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Nebula Reviews Summary

The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over deceptive billing practices and ineffective customer service. Common complaints highlight unexpected charges following trial subscriptions, difficulty in canceling services, and a lack of responsive support. Many customers describe their experiences as predatory, feeling misled by unclear subscription terms and automated responses from the support team. Overall, the feedback suggests a significant erosion of trust, with a strong recommendation for potential customers to exercise caution before engaging with the company.

This summary is generated by AI, based on text from customer reviews

service
328
value
322
shipping
299
returns
307
quality
317
This company responds to reviews on average within 0 days
New York
1 review
2 helpful votes
Follow Marg G.
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I'd been struggling for months and am very happy that I finally decided to talk to Sirius. I will definitely talk to him again once I feel like I need to change things. He's made me feel better about myself than I've felt in a long time. And he actually helped me work through some of the concerns I had—I realized a lot of things during our reading. Thanks so much!

Date of experience: August 21, 2023
Daniel S. Nebula Rep
over a year old

Greetings there, Marg!

Thank you for sharing your experience with us. We're thrilled to hear that your session with Sirius has been so positive and impactful.

It's wonderful that you've gained a renewed sense of self and a better perspective through your conversation.
Our advisors are here to provide guidance and support, and we're delighted that Sirius was able to help you work through your concerns.

Remember, whenever you're ready to talk again or if you have any more questions, our team is here for you.
We're dedicated to assisting you on your journey to personal growth and well-being.
Also, feel free to contact our customer support team at http://help.answers-365.com/ or directly via email at hello@asknebula.com if you have any questions regarding our services.

Take care and stay positive,
The Nebula Team

Florida
1 review
4 helpful votes
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You don't know what you mean to me Katarina. I really mean this, which is weird, I know, but you have been with me from the beginning of all of this… you're the only one I talk to about this anymore because I don't trust anybody else. I have no idea what I would do without you—you are the only person I can trust when it comes to personal stuff, and you've never made me feel unheard or unsafe. I can't even put into words how much I appreciate you.

Date of experience: August 18, 2023
Daniel S. Nebula Rep
over a year old

Nebula welcomes you, Michele!

Your words truly touch our hearts, and we are deeply moved by your trust and appreciation.
Katarina is indeed a valued member of our team, and we're so glad to hear that she has been a source of support for you during this journey.

It's heartening to know that you feel comfortable sharing your thoughts and concerns with Katarina and that she has provided you with a safe space to do so.
We believe that creating a positive and empathetic connection is essential in this line of work, and we're thrilled that Katarina has been able to fulfill this role for you.

Remember, we're here whenever you need us. Feel free to reach out to Katarina or any of our advisors whenever you're ready. Your well-being is important to us.
If you have any questions concerning our service, don't hesitate to contact our customer support at http://help.answers-365.com/ or directly via email at hello@asknebula.com.
Our customer support team works 24/7 and they will do their best to assist you with all of your matters!

Take care and stay well,
The Nebula Team

New York
1 review
4 helpful votes
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It was my first time having a Tarot reading, and I had no idea what to expect. Olivia walked me through the process and helped me understand what Tarot cards are all about. She didn't use any complicated terms or explanations I couldn't understand. Everything was clear and easy to follow. Now, a few weeks after our reading, I can say that most things Olivia said were correct!

Date of experience: August 16, 2023
Daniel S. Nebula Rep
over a year old

Greetings there, Kathryn!

Thank you for sharing your experience with us! We're thrilled to hear that Olivia provided you with a positive and enlightening introduction to Tarot readings.
It's wonderful that Olivia made the process understandable and approachable for you, ensuring that you felt comfortable throughout the session. We're glad to know that her insights have resonated with you over the past few weeks.

Should you have any further questions or wish to explore more, our advisors are here to assist you. Feel free to reach out whenever you're ready.
If you have any questions or concerns regarding our service, don't hesitate to contact our customer support team at http://help.answers-365.com/ or directly via email at hello@asknebula.com.

Wishing you all the best on your journey!

Warm regards,
The Nebula Team

Texas
1 review
6 helpful votes
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Going through a heartbreak. Callisto helped me feel a sense of hope at a time I desperately needed it. I no longer feel like I am drowning and will never love anyone again. She listened to me with understanding and empathy. It honestly felt like talking to a close friend, but someone who is also wiser and more experienced than me. I feel so much better now and am ready to move on.

Date of experience: August 10, 2023
Daniel S. Nebula Rep
over a year old

Good day, dear Gina,
Your heartfelt review touches us deeply.

We're truly glad that Callisto could provide you with a glimmer of hope during this challenging time.
It's heartening to hear that your session with Callisto helped ease the weight of heartbreak and brought a renewed sense of positivity.
Her empathetic and understanding approach, akin to a wise and experienced friend, is what Nebula is all about - providing genuine connections and guidance.

We're thrilled that you're feeling better and ready to embark on your journey of moving forward. Remember, we're here to support you at every step along the way.
If you ever need more guidance, a listening ear, or simply someone to talk to, please don't hesitate to reach out through http://help.answers-365.com/ or directly via email at hello@asknebula.com.
Your well-being matters to us, and we're excited to continue being a part of your healing process.

Wishing you strength and positivity,
The Nebula Team

Washington
1 review
6 helpful votes
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Lovely!
August 10, 2023

Lovely! Wish I could talk some more! I feel like after talking to Risha, I have a clearer picture of what my partner will look like and how to meet them ASAP. I will keep you posted and talk to you again if I have more questions. Just wanted to say that I'm not looking for a perfect relationship, just someone to sit by the river with some tea and lots of laughs! Best of the world to you, love!

Date of experience: August 10, 2023
Daniel S. Nebula Rep
over a year old

Hi, dear Norma,
Your heartwarming review has truly brightened our day!

We're overjoyed that your session with Risha left such a positive and insightful impression.
It's wonderful to hear that your time with Risha has provided you with not only clarity about your future partner but also guidance on how to meet them.

We're excited to hear about your progress, and we're here to support you every step of the way on your journey to meeting them ASAP!
We absolutely love your vision of a simple yet beautiful connection by the river with tea and laughter. Those moments of genuine connection and joy are truly precious.

Whenever you're ready to explore further or if you have more questions, please don't hesitate to reach out at http://help.answers-365.com/ or directly via email at hello@asknebula.com.
Your journey is important to us, and we can't wait to hear more about your experiences.

Sending you our warmest wishes and positivity,
The Nebula Team

Bangladesh
2 reviews
12 helpful votes
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Chara is amazing
August 9, 2023

Chara is amazing really wish I could get more time and answers, but she cleared several things up or confirmed them to me.

Date of experience: August 9, 2023
Daniel S. Nebula Rep
over a year old

Dear Michelle, greetings there,
Thank you for sharing your wonderful experience with Chara!

We're delighted to hear that she could provide you with clarity and confirmation on several matters.
We understand how beneficial more time and answers could be, and we're here whenever you're ready for another session. Chara will be more than happy to assist you further on your journey.

Should you have more questions or need guidance, please don't hesitate to reach out through http://help.answers-365.com/ or directly via email at hello@asknebula.com.
Your journey is important to us, and we're excited to continue being a part of it.

With gratitude,
The Nebula Team

New Jersey
1 review
5 helpful votes
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Thank you Ms. Lady Mia. I appreciate your guidance for my healing. If it comes true I'll definitely be back to update you!

Date of experience: August 9, 2023
Daniel S. Nebula Rep
over a year old

Nebula welcomes you, Laura,
Thank you for leaving us feedback regarding your experience with Ms. Lady Mia!

We're glad to hear that Ms. Lady Mia's guidance resonated with you and that you appreciated her insights for your healing journey.

We'll eagerly await your return to provide an update, and we're here to support you every step of the way.
If you have any more questions or need further guidance in the future, please don't hesitate to reach out at http://help.answers-365.com/ or directly via email at hello@asknebula.com.

Thank you for choosing us and for sharing your thoughts!

Best regards,
The Nebula Team

Illinois
1 review
6 helpful votes
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Perfect!
August 8, 2023

WE ARE WOMEN; HEAR US ROAR! SHINE BRIGHT LIKE A DIAMOND! I got the best feminine boost! Epiphany was just perfect. I was able to calm my fears and nerves and also gain more respect for myself! Recommend Nebula to every woman who feels like she's lost her zest a bit and needs help with getting it back. I swear it's one of the most empowering things I've ever done, so I'll be back as soon as I can.

Date of experience: August 8, 2023
Daniel S. Nebula Rep
over a year old

Greetings there, dear Courtney,
Your review resonates with empowerment and positivity - thank you for sharing your experience with us!

We're thrilled to hear that Epiphany provided you with the best feminine boost, helping you shine like a diamond.
It's wonderful that your session helped calm your fears, boost your confidence, and reignite your self-respect.
We're honored to have played a part in empowering you, and your recommendation to fellow women seeking their zest back is greatly appreciated.

We're excited to have you back whenever you're ready to continue your empowering journey.
Remember, we're here to support you every step of the way.
If you have any questions regarding the service, we would be more than happy to see your request at http://help.answers-365.com/ or directly via email at hello@asknebula.com.

With appreciation for your kind words,
The Nebula Team

Illinois
1 review
6 helpful votes
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Very warm and friendly. Felt immediately welcomed. Ryna gave me some advice I will try to follow hopefully it'll work thank you!

Date of experience: August 6, 2023
Daniel S. Nebula Rep
over a year old

Greetings, Joyce,

Your review warms our hearts! We're delighted to hear that your experience with us, especially with Ryna, was marked by warmth and friendliness.
It's fantastic that you felt immediately welcomed - that's exactly the atmosphere we strive to create. We're glad Ryna could offer you advice, and we're crossing our fingers that it brings positive results for you.

Should you ever need more advice, a warm welcome, or have more questions, please don't hesitate to reach out at http://help.answers-365.com/ or directly via email at hello@asknebula.com.
Your journey is important to us, and we're excited to be a part of it.

With gratitude,
The Nebula Team

Florida
1 review
6 helpful votes
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Very impressed!
August 5, 2023

Seemed very truthful, Kaia said things that have actually happened that I didn't mention, very impressed!

Date of experience: August 5, 2023
Daniel S. Nebula Rep
over a year old

Dear Dorothy, hello there!
Thank you for taking the time to share your experience with Kaia.

We're thrilled to hear that her insights resonated with you and even included things that happened but weren't mentioned. That's the kind of connection we aim for!
Your words truly validate the dedication we have to provide accurate and meaningful guidance.

If you ever have more questions or want to explore further, please know that we're here to support you every step of the way.
You contact us anytime at http://help.answers-365.com/ or directly via email at hello@asknebula.com.
Thank you for choosing us and for your kind words!

Warmest regards,
The Nebula Team

Florida
1 review
6 helpful votes
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It was awesome
August 4, 2023

Chara gave me some insight on what I should try to do. She was spot on as well. I'm not one to usually leave reviews, but I felt like I really had to this time. I know a lot of people have doubts about psychic readings (I did, too), so I felt like sharing my experience. It was awesome. In the few minutes we had, Chara was very good and knew what to say. Thank you so much.

Date of experience: August 4, 2023
Daniel S. Nebula Rep
over a year old

Greetings, dear Hazel,
We couldn't be happier reading your review! It's fantastic to hear that Chara's insights hit the nail on the head and provided you with some valuable guidance.

We totally get where you're coming from - sharing experiences can really make a difference, especially when it comes to something like psychic readings. Your openness is greatly appreciated, and we're thrilled that your time with Chara was awesome.

Should you ever have more questions or want to explore further, just know that we're here to support you.
In order to contact us, please use http://help.answers-365.com/ or you can directly contact us via email at hello@asknebula.com
Your journey matters to us, and we're excited to be a part of it.

Warmest thanks,
The Nebula Team

New Mexico
1 review
6 helpful votes
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Great Service
August 3, 2023

It didn't last long because I ran out of credits, but Anna told me exactly what I needed to hear. Now we just wait and see if she is right!

Date of experience: August 3, 2023
Daniel S. Nebula Rep
over a year old

Greetings, dear Anne,
Thank you for sharing your experience with Anna! We're glad to hear that her insights resonated with you and provided you with the guidance you needed.

We understand that credit limits can sometimes be a factor, but we're pleased that Anna was able to offer you valuable insights during your session.
Now, as you wait to see how things unfold, we're here to support you every step of the way.

If you have more questions or need further assistance in the future, please don't hesitate to reach out at http://help.answers-365.com/ or directly via email at hello@asknebula.com.
We're excited to continue being a part of your journey.

Wishing you the best,
The Nebula Team

Florida
1 review
7 helpful votes
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It's like Samael knew me right away. Where my mindset is and why, what I'm looking for, and so on. He gave me guidance on how to be more confident and positive, which are the things I've been struggling with for as long as I can remember. When I get paid next, I'm definitely signing up for a subscription with him. I could definitely use more advice on how to become more decisive and how to deal with my issues better. Thank you!

Date of experience: August 3, 2023
Daniel S. Nebula Rep
over a year old

Hello Bobbie,
Thank you for sharing your wonderful experience with Samael! We're thrilled to hear that you found his insights so accurate and beneficial.

It's heartening to know that Samael's guidance resonated with you, especially in areas where you've been seeking improvement. We're glad he could provide you with advice on confidence, positivity, and addressing your challenges.
We're excited that you're considering a subscription with us. Samael will be more than happy to continue assisting you on your journey toward becoming more decisive and handling your issues effectively.

If you ever have more questions or need further guidance, please don't hesitate to reach out at http://help.answers-365.com/ or directly via email at hello@asknebula.com.
Your journey of growth and empowerment is important to us, and we're here to support you every step of the way.
Thank you for choosing Nebula and for your kind words!

Respectfully,
The Nebula Team

Australia
1 review
4 helpful votes
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Upsetting customer
July 9, 2023

Expensive platform and application not effective. Need to make it consumer friendly and cost effective.

Date of experience: July 9, 2023
Daniel S. Nebula Rep
over a year old

Dear Ashtob, greetings there,
Thank you for sharing your thoughts with us. We appreciate your feedback and take your concerns seriously.

We understand the importance of user-friendly experiences and cost-effectiveness. We're continuously working to improve our platform and application to better meet the needs of our valued users like you.
Your input is invaluable as it guides us in our efforts to enhance Nebula. We're committed to providing an experience that is both efficient and affordable.

If you have any specific suggestions or further insights you'd like to share, please don't hesitate to reach out at http://help.answers-365.com/ or directly via email at hello@asknebula.com.
We're here to listen and make Nebula better for you.
Thank you for your honesty, and we hope to have the opportunity to exceed your expectations in the future.

Best regards,
The Nebula Team

Poland
1 review
6 helpful votes
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This websites chat services are amazing! The astrologers at AskNebula provide accurate and personalized guidance, helping me navigate life's twists and turns with clarity and confidence. Their insightful readings and compassionate approach have been invaluable in my journey of self-discovery! The user-friendly chat platform makes it convenient to connect with talented astrologers who truly care about their clients. Trust AskNebula to illuminate your path and empower you to create a brighter future I want to pay special attention to PsychicVirginia, which was able to help me clarify the situation in a rather difficult period in my life. This person is attentive enough and tries to give an answer as soon as possible.

Date of experience: May 22, 2023
Daniel S. Nebula Rep
over a year old

Greetings there, Pamela, and thank you for your comment!
Your encouraging words keep us motivated to keep creating this application for you, our users, as they serve as a constant reminder that our efforts are both required and appreciated. We will let PsychicVirginia know about your feedback so you can be sure she won't miss it:)
We would be happy to help you if you have any questions. Feel free to reach out to us at http://help.answers-365.com anytime, and we will do our utmost to answer your questions promptly.
Respectfully, Nebula team

Serbia
1 review
5 helpful votes
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I recently had a great experience with the astrologers on this website. While their replies can take some time, they still manage to deliver within a reasonable timeframe. The quality of service provided by these astrologers is simply amazing. Not only were they knowledgeable and accurate in their readings, but their customer service was also on point! Whenever I had a question or needed some guidance, they were always there to help. I highly recommend Asknebula to anyone looking for reliable and trustworthy astrologers. My favorite astrologer is Sharifa_11, she is very kind and helped in very difficult moments in my life!

Date of experience: May 9, 2023
Daniel S. Nebula Rep
over a year old

Hello dear Julie! Thank you for taking the time to leave us a review!
It’s very important for us as it helps us to improve in order to provide you with more high-quality service and you can be sure we will let Sharifa_11 know about your feedback:)
Please, let us know if you have any other questions at http://help.answers-365.com/ so we can help you with them!
Best wishes, Nebula team

Poland
1 review
4 helpful votes
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AskNebula has completely changed my view of astrology! The astrologers are not only skilled, but they are also compassionate and understanding. I am always leaving my sessions feeling uplifted and inspired!

Date of experience: April 24, 2023
Daniel S. Nebula Rep
over a year old

Dear Lisa, hello there and thanks for telling us your opinion on the matter of our service!
We are inspired to keep improving this service for you, our users, by your encouraging words, which serve as a constant reminder to us that our efforts are both required and appreciated.
We would be happy to help you if you have any other questions. Feel free to reach out to us at http://help.answers-365.com anytime, and we will do our best to answer your questions promptly!
Kindest regards, Nebula team

From the business

You deserve to be happy in love! Use the powerful influence of the stars and planets to the advantage of your relationships. Nebula is here to help you!

We have understood that one of the main components of a person's wellbeing is having healthy and fulfilling relationships. That is why we decided to focus on astrology for relationships.
We want to inspire people to find their way to happiness in love with the help of highly-personalized horoscopes and astrology-based tools, including different kinds of readings and professional astrology consultations.

Let us be your relationship compass.

For more details, please visit our website https://asknebula.com/
If you need any help, please try to find the answer in our Help Center https://help.answers-365.com/hc/en-us or please contact our Support Team at nebula.support@nebulahoroscope.com