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Ask-CrewReviews 254

4.2

About the Business

🔧💡 Ask-Crew connects you with certified experts anytime, anywhere, to solve your everyday technical and home service challenges. Our professionals are here to provide reliable solutions to your everyday problems. ⚡ On-Demand, 24/7 Support: Connect with an expert in minutes whenever you need help – no appointments, no waiting. ✅ Certified Experts: Every expert is vetted and highly qualified, so you get trustworthy answers every time. 🛠️ Every Problem Solved: From computers, phones, and Wi‑ Fi to home appliances, plumbing, and car repairs – we have an expert for it all. Our Customer Care team is available 24/7 to assist you. Feel free to reach out at help@ask-crew.com or call us anytime at +1 888 878-7694.


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Ask-Crew Reviews Summary

Ask-Crew has a rating of 4.2 stars from 254 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ask-Crew most frequently mention and expert advice. Ask-Crew ranks 2nd among Question And Answer sites.

This company responds to reviews on average within 1 day
Canada
1 review
0 helpful votes
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My new go-to for help
July 21, 2025

I used to waste hours searching the internet for help. Now, I just ask a question and get reliable expert guidance within minutes. It's become my go-to resource.

Date of experience: July 14, 2025
Ask-Crew S. Ask-Crew Rep
15 hours ago

Hello, Barbara!

Thank you for your feedback. We're pleased to know you've found a dependable and time-saving solution with us. It's great to be your go-to for expert guidance.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Ohio
1 review
0 helpful votes
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Fixed my problem
July 19, 2025

Nick B went right to work to fix my issue, asked appropriate questions, and gave me different options to try. He waited for my response for each method he had me try

Date of experience: July 19, 2025
Ask-Crew S. Ask-Crew Rep
2 days ago

Hello Kathy,

Thank you so much for your thoughtful feedback! We're glad to hear that Nick B was thorough, responsive, and guided you patiently through different solutions. It's great to know the support was helpful. If you ever need anything else, feel free to reach out—we're always here for you.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Texas
1 review
0 helpful votes
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Gaming laptop runs like new
July 18, 2025

My gaming laptop used to overheat all the time. With the expert's help, I cleaned the fans and tweaked some settings. It runs cooler now and feels like a new machine.

Date of experience: July 13, 2025
Ask-Crew S. Ask-Crew Rep
3 days ago

Hello Kathleen,

Thank you for sharing your experience! We're really glad to hear that the expert's guidance helped solve the overheating issue and gave your gaming laptop a fresh start. If you ever need more assistance or have questions in the future, feel free to reach out—we're here to help.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Illinois
1 review
0 helpful votes
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Helpful and quickly
July 18, 2025

They responded so quickly and were genuinely helpful. I wouldn't hesitate to reach out to them again if something else comes up.

Date of experience: July 11, 2025
Ask-Crew S. Ask-Crew Rep
3 days ago

Hello, Mildred!

Thank you for your feedback! We're so glad you felt supported and got quick help when you needed it. We'll be here anytime you need assistance again!

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

New York
1 review
0 helpful votes
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Solved a mold problem with ease
July 18, 2025

There was mold building up in the bathroom, and I didn't know where to start. The expert gave me clear steps, from safe cleaning products to long-term prevention tips. The space is now clean, fresh, and mold-free.

Date of experience: July 7, 2025
Ask-Crew S. Ask-Crew Rep
4 days ago

Hello Jorge,

Thank you so much for sharing your experience! We're really glad to hear that the expert was able to guide you with clear steps and helpful prevention tips. It's great to know your bathroom is now clean and mold-free. If you have any questions in the future or need further assistance, please feel free to reach out.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

New York
1 review
0 helpful votes
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Garage transformation made simple
July 17, 2025

My garage was a total mess. The expert suggested smart storage tips like wall hooks and labeled bins, and now I can actually find what I need. It's gone from chaos to organised space.

