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ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...
ASAP Tickets Reviews Summary
ASAP Tickets has a rating of 4.8 stars from 8,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.
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I purchased tickets to Bari Italy back in November 2019 to travel July 2020. The pandemic hit and and my flight was cancelled. ASAP tickets purchased tickets through Delta. I contacted them and they gave me a letter in writing that they refunded ASAP tickets. I have yet to settle my dispute. I want a refund not a $4,900 credit. I also purchased the insurance for my tickets. They are so rude and this company is going out of business. Do not buy Tickets because if the flight gets cancelled you will not get your money back. You will get the run around and plenty of lies.,... This has been a total night mare for me...
Thank you for your efficient, friendly and professional assistance Samuel. It was a pleasure to experience you!
We purchased 7 tickets roundtrip to Berlin in February 2020 for August 2020 but due to the EU not allowing US citizens to enter as a result of the COVID this trip is null and void. We called over a week ago to start the cancellation & refund process and were informed they needed a week. We called back and nothing was done and no progress. Yesterday spent all-day speaking to multiple different unhelpful and at times rude agents because supervisors DO NOT exist. The online Refund and Cancellation forms have been filled out yet again. I called the airlines which confirm they are issuing full refunds so they are not the roadblock for the refunds. I have researched reviews from many Victims on many different media platforms which all receive the same blanket reply from ASAPtickets customer service from a "CANDICE" claiming they are overwhelmed with refund requests. None of these issues have been resolved yet. I have consulted with my attorney which encouraged reaching out to the Attorney General for Delaware and California to file a complaint as well as US dept of transportation. The BBB complaints have not been fully resolved either which leads me to believe that the only step left for everyone in the same situation as myself is a class action lawsuit. If I could give negative ratings I would!
I just wanted to update my review as I did end up getting refunded full monies for travel and ins. I did have to email/file a complaint with the department of transportation, the better business bureau, and the attorney generals for the state of California and Delaware. If you don't see any resolution from taking those steps and doing your due diligence please let me know as I was about to begin to file a class action lawsuit and can get you my attorneys info. Good Luck.
'McCoy' was helpful and attentive, called when he said he would and got the job done. However, it would have been so much easier if the phone line - on all occasions - had not been truly abysmal. I mean, beyond awful. He might as well have been in Outer Mongolia. Apparently he could hear me but it was very, very difficult for me to hear him clearly and making a booking like this, all the details are very important. The terrible phone lines vitiated McCoy's great service and I'm not sure that the time I spent on the phone was worth the extra couple of hundred bucks saved. I travel a lot and will try the service again but if the phone lines aren't better, then never again. Would be a shame.
Do not reccomend. Scheduling was great however canceling has been impossible. I needed to cancel bc of COVID. June 1-called and left a voicemail message with agent and sent a follow up email because I didnt get a hold of him. Received an automatic message indicating the email address is no longer valid and customer service will reach out. Since no one reached out, I called the number provided on June 3. I spoke with Mercury who said she'd cancel the flight and let me know when conpleted. June 8, tickets still not canceled so sent email to her asking for status update. No response. Emailed again June 28, also no response. Called direct number on July 6 and left a message. No response. Called main number on 7/13 (today) around 11am, spoke with someone (didnt catch name) who said he'd follow up and call me back in 30 minutes. Since didnt hear back, called at 5pm the main number. Spoke with someone else who was not able to help because their system said Mercury was working on it. Which obviously she has not been since it's been 43 DAYS since the initial request was made and as of now, my flight still isnt canceled. My flight is in less than 2 weeks. Do not reccomend!
Dear Rachel, We have gathered all information together and your request is in progress. Be aware that processing time may be slower than usual due to the overwhelming number of cancellations and refunds.
My experience with Jason and Rufus was great. I'm a travel advisor, but do not do ticketing, Rufus spent a lot of time helping me.
The agent was very helpful in booking my flight. She was very courteous, and considerate. She followed up with my request very promptly.
Elona was great! Bravo to you, cancelled ticket issue was resolved faster than the lightening bolt.
Was really able to be patient with me to help for the best option for traveling at this time. Had to get home quickly they were a great help
Fenton was my agent and he was very patient and very professional. I had been stranded for three months due to Covid19, and needless to say I was not very patient.
Fenton was very patient and stayed focused on getting me back home with my family. He helped me stay calm and walked me through the process until he had a confirmed ticket for me. I will use his services again.
I've been buying my travel tickets from ASAP. Mr. Wilson help me all the time. I directly call him now and they are the best. They treat you like a family thank you ASAP thank you Mr. Wilson!
Agency is very well organized, great agents, very friendly, knowladgeble and proffessional.
They will assist you in every need, make you safe and secure.
They will beat every lowest price you find on line!
Trustworthy! Faboules!
American Airlines reimbursed all the money for the tickets due to pandemic and asap tickets charged us 150 dollars per ticket. Mind you they got grands from the government.
Dear Isabela, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com. Thank you in advance!
I purchase tickets often through ASAP for my whole family for all our international flights. My agent Mr. Atkinson is a great version of an outstanding employee. He helped me in every way possible in finding the right route, right price to fit our budget and made our decision as pleasant as possible. He is very dedicated to his job and customers and will respond quickly for all correspondence. I will look no farther than ASAP for all my travel needs.And did I mention all their ticket rates are the best ever! Mrs. Elaawar
The first one wasn't good but Nolan help me to the end and never hang up until he got the help I need/want. I truly and greatly appreciated his customer service manner. Keep up the great work coz everyone needs that kind of attitude, good and positive attitude. You are just the best Nolan.
I definitely recommend ASAP Tickets to others. The agent was real Great, he found a great Ticket with a nice price. Plus he kept calling to make sure all the process went just fine. He is amazing.
Nolan, Salesperson at ASAP tickets.com is wonderful, conscientious and very personable. He makes you feel like you are great and sets the plan for our trip with thoughtfulness and insight. WE are very happy withthis company to work as our online travel agent. We bought insurance for both our trips abroad which gave us full control of our travel and great peace of mind.
The agents are professional and kind. They speak to you professionally and go all out to serve you. I will always book with ASAP ticket agency. I am very to get my ticket with them.
The booking experience was awesomely incredible. Omnia was very professional and efficient. She was very patient helping a techie challenged (slow) humanoid
Thank you for the feedback, Robert!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Stephanie, as per our records, your request is still in progress. Please be aware that processing time may be slower than usual due to the overwhelming number of cancellations and refunds. We kindly ask for your patience and understanding.