the problem and was most helpful. I was extremely pleased with the service.

Paxton helped me set up my kid's new phone this afternoon. The not-so-simple process of transferring data kept getting stuck for us. Paxton asked all the right questions to troubleshoot. He was very thorough, patient, and resourceful. I am so very grateful for all Paxton's assistance!

Denise was extremely helpful! So great full she was patient and helpful.

Kim was very friendly, patient and knowledgeable regarding my issue. She addressed my issue and stayed online while I walked through her directions and did not give up until it was resolved.

The tech coach experience has been improving and this last time to activate an esim only iPhone was a breeze with the coach's guidance. Keep up the good work.

Experience was extremely helpful reliable and most of all secure.
Being former military safety and security is top priority as well as prompt accurate service.
Awesome

I rarely purchase extended warranties, but this Instant Ink printer was a new product that might pose a learning curve. Having access to technicians could be very helpful. I've had my printer only a few days and already have accessed Asurian/Staples several times. One of their techs helped me set up the printer and several other techs have helped answer other questions.

I just set up a new Verizon Samsung phone for my husband with help from Michelle in the chat. The old phone was really old and it was difficult to find a way to back it up and transfer the data. Michelle gave good advice and support through the whole process. I'm so relieved to have that done!

Great they help a lad because is my first time try to make a claim