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ASAP TicketsReviews 8,015

4.8

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+254
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,015 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.

service
1,218
quality
3,402
This company responds to reviews on average within 0 days
District of Columbia
1 review
0 helpful votes
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Rapid response!
December 2, 2021

Elton was an exceptionally helpful agent who responded so quickly to my request for flight information I couldn't believe it. Such a joy to work with too. Polite, articulate, and waited while I worked my way through the forms - actually hung out on the phone. A nice change to voicemail robots and never ending wait times.

Date of experience: December 2, 2021
Nevada
1 review
0 helpful votes
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Outstanding!
December 1, 2021

SunRise is the best that has ever been! She took her time, never given in to frustration

Date of experience: December 1, 2021
New York
1 review
0 helpful votes
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Best service
December 1, 2021

Very thankful Quick find tickets which comfortable to me with the price and time

Date of experience: December 1, 2021
Illinois
1 review
0 helpful votes
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Awesome
December 1, 2021

Enzo was really helpful and very easy to work with

Date of experience: December 1, 2021
Canada
1 review
0 helpful votes
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Price change
December 31, 2021

I booked my flight for a price of 2336. 00. Tip and flight insurance all in. Following morning another agent emailed me a quote of 1437. 00, this upset me to a thought of cancelation of previous booking of 2336. 00, i felt insulted, I called the agent and got an answer that she made an error.

Date of experience: December 1, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 129465
Please email this ID at feedback@asaptickets.com

With your booking confirmation number, and we will get in touch with you

Thank you in advance.

California
1 review
0 helpful votes
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Webster is great!
December 1, 2021

Webster was prompt and specially helpful throughout the process. Highly recommended.

Date of experience: December 1, 2021
California
1 review
0 helpful votes
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Excellent Service
December 1, 2021

One of your agent "Sheldon" is highly professional. Working (buying tickets) for couple of years. If the things are in ASAP control they try their best to accommodate the passenger.

Date of experience: December 1, 2021
Maryland
1 review
0 helpful votes
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Very good, with reservations
December 1, 2021

Agents are very polite, but response emails are confusing with multiple entries of the same information. I still have not received my final confirmation. I don't like request for tips as it makes me feel nickeled and dimed.

Date of experience: December 1, 2021
Canada
1 review
0 helpful votes
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Great support
December 1, 2021

I have an excellent experience, detailed explanation options and clear process. Than you.

Date of experience: December 1, 2021
Maine
1 review
0 helpful votes
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It is my feelings that once I have paid for the purchase there is no way to contact the agent. I kept calling for two days to ask a question but no answer from the agent, She even did not feel to return my call though I left message. Must be the policy of the ASAP.

Date of experience: December 1, 2021
Florida
1 review
0 helpful votes
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Award winning Service!
December 1, 2021

Mendez introduced himself and assured me I was a really person whom he acknowledged as important as if I were family. He displayed confidence with my flight needs and had a great smile!

He was scheduled off at a time I needed support but had already set up for a colleague, Turner, to step up to the task. Turner assisted me as if I was his client and was a superior with knowledge, care and patience as Mendez is.

I have made them and ASAP my personal travel agents and I would recommend them to any of my friends and colleagues.

I have become an ASAP client for as many years as i am traveling.

Pat Seymour

Date of experience: December 1, 2021
New York
1 review
0 helpful votes
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Great savings
December 1, 2021

I booked my flight on Emirates Business Class from NY to Maldives using ASAP TICKETS. The lowest online price I could see was Qatar Airlines round trip at $6000+ and with very long layovers.

ASAP got me business class on Emirates A380-800 from NY to DUBAI to MALDIVES for less than $5000. I was very happy with the savings.

Date of experience: December 1, 2021
California
1 review
0 helpful votes
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Excellent service!
November 30, 2021

Fenton was excellent in keeping on the job and following through! He was understanding and helpful and gave us many options. He was prompt in calling and emailing and texting. Who could ask for more.
Also I have used ASAP travel before and have always been happy with your service.

Date of experience: November 30, 2021
New Jersey
2 reviews
0 helpful votes
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ASAP Review_Raman
November 30, 2021

Overall, it was a good experience working with Vishnu. The one thing which is not professional in this business is to ask the customer to provide a separate tip for the booking agent. It should be the customer's choice. If you feel that strong, add $20 to ticket base price as std. Service charge for everyone.

Date of experience: November 30, 2021
Canada
1 review
0 helpful votes
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5 star review
November 30, 2021

The service was beneficial and my needs were met. I was helped with all that i needed and i have no reason to complain due to his proclivity to help in all cases. The experience was terse and to the point and was helpful beyond expectation

Date of experience: November 30, 2021
Texas
1 review
0 helpful votes
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Was given services not needed
December 30, 2021

Was courteous and helpful but they will sell you what they do not need. Tipping is mandatory on their site.

Date of experience: November 30, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 129463
Please email this ID at feedback@asaptickets.com

With your booking confirmation number, and we will get in touch with you

Thank you in advance.

Florida
1 review
0 helpful votes
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Ticket purchase
November 30, 2021

Good price.
Quick response time.
Thanks again for the help & service

Date of experience: November 30, 2021
Texas
1 review
0 helpful votes
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5 star
November 29, 2021

Excellent services. My service provider nice talking me 3 hours church the my flight ticket

Thanks for hard work

Date of experience: November 29, 2021
Washington
1 review
0 helpful votes
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Great customer service.
November 29, 2021

I m very happy to buy a ticket and it was a great customer service from Mr. Apple.
Thank you.

Date of experience: November 29, 2021
Tennessee
1 review
0 helpful votes
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Great service
November 29, 2021

It was awesome. Thanks Fatima for taking time to search for the best deal and thanks for your patience.

Date of experience: November 29, 2021