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ASAP TicketsReviews 8,015

4.8

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+254
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,015 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.

service
1,218
quality
3,402
This company responds to reviews on average within 0 days
California
1 review
0 helpful votes
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Tell it as it is
December 6, 2021

The rep is amazing. The decision to buy a ticket was based on the fact that i could get a window seat. I was told it was going to be the case!
After paying is when i was told that he needed to put in a request with the airline and it all depended on their decision.
Putting that aside, the process was easy, Mas was very articulate and kept me posted on everything. I would still recommend your company to others.

Date of experience: December 6, 2021
Minnesota
1 review
0 helpful votes
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5
December 5, 2021

Very good with customer service and care about customer.

Date of experience: December 5, 2021
Romania
1 review
0 helpful votes
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Service at a Distance
December 5, 2021

Although it was a weekend, Mr Lazer gave complete, courteous attention to my request. As always he was able to find me the appropriate tickets at a competitive price.

Date of experience: December 5, 2021
District of Columbia
1 review
0 helpful votes
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Amazing Agent!
December 4, 2021

I have dealt with so many online agents booking tickets and they have been absolutely horrible. Ezekeil the agent I spoke too for almost 2.5 hours was absolutely amazing and extremely patient and super friendly. I have never had such amazing customer service he went above and beyond to get me a flight. I can't express how thankful I am to this amazing person for being so patient with me. I never felt he was rushing me in me deciding what trip time I wanted and I appreciate so much. My agent, Ezekiel was amazing and so attentive and I couldn't be more grateful. Thank you so much! I had a great experience

Date of experience: December 4, 2021
Florida
1 review
0 helpful votes
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Excellent service
December 3, 2021

I am very happy to have had such a knowledgeable and friendly person like Dvontay assisting me with my travel plans.

Date of experience: December 3, 2021
Kentucky
1 review
0 helpful votes
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Disappointed
January 2, 2022

Nearly 2 hours working with Edcel for a ticket-his computer wouldn't work Transfered to Conchita and completed the transaction. Was given a confirmation number and itinerary and told that tickets would follow. No tickets called 10+ times no answer. Finally Demi explained that my ticket had been canceled. Consequently I paid almost $400 more for a less desirable flight. Absolutely heartbreaking for me.
I will say that all 3 employees were very nice to work with but for some reason I will never know I got totally screwed by asap and I will never use this service again I will also spread the word!

Date of experience: December 3, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 129473
Please email this ID at feedback@asaptickets.com

With your booking confirmation number, and we will get in touch with you

Thank you in advance.

California
3 reviews
0 helpful votes
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Pedro was fantastic!
December 3, 2021

Pedro was very considerate- took his time to offer me varied options. Pedro called back when he said he would & I now have a direct line to him so I didn't have to work with others who weren't as thoughtful & didn't understand my needs

Date of experience: December 3, 2021
Florida
1 review
0 helpful votes
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Excelente
December 3, 2021

Recomendados, Muchas gracias Belisario por tu paciencia y trabajo

Date of experience: December 3, 2021
North Carolina
0 reviews
0 helpful votes
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Realizing that ASAP has contracts with the airlines, and that United ultimately has to give the refund, it is beyond comprehension that I had to give 250$ to ASAP to start the process of a refund from my trip that dates back to 2019. I would think that ASAP would refund the 1200$+ dollars to its customers and duke it out with United for a refund to keep customers happy. Too much to ask for. Now I cant even get ASAP to respond to a request for an update on the refund. I ask every week, and nothing. What do I do?

Date of experience: December 3, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 129471
Please email this ID at feedback@asaptickets.com

With your booking confirmation number, and we will get in touch with you

Thank you in advance.

New York
2 reviews
0 helpful votes
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Benelovent the great
December 3, 2021

This agent took time and lots of effort to get me my tickets. And he got me a good deal. Highly recommended

Date of experience: December 3, 2021
Utah
1 review
0 helpful votes
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Excellent travel agent
December 3, 2021

We were spending forever looking for tickets ourselves at a price that fit our budget. Our agent Gohil made the process so much quicker and easier and the purchase process was very straightforward.

Date of experience: December 3, 2021
Nevada
1 review
0 helpful votes
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Great Service Great Value
December 3, 2021

This is my 3rd time using ASAP Ticket booking services and they never fail to disappoint me with their services and warranty to protect the passenger from cancellations or any unforeseen circumstances. Magnificent and superb service and would recommend to anyone traveling... ASAP is better than those online travel services

Date of experience: December 3, 2021
Texas
1 review
0 helpful votes
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Professional and always trying to give me the best prices.

Date of experience: December 2, 2021
New York
1 review
0 helpful votes
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Rafael always relates with customers with so much patience

Date of experience: December 2, 2021
Canada
2 reviews
0 helpful votes
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Attention to my enquiry
December 2, 2021

Great Service! I will always refer people for your services! Thank you for sorting out my needs!

Date of experience: December 2, 2021
California
0 reviews
0 helpful votes
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Unsatisfied customer
January 1, 2022

Bought airline tickets for my daughter from Seattle to Arizona for 12/22-12/29, when I got confirmation it was actually booked 12/22/21-1/29/22- a whole month. I was able to reach Darius, my agent, and he cancelled ticket but that was over a week ago and I have not received refund for it. I've left several emails and voicemails and no response. I even gave him a $10 tip!

Date of experience: December 2, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 129467
Please email this ID at feedback@asaptickets.com

With your booking confirmation number, and we will get in touch with you

Thank you in advance.

Ohio
1 review
0 helpful votes
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Great care
December 2, 2021

Great experience. Support provided by Hampton (customer service) was top notch

Date of experience: December 2, 2021
Iowa
1 review
0 helpful votes
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Awesome and fast service
December 2, 2021

Wow my experience with ASAP was super great and efficient. I got my last minute tickets fast and at a great price. Very professional and top notch service by Ismail. I will use ASAP first for all my flights and highly recommended to anyone and everyone to check them out.
I am a real person and this is my honest unsolicited review!
Love,
Gladys

Date of experience: December 2, 2021
Pennsylvania
1 review
0 helpful votes
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Very Good
December 2, 2021

Excellent
I would like to express my great satisfaction with the service offered to me by Mrs.Ria The service was very professional taken care of in my favor
She was taking time and give me lot of options I choose whatever I like it and she was very professional

Date of experience: December 2, 2021
Virginia
1 review
0 helpful votes
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ASAP Review
December 2, 2021

I am very pleased. I called ASAP and spoke to Dayton who provided me with a few quotes to Prague as requested. After that I continued looking on my own, only to come back and speak to Dayton and choose one the options he provided. Business is not only about money but also people. Dayton was very understanding and eager to help and look for answers to my questions. I was so impressed by his manner and skills that I have saved his email to connect with him in my future travels.

Date of experience: December 2, 2021