AsurionReviews 12,831

I had made a mistake when filing my claim. I contacted Asurion and Jennelyn helped me. I am very grateful because it was my error, but she saved me time because she handed it from her end. Thank you, Jennelyn!

Great helped me no problem,was easy and fast they didn't give me no problem

I bought two watches for kids, well they both stopped working. I went to the Asurion warranty and started a claim. It went so smooth and on my way to get two more watches. Hope they will work better this time, if not, Asurion will be there to help out!

Taylor was timely, professional and skilled. Could not have had a better experience. So easy and never had to leave my house!

Maravillosa y super rapido,,hasta la.puerta de tu casa,,100%,recomendados por el buen servicio

John,was extremely knowledgeable of my questions and answer all question right away.

This was a great experience, turning a bad situation into something easy to deal with, no stress, very kind and patient customer service and very clear instructions, easy to work with and understand.

Asurion Team,

Tonight, I worked with Abigail to resolve a replacement for a purchase we made under the Asurion 3 year protection coverage and it went extremely well working with her. Great customer service and her efforts should exemplify what the experience should be like for anyone training for this in your organization.

Kevin was professional, efficient, helpful, and courteous. He was very knowledgeable and understands everything about the phones. Thank you Kevin.

My IPhone was rebooting many times during the day and something was killing the battery. Just a couple of tech support calls then one call to Asurion and my new upgraded phone was delivered the next day.

Overall good experience, got a screen replaced, but had more issues, got them resolved the following day

My phone got set up quickly, without issue, and Stephan was so kind.

I just wanna say thank you for helping me with getting my phone back

Website is always down and having issues midway through the claim which makes you repeat the process over and over until you're forced to click chat with someone BUT the chat is very easy and helpful, resolve your issue faster by chatting

Giving us a choice of selecting items to check off is cool...however, i do not appreciate being forced on your website to write a review...let me get on to take care of what i came to the website to complete.

Mr. Paul was very courteous, kind and knowledgeable. Mr. Paul got right to problem and started to find a resolution to the issue. Mr. Paul is a PLUS to your system.

Everyone in the store was super helpful. The tech was friendly and the service was fast. So happy I went to this location.

Arrived on time, fixed right the first time, very professional!

Thank you guys so much for fixing my cracked screen. The whole process was super simple & I could not be happier. The tech was nice & very fast.

I am so impressed with the technician that helped me today! The girls at the ATT store on Grand were SO helpful and then dealing with Chris was like Heaven! Joel also did a great job fixing it.