AsurionReviews 12,831

I had the pleasure of meeting Steve the phone technician and I could not be more satisfied with his friendly demeanor, his attentiveness, and efficiency. Great guy and recommend him to anyone. Thanks Steve!

I had such a pleasant experience with the service member. She was super helpful!

I had a bad purchase, outside of the return period, but because I had chosen to get the extended coverage with Asurion, it was easy to resolve! I recommend the small additional fee at purchase of anything to get this coverage. When the purchase may go bad, they will cover you!

Great customer service. She took the time to resolve my issues.

My daughter was putting me in her phone account and I was able to get a new phone. The 2 staff were very helpful and made sure I understood the new phone. Set up and transferred my information

Jasmine at the Del Mar Heights AT&T store is a gem.
I am 78, with issues and she helped me immensely to set up my refurbished phone

It was very easy to make a claim. I was having trouble at first. Then hot on the chat and after a few minutes the claim was processed.

Excellent service at UBREAKIFIX. Very quick and easy. Tech explained everything in detail. I will highly recommend Asurion (Chesterfield store).

If anyone is debating as to whether a warranty plan is worth the cost, I would strongly agree.

Marlon was such a dream to work with while I filed a claim on my product. I was a mess and he was so patient with me. He answered my questions after questions with no hesitation and explained everything perfectly so I could understand. He turned my day around. I'm really thankful for his dedication to best help me as a customer.

Having to file a claim was annoying, but the process was simple and straightforward. Easy to do.

Always the best professional service whenever I need it. Thanks again Joel!

The team members that I chatted with were very friendly and professional. Even if/when I got a little cranky. Awesome job. Thank you Ryan and Amy.

They were fast and friendly, it seemed real easy to do. Will use them again

The representative was prompt on answering the queue & dealt with the issues quite nicely. Even though some of the issues are beyond their control. I liked the response

Had a great customer service experience. Very fast and friendly service. A+

Mary gold helped me with my claim that had been denied and got it started for review. I really appreciate her efforts.

The technician was beneficial and attentive. They did an excellent job,...

I dropped my phone at work and thoughts I had insurance. Thank goodness I did. I called and the young so very helpful and made my experience so very easy. In fact it was the same day and sooner than the appointment. A fabulous experience 🌟🌟🌟🌟🌟. Thank you for making it so easy!