Asurion

You be crazy not to have Asurion not take care of you! You have some many electronics in your homes and it's not if it's when something happens to them they will get it fixed or replaced!

I had a cordless vacuum not holding charge and am so grateful for my Asurion protection that will provide for replacement. Well worth the $15.99 paid. The process was quick and easy! This is my 3rd time using my Asurion Coverage on a product purchased through Amazon and I will always purchase coverage when making a purchase of electronics.

I called Samsung for an ice maker repair. An Assurian repairman spent 3 hours with new parts and fixed the problem (at no charge.) I was so impressed I signed up for the service. Now, I can't get anyone in the phone for days. Going to drop then as soon as I figure how,

The staff was wonderful! Started by helping me over the phone, then helping in person. They were awesome, did exactly what they said they'd do! Helped me better than the guy at the at&t store! Appreciate the guidance and efficiency!

Working with Ali was easy, no-pressure, and enjoyable. He was efficient and careful with my repair and made it look, feel, and act brand new. Will only come back here only for him! The best repair experience I've ever had.

First of all the site is very difficult to navigate, secondly after hours of obtaining additional verification code after code, the claim was completed and then my phone on back order. It's been four (4) days with no follow up from Assurion. They are not keeping their end of the bargain. They are well paid to insure a cheap phone, and it's on back order SMS

Very good, Norman was very helpful and very informative. This is my first time going through this (claims) I'm not happy with myself but it's good knowing that you are there. Thank you for your time.

Dave

I had a cracked iPhone screen. I filled out the at&t insurance claim, booked the repair appointment. The technician came between the arraigned appointment time. The job took 20 minutes and my phone is good as new.

Very quick to make a claim to easy to fill out the form on line very please and happy except for the amount of the deductible was pretty high $250.00 other than that I am happy waiting on my replacement.

Such an easy experience. They were professional from the phone call to schedule appointment to the service techs visit to fix our issue. Company had great communication and the tech, Bobby, was very professional, personable and knowledgeable.

Asurion Was extremely professional I dropped my phone off. Came back 45 minutes later it was repaired and waiting for me.

Had a TV that was covered by Asurion protection plan that died. I went online and chatted with Hoover. Within 5 minutes, I had a service appointment that met my schedule. Excellent and timely service. Very courteous. Keep it up!

Be careful purchasing insurance from these people. They make it almost impossible for you to use it. This is a shady scam. The customer service representatives appear nice but they use it to take advantage of you.

The company owed me a refund. That was 6 months ago. They indicated that no replacement phone was available additional costs applied to get another phone. I chose to take the replacement cost of about 200.00 that money never arrived.

I was very happy with the whole experience from beginning to end. The remote technician, Vincent, was prompt and very professional. My phone is just like brand new again. I would recommend Asurion to friends and family.

I has a wonderful experience working with Ricky to file my claim. He was patient and gave me ample time to get the information I needed to provide. I will receive a box to return the item free of cost.

When the automatic activate failed on my new iPhone 14 I was frustrated. But... it was Jasmine to the rescue. She took control, told me what to do step by step and resolved the issue so fast. She was great!

Ordered replacement phone, sent ours back a week ago. Received letter I have 5 days to return old phone or will be charged $75. I don't have new device yet, and Assurion claims they don't have my device sent from a week ago. Paying for insurance for no coverage.
Borders on fraud. Also, the number provided to call, does not have a prompt for customer service.

The day you opt out of complete insurance coverage is the day you have your phone stolen or lost... imagine what a nightmare that is... Avoid the hassle, pony up the fee, and breathe easy while napping...