AsurionReviews 12,831

Jean Micheal help me with patient. Im not very good for technologyes. But he did it. Thank you again

If you don't have the asurion insurance then your missing out. I have filed several claims with them over the last few years ans it's always so easy. All you have to do is go online and file your claim and it is taken care of asap!

Completely made my day so much easier. Loved how everything was handled with one tech and completed!

The website did not work in letting me submit a claim which was unfortunate, but the customer support was good and they submitted the claim for me so I'm not upset about it.

Pretty quick to fixing the issue. Very kind, patient, and supportive! Also very friendly! Thank you so much!

Shane kept me in the loop throughout the entire process and explained everything in great detail. Excellent customer service and an absolutely perfect finished product!

The service technician was very good. On time, very professional and polite. He was able to repair
The phone in his service van. After the repair was made he returned the phone to me clean and covered in a plastic guard. I would recomend the service to my friends. Thank you!

I was trying to activate my new Iphone on a new ATT contract. At some point during set up, the eSIM card could not be activated, and I had no service from my old phone as well. I was able to chat online with a support agent, and she walked me through step by step and stayed on the chat until I got service activated on my new phone. It was a quick, painless, and super helpful process.

I have always had good experience with asurion. Every claim I have made has been quickly processed with no problems

Technician was very, very helpful and handled my concerns in a very professional manner. I am well pleased.

Tech came to my office and was very punctual the repair didn't take long and they went above and beyond repairing something a previous tech missed. 10/10

The entire Asurion Warranty claim process was easy breezy lemon squeezy and was well worth the money. Wouldnt hesitate to purchase another Asurion protection policy some day.

Asurion technician very helpful with straightening out miscommunication with AT&T. Have device ready within given timeframe. Appreciate the quality of repair.

My experience was great. And came out, did what he ate to do, quick fast in the hurry, and i'm very satisfying

I am stressed out with a hacker situation. As soon as we were connected there was instant relief. CYRILL knew just what to do to help me secure my phone & set it up to be more secure. I have one more step to go, but I know I can get it done. It would have taken many hours or even days to get this done otherwise. When you are stressed it takes so long to work through things. It was so easy with her guidance.

Asurion helped me to replace amy broken phone with no headache and no hassle, thank you! Asurion is a lifesaver for busy professionals that need a working phone pronto!

The customer service technician on the phone did a great job setting up the appointment and the technician that fixed my daughter's phone was fast and did a great job also! Both were very professional and pleasant.

I accidentally damaged my cellphone. Fortunately, I had insurance on it. I filed a claim. It was processed and approved and I got my new (replacement) phone within 2 days.

Easy to use and filing claim was very straightforward. The local repair place UbreakIfix in Port Orange were great. They fixed me up with a replacement screen in a couple of hours.