About the Business
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Please keep stocking Swarovski crystal figurines, I check your website daily 😀
I live in a country far from the United States. From the very first moment I contacted Ashford's staff, they responded very quickly and efficiently.
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Everything's been great so far. You were really kind and quick to answer my question about the shipping method. I hope everything keeps going this smoothly so I can keep shopping with you.
Definitely authentic, and best prices around for stock. I will keep buying from ashford for sure.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Great experience all around. The watch was better than expected. It got to my home very quickly. Had zero problems, would definitely recommend.
Very nice and smooth quality and efficiency and access with excellence brilliance
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The website was awesome. Very easy to navigate, great information on the individual watches, and very good prices. The purchasing process was smooth and easy as well.
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It was convenient and to the point. There were a few hiccups with the autofill but that could be my PC.
Multiple purchases, all great watches!
Best pricing anywhere!
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No issues kept me informed communication was timely and appreciated
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Order was lost in transit, but Ashford customer service was great with help.
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Good price and fast shipping. Also the photo was exactly what I received.
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My previous experience was great. But I buy under guest. Now I have my account to create history with Ashford will great product and great prices.
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I already ordered 4 Gevril watches. With no regrets. Watches are still working and haven't have any problems with them
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Everything was easy to find and place in my cart
It is always wonderful experience shopping with Ashford. Great watches at the very best prices. Received my watch the next day. I would highly recommend.
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As described. Perfect condition. My third buy here. Will buy again
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Excellent service delivered on time. Glasses were as described. Very happy.
Ashford.com - it's SCAM. I received an incomplete order w*******933, and part of the product was missing. The fourth day I write to support that I was delivered an incomplete order, and I get the following reply The information that the money will be refunded in 30 days is complete nonsense.
Ashford always offer quality things for affordable pricing. They are always shipping out my orders fast
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Good experience, I think I'll purchase another set of glasses later.
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I have already bought watches on several occasions, now this eyeglass frame, thank you, you are a respectable company.
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Quick delivery, great communication and earn airline miles too! Will buy again!
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Items were shipped quickly and well packages. The prices were great as well, and they always have good coupons.
This company makes it very difficult for you to return defective products that they send to you. Their automated phone number and automated emails makes it very difficult to request a refund, leaving your message on send and never going through.
Thank you for your feedback. We’d love the opportunity to resolve this—please contact us at customerservice@ashford.com
As summarized by the title, I've purchased from Ashford many times over the past year, and with all of them, I've received new products, as described by their web page descriptions, in short times. Not a single problem. When looking for watches or sunglasses, I check to see if Ashford carries them, as more often than not, if they do, they have it at the lowest price.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Summarized by the title: Ashford offered Maui Jim sunglasses at some of the lowest available prices and delivery them in a short time. Buying them is usually the only way for me to try the frames, so this enabled me to sample a few. Picking the ones that fit me best, I purchased more at good prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.