Asurion has a rating of 4.7 stars from 11,798 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone and next day. Asurion ranks 2nd among Tech Support sites.
Quickly assessed the problem, said what was needed and how long it would take - true to his word, it was ready as predicted.
The first person I got about two months ago didn't help me get a refund on my faucet today's person was great help
Asurion refunded purchase price of my work headset radio after 1 year of use they stand behind there warranty just as they advertised
I was literally done in less than 5 minutes and my phone will be here in 3 hours! Doesn't get better than that!
I contacted insurance right when I noticed damage. They were extremely helpful and got me a repair appointment speedily. I am highly satisfied.
Easy to fill out forms and navigate through the process. Only takes a couple minutes to file a claim. Great monthly rates also
He was extremely helpful and patient with my little knowledge. I would suggest that he would be wonderful for beginners. Thank You Morgan.
Claim was easy and all my issues were addressed. I have several extended warranties through Asurion and they always stand behind the warranties.
Jason resolved my issue and made the chat fun! I never thought I'd enjoy a chat but there's a first time for everything.
Asurion is great and strives for even better The claims I have had have been handled by courteous staff and resolved to satisfaction
Employee helped me file my claim and had my screen repaired in an hour. It went so much smoother than I had expected.
Ive never done anything thing with online but i have to say doing my claim online with asurion was quick and really easy
Starting a claim for me electric scooter. Sounds like they are going to repair it so I am pretty excited.
My experience was splendid. Best Customer service ever! I am overwhelmed by the service that I received today. Thank you all so much
I filed a claim, returned the damaged bat, received an e-gift card to purchase a new bat. So easy and amazing customer service.
The Chat agent was awesome. The phone was sent the next day.
Explained what the issues were with my phone and gave me a window of time to complete the repair. Very helpful and professional.
Technician greeted us and clearly explained what needed to be repaired the repairs were completed in a timely manner and fixes were excellently
I needed tech support and opted for the chat feature. A real person helped me and the issue was resolved effortlessly. Amazing service.
Dennis was very helpful in giving me the information I needed and I was able to file a claim smoothly with no issues.
Answer: Asurion insurance is who: Cricket Wireless, Verizon, & most remaining cell phone companies are with now! Just be careful b/c they are IMO SCAMMERS that will get you at one time or another!
Answer: Well, when that happened to me they sent me their IMO SPYWARE phone by the next day. I think it was like twenty-five days for my phone! I hope you kept your charger, case, & took the cards out of your phone first!
Hello, Kevin. We apologize for the delay and trouble this caused. We are glad to hear you were assisted. -Rue