Asurion has a rating of 4.7 stars from 11,796 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone and next day. Asurion ranks 2nd among Tech Support sites.
My issue was resolved in less that 15 minutes. All questions were asked to identify the issue, and a resolution was reached very quickly.
The friendly and helpful folks at Asurion got our granddaughter back into the replacement phone in record speed! We really appreciate the team work.
I bought an air mattress from Amazon and it became defective. Asurion was there to solve my issue and refund my money right away.
Didn't have to wait on anything my replacement was here the next day so keep up the great work
Thank you all so much
This was the first time i had to put a claim in and WOW!
Super quick and easy process...even for this technologically
Challenged grandma!
Filed a claim and received a new device in 48 hours. Such ease, nothing difficult or a bunch of frivolous paperwork needed. Completely satisfied!
Nick helped me fix my connectivity issues after switching providers and phones. Clear and simple trouble shooting steps and now works like a charm!
Very pleasant. Explained each step of the process, the amount of ti.e it would take. HONESTLY a great interaction.I couldnt have ask for better!
I was surprised on how quick and easy it was to file the insurance on my phone claim. Very satisfied.
Thank You,
Terry King
I had a ton of questions, Diana helped me and was very patient as she explained all the benefits I have available to me.
I would do it again and again and again very satisfied
My new phone went dark when I touched my watch app. We did a soft reset and all is well. Very quick and easy.
Excellent experience with this company from start to finish. Perfect! I have several policies with Asurion and will continue to buy more! Top Notch!
My technician had great communication, he was patient, and fast. Didn't have to wait long at all. Great fast service, I am extremely satisfied.
Great fast service and the delivery gentleman was very helpful and knowledgeable. We received our phone within a day of filing. Super speedy delivery
It was professional, efficient, and the problem was resolved in no time. I went from not having a phone to it being fixed the same day within hours and it took about 5 minutes tops
Damaged IPhone was easy to replace replacement phone arrived quickly as stated by assistant.
I was trying to upgrade my phones not knowing I was adding things to my bill just appreciate the phone services and wish to remove that part off my account thanks My Verizon Family.
I was having trouble locating my warranty the chat assistant found it and entered a claim for me in a matter of minutes. Easy peasey
Answer: Asurion insurance is who: Cricket Wireless, Verizon, & most remaining cell phone companies are with now! Just be careful b/c they are IMO SCAMMERS that will get you at one time or another!
Answer: Well, when that happened to me they sent me their IMO SPYWARE phone by the next day. I think it was like twenty-five days for my phone! I hope you kept your charger, case, & took the cards out of your phone first!