AsurionReviews 12,831

The experience was fantastic. Our sales rep Tim at the AT&T store on Ridge Road in Timonium was the best he walked us through everything,

The person came to me even though I changed the location. Great experience all around

I have not completed the entire claim for the repair yet but so far it has been very professional and I am very satisfied.

Pleasing experience with Maria, she was very helpful

Pauline made the claims process comfortable and easy as you walked me through step-by-step on how to provide her with the information she needed. I personally don't like the text yet. Pauline made me feel comfortable with the process

Dennis was very helpful nd prompted to assist me in my claim. Very thankful we purchased the protection plan

Treadmill quit working before warranty expired, but I didn't file the claim in time, even though the treadmill has become unsafe. First claim I made I received no answer back. Was sure to 1 star review wherever I could

They were fast, quick to the point & able to help me with all my needs

My screen on my phone was completely broken. At-t had a representative come to my house the next day and fix my phone for a cheapest price rate around!

Easy no hassle and fast service. Same day service very professional he described what happened to the phone and what exactly he was going to do to fix it he was very professional, courteous

My experience was amazing the technician as well as the store location and the techs that were in the store were very insightful and welcoming.It was not a bad wait time either. Definitely recommend.

I just tried to transfer all my stuff to the new Iphone without reading directions or using help... and I was not able to pull it off. I finally decided to use the chat and it was really amazing. Summer saved my life. She was patient and kind and we did it! Yup. She needs a big raise. I of course have no money, but if you can find some extra cash. Please give her a bonus..

Its amazing when you are kind and patient you always get the best service.

Mine worked for a year or so. Then tried to pump my tire up. It worked for 5 minutes then it quit! That was it! GOOD THING I BOUGHT THE 3 YEAR ONE!

I had a very ongoing simple easy experience. Everything was perfect and everything plan out just fine.

I filed online, which I very simple. Had my phone within 2 days!

This man was fantastic very thoughtful and caring
We need more people like this

My experience was great, quick, very professional and great customer service.

It was amazingly quick and I got exactly what I needed done

I was unable to complete an online claim and worked with the online assistant who completed my claim quickly. Now onto the next stage