Asurion

I wanted to save money by removing my Device Protection Plan. Knowing that it was due to price, Angelina offered me an alternative plan at a cheaper price. I didn't feel pressured and went with that option. She quickly made the change to my account.

Cynthia was very pleasant, knowledgeable, and professional. My experience was nothing but the best! She took care of what I needed, and made the whole thing enjoyable. She's an asset to your company. Thank you, Cynthia and Asurion!

This store is now my new go to site for all my phone repairs, upgrades and services. They have the best tech's to solve phone issues. The guy who fixed my phone had it complete in about an hour. Super friendly and helpful. 10/10 recommend.

The Asurion representative was respectful, prompt, helpful, and friendly! We had a replacement situation and the data transfer took less than 15 minutes. In addition, I was able to track the representative for estimated arrival time. Very Professional!

I never look forward to dealing with customer service. They deal with pissed off people all day and it is hard to stay happy when that is the case. But Rolando was amazing. He took care of all of my issues and was easy to talk to. Gives me renewed hope!

I reported my equipment like around 3 pm and the next day by the same time I was having my replacement is incredible how easy and quickly you guys do it thanks a lot extremely appreciated and recommended

Honestly amazing, it was fast with a job well done, honestly looks like they just gave me a new phone but I'm not complaining lol! They cleaned my phone charging port and speakers for free so overall amazing!

From start to finish my screen repair was hassle free.
Going online made it easy and it was very self explanatory!

My tech replaced the screen same day and in a timely manner. Just under an hour. I will definitely recommend to friends and family!

I was receiving spam messages on my phone via email.
Jeffray not only helped me with that concern but helped me with two more concerns.
I'm not tech savvy and new to my phone so his assistance was very much appreciated. I feel he went above and beyond to help me. Thank you again so much!

I was having an issue with filling out a claim. Ryan figured out a work around in order to get the correct information as well as helped me file the claim. He was friendly, helpful, and overall just amazing through the process. He made my day go from bad to better.

My phone screen wouldn't turn on and the person working the desk named Kavon handled the problem accordingly and provided high quality customer service. I will definitely be coming back right away for any future issues and recommending my friends and family to do the same!

This warranty company has been an absolute 0 in resolving our refrigerator repair that has not been working for one month and counting. The only resolution came when we finally notified the business we bought the product from.

The service was impeccable. Karen handled my claim very professionally and expeditiously. I will now get Asurion service contract on everything I buy if offered. It is worth it with no hassles if you have to use it.

I had just changed carriers for my cell phone, and I had some questions which Demetrius, the representative, answered thoroughly. He also informed me of other services which might be advantageous in the future.

IPhone lost on train. Asurion took ownership of this issue. After claim was put in, in less than 24 hours, replacement phone received and configured, and I was back in business. Amazing support! Thanks!

Every part of the process was quick, from filling out the claim, to turning in my device, to receiving a reply about next steps, to receiving a replacement. I am thoroughly happy with this service and will continue using it to cover all my devices.

I'm delighted to share my fantastic experience with Asurion! Their service was impeccable and professional. The repair was executed flawlessly, and my phone looks brand new. I highly recommend their services to anyone in need of iPhone repairs.

I'm so glad that I decided to pay for the Asurion protection plan, which provides tech support! I could not have navigated the challenge of a glitch in connecting my computer to the new printer without help. Completely worth the money to access this support!