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ArchitecturalDepot

Overview

ArchitecturalDepot has a rating of 4.7 stars from 6,691 reviews, indicating that most customers are generally satisfied with their purchases. ArchitecturalDepot ranks 48th among Do It Yourself sites.

service
13
value
13
shipping
13
returns
8
quality
13

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39,375 reviews
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David H.
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I purchased here mainly because of price, but I've found your site very streamlined, and easy to navigate. Your products are clearly shown, and all the information I need as I check out is just where I look to find it. Nor bugs, no fuss - well done!

Date of experience: April 23, 2015
Mike I.
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Ordering these again in different size for our bedroom because the bathroom one looks amazing. Second time around shipping was slow, waited a month for 2 pieces. One of them came with a couple defects which I was able to correct. Overall very pleased with our purchase

Date of experience: August 14, 2017
Joe R.
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Smooth ordering process
July 7, 2016

Smooth ordering process.

The shutters look great, went up real easy (I do a LOT of my own work so I have a good amount of experience). One minor item: the covers that snap over the screws (to make them less visible) don't always stay put. No big deal to me. I plan to order more of these shutters for other windows on my house. They really dress up the appearance of the place!

Date of experience: July 7, 2016
Malena M.
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We have yet to install the pediment, however we are not anticipating any problems. The only suggestion we might make is that an inner packaging be used when shipping. Although, the pediment was received unscathed, we could definitely see where extra care may not be be taken by the shipper and damage could occur. Other than that we highly recommend Architectural Depot for great items at a reasonable cost.

Date of experience: July 3, 2016
Dean S.
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Had my order cancelled from Amazon
September 30, 2020

Had my order cancelled from Amazon. Found architectural depot and ordered from them. Said my order would be there first part of October. It arrived the next week! Very impressive. Great quality product.

Date of experience: September 30, 2020
john n.
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It took longer to get than expressed
October 18, 2015

It took longer to get than expressed. Product looked awful. At least their 15 ft. Off the ground so after spending more than a day to repair and re-prime they are passable for a garage. I'm a cabinet maker and I could hardly believe what I saw when I opened the box. If you are expecting to install this product out to the box dream on. Plan on a day or two for repair and re-priming. Will not take a chance on ordering anything again. You can call this excessively negative but I'm just saying it how it is. I'm probably wasting my time with this comment.

Date of experience: October 18, 2015
Ron S.
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It has been a very difficult process
April 20, 2015

It has been a very difficult process. The two customer service people I have spoken with have been trying to help me get correct shutters, but it is going on 3 weeks since the wrong order was received.

Date of experience: April 20, 2015
mike K.
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Product as described
July 11, 2016

Product as described. Shipping took 3 weeks. Called customer service after 2 weeks. Response that I got was that I could cancel my order if did not want to wait. After they finally shipped the shutters arrived quickly

Date of experience: July 11, 2016
Joseph B.
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I was having a difficult time finding the shutters with the size I need but found it on this web site. Looking forward to having them delivered. All around satisfaction. Size perfect. Timely delivery. Packaged well no damage.

Date of experience: July 8, 2016
Andrew S.
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Good experience overall
August 15, 2016

Good experience overall. My initial order of one pair was taking forever so I cancelled it and ordered a color swatch.
That came quick, confirmed my color choice and ordered six pairs. They ended up shipping on schedule.

Date of experience: August 15, 2016
Laura W.
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Great selection
June 1, 2017

Great selection. It took me a little while to find something "modern" with clean lines. But the corbels were exactly what I needed, they shipped quickly, and were packed with enough protection to prevent damage. I love them!

Date of experience: June 1, 2017
Sheila X.
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Love the products & free shipping
December 17, 2015

Love the products & free shipping. Don't like the 20% restocking fee for items being exchanged for different sizes. I paid for return shipping & got an RA for it but don't appreciate loosing 20% for exchanges. My recommendation would be to be sure of widths against any obstacles such as corners, AC duct work or electrical boxes before ordering.

Date of experience: December 17, 2015
Larrry E.
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Slow progress going through the sale
October 24, 2016

Slow progress going through the sale. Your selection of the items was fairly broad but I I had trouble reading the billing totals. They were not centered So that I could clearly read them. It took too much time!. The shipping and handling costs were much more than we expected.

Date of experience: October 24, 2016
Patrick G.
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Will see if the gable vent I ordered is actually worth the $200 I just spent for a 24" aluminum vent. Seems kinda pricey if you ask me. Received the Gable Vent I ordered after waiting two weeks only to find out I was sent the wrong size (too small for rough opening) Rather then send it back and be forced to wait 2-3 additional weeks I made adapter rings to accommodate the difference in sizes. Will see if this works or not. Not very pleased with this company especially since I gave them the size of the rough opening.

Date of experience: June 6, 2017
Paulina W.
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This item did not show up on my initial search of acanthus corbels, but when I typed in fireplace mantel parts and searched there, it came up. There's got to be a better way to do a more inclusive search. I would have missed this item the first time around.

Date of experience: February 27, 2017
William V.
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First time customer
July 14, 2015

First time customer. Hope I'm happy with product. There were two different screw caps and the one that covered cap on the out side was better than the internal snap type. Also one shutter set was 12 inch wide instead of the 15 wide ordered, but was able to use it as it set off by itself and not as visible. The shutters look great and installed easily.

Date of experience: July 14, 2015
Joyce E.
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We needed some assistance about additional information for the product and the associate was very helpful resulting in us ordering this product. Love the selection that you have Can almost find everything we would need at this site. Will definately buy again

Date of experience: March 6, 2017
Randolyn W.
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I feel like a kid in a candy store every time I shop here! The prices I pay are insane considering the "WOW" factor value that these products have generated in my home when people come to visit! Fabulous customer service too!

Date of experience: June 14, 2015
doug J.
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Awesome!
November 18, 2016

Awesome! Same price as the stocked items at the big box retailers even though these would have been customer oder because of the color and I would have had to wait 2-4 weeks... Got these in three days! THey are a better quality and have a more finished appearance. You won't be disappointed!

Date of experience: November 18, 2016
Nancy S.
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Easy to order, very affordable, makes all the difference in the world on our house. Arrived promptly, easy to follow instructions included. These are ideal if you're just looking to spruce up your look without spending a lot. We recently bought an old farmhouse and will live in it a few years before building elsewhere on the property, and these definitely give it a more homey look.

Date of experience: November 23, 2016