Date of experience: July 17, 2025
Ask-Crew S. Ask-Crew Rep
4 days ago

Hello Lisa,

Thank you for sharing your experience! We're so glad to hear that the expert's tips helped turn your garage into a well-organized space. It's always rewarding to see simple solutions make such a big difference. If you have any questions or need more ideas in the future, feel free to reach out.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Canada
1 review
0 helpful votes
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Electrical work with confidence
July 17, 2025

I'd never dared touch anything electrical before, but the instructions were so clear and safety-focused that I managed to change a light switch all by myself. It might seem small, but I felt genuinely proud.

Date of experience: July 17, 2025
Ask-Crew S. Ask-Crew Rep
5 days ago

Hello Andrew,

Thank you for sharing such a personal and uplifting experience! We're so glad the clear, safety-focused instructions gave you the confidence to tackle the job yourself. It's not small at all — feeling proud of what you accomplished is what matters most. If you ever need help again, we're here for you.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Pennsylvania
1 review
0 helpful votes
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Stayed with me.
July 16, 2025

This account is a bulk one and I have no cel phone and computer in on one floor and TV on another so had to go back and forth when things were tried on the TV. Finally got a live person to talk to and got the remote activated except for the volume which cannot be controlled or turned off. Will need op contact Xfinity again to correct this.

Date of experience: July 16, 2025
Ask-Crew S. Ask-Crew Rep
5 days ago

Hello, George!

We appreciate your message! It's great to know that most of the activation process went smoothly. If the volume control is still giving you trouble, we're here and ready to help whenever you need us.

Best,
Matthew, Ask-Crew Support Team
help@ask-crew.com or +1 833 600 0218

Kentucky
1 review
0 helpful votes
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Helpful app safety advice
July 16, 2025

I wanted to install a new app but wasn't sure whether it was safe. The expert gave me straightforward, honest advice and even showed me how to check permissions and app reviews on my own going forward.

Date of experience: July 16, 2025
Ask-Crew S. Ask-Crew Rep
5 days ago

Hello Joanne,

Thank you for sharing your experience! We're glad the expert provided clear, honest advice and empowered you to check app safety on your own. If you ever need further assistance, please don't hesitate to reach out.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Virginia
1 review
0 helpful votes
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Patient and clear explanations
July 16, 2025

One thing that really sets Howly apart is their patience. They take the time to make sure you truly understand the solution and feel confident before ending the chat. You're never left feeling rushed.

Date of experience: July 16, 2025
Ask-Crew S. Ask-Crew Rep
6 days ago

Hello Dorothy,

Thank you for your thoughtful feedback! We're truly glad to hear that the patience and care shown during your experience made a difference. It's important to us that you feel confident and supported every step of the way. If you ever need help again, we're always here for you.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Ohio
1 review
0 helpful votes
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Expert advice is a time-saver
July 16, 2025

I used to waste hours digging through forums and videos online. Now I just ask a question and get the right answer in minutes. It's accurate, fast, and takes the stress out of problem-solving.

Date of experience: July 11, 2025
Ask-Crew S. Ask-Crew Rep
6 days ago

Hello Kim,

Thank you for your kind words! We're so glad to hear that the service has made problem-solving faster and less stressful for you. If you ever have more questions or need assistance, we're always here to help.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Canada
1 review
0 helpful votes
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Support that felt truly personal
July 16, 2025

I didn't expect much from an online chat, but the help I received was thoughtful and genuinely caring. I never felt rushed—just listened to and supported the whole way through.

Date of experience: July 16, 2025
Ask-Crew S. Ask-Crew Rep
6 days ago

Hello Karen,

Thank you so much for your heartfelt feedback! We're truly glad to hear that your experience felt thoughtful and supportive. Providing attentive, caring help is something we value deeply, and it's great to know that came through. If you ever need anything else, we're always here to help.

Best,
Anna, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Canada
1 review
0 helpful votes
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Fixed phone settings without data loss
July 16, 2025

There was a time I messed up my phone settings and thought I'd have to reset everything. Thanks to Howly, I was able to fix the problem without losing a single thing. That kind of help is invaluable.

Date of experience: July 16, 2025
Ask-Crew S. Ask-Crew Rep
6 days ago

Hello Madeleine,

Thank you for sharing your experience! We're glad to hear you were able to fix your phone settings without losing any data. It means a lot to know our help made a difference. If you ever need assistance, feel free to reach out anytime.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Georgia
1 review
0 helpful votes
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Friendly and human support
July 15, 2025

The support never feels robotic or scripted. Every time I've used the chat, the person on the other end has been friendly, respectful, and clearly knows what they're doing. It makes a real difference.

Date of experience: July 15, 2025
Ask-Crew S. Ask-Crew Rep
6 days ago

Hello, Lorie!

We appreciate your kind words! It's great to know that our team's approach left a positive impression. We're committed to offering clear, respectful support every time you reach out.

Best,
Anna, Ask-Crew Support Team
help@ask-crew.com or +1 833 600 0218

Canada
1 review
0 helpful votes
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DIY tile repair I didn't think I could do
July 15, 2025

I had a broken tile in my kitchen and assumed it would take a pro to fix. With a bit of guidance, I managed the repair myself—and it looks flawless. I saved money and learned something new.

Date of experience: July 15, 2025
Ask-Crew S. Ask-Crew Rep
6 days ago

Hello, Steven!

Thank you for your feedback! We're so glad you took on the tile repair and nailed it—literally and figuratively! It's always a win when you save money and pick up a new skill along the way.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Georgia
1 review
0 helpful votes
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Alarm system back in action
July 15, 2025

Our home alarm stopped working and I couldn't figure out why. I got clear, model-specific help and had it back online in just minutes. I'm glad I didn't try to guess my way through it.

Date of experience: July 6, 2025
Ask-Crew S. Ask-Crew Rep
6 days ago

Hello, Gloria!

Thank you for your feedback! We're so happy the expert could provide clear, targeted help to get your alarm system back online quickly. Definitely better than guessing your way through it!

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Canada
1 review
0 helpful votes
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Saved my assignment deadline
July 15, 2025

I'm a student and had trouble connecting my printer to my laptop while working on an assignment. I honestly thought I'd miss the deadline, but with Howly's assistance, I managed to submit everything just in time. Really grateful for their support

Date of experience: July 11, 2025
Ask-Crew S. Ask-Crew Rep
6 days ago

Hello, Mario!

Thank you for your feedback! We're so glad we could help you get that printer sorted and your assignment in on time. Nothing beats the feeling of hitting "submit" with minutes to spare!

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Georgia
1 review
0 helpful votes
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Curtains that look great and save energy
July 14, 2025

I wanted curtains that looked good but also helped with heat. The expert helped me choose ones that did both—and now the room stays cooler and looks more put together.

Date of experience: July 9, 2025
Ask-Crew S. Ask-Crew Rep
7 days ago

Hello, Rebecca!

Thank you for your feedback! We're so glad the expert helped you find curtains that are both stylish and energy-saving. It's great to hear your space feels cooler and more polished!

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Canada
1 review
0 helpful votes
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Now we both use it
July 14, 2025

At first, it was only my wife using Howly, but now we both rely on it. It's incredibly convenient – no matter what we're dealing with, we always receive clear and helpful answers.

Date of experience: July 6, 2025
Ask-Crew S. Ask-Crew Rep
7 days ago

Hello, Billie!

Thank you for your feedback! We're thrilled to hear it's become a go-to resource for both of you. Clear, helpful answers—no matter the question—is exactly what we aim to deliver!

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

South Carolina
1 review
0 helpful votes
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No app needed – just ask
July 14, 2025

One of the things I love is that you don't need to download anything. Just visit the website and start asking questions. It's incredibly convenient.

Date of experience: July 14, 2025
Ask-Crew S. Ask-Crew Rep
1 week ago

Hello, Nancy!

Thank you for your feedback! We're so glad you appreciate the convenience—no apps, no hassle, just answers when you need them. That's exactly what we aim to provide!

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